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Reviewed September 26, 2011

4 nights stay. Food (dinner, not breakfast) is very nice although a bit expensive than outside restaurants. You have to change two elevators and climb a few stairs to reach your room. There is a special 45 degree elevator! Large room, great view especially the sunset! Good service! My friend and I both like the smiling lady in the reception (Sorry, didn't remember her name). It is much better if has WIFI in the room. One last thing to the hotel management, can have a few stairs at the hotel entrance? It is very difficult for walking especially in the raining day...Some cars don't want to climb that steep hill.

  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
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1  Thank KKSG57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaronPhunaka, Pasara Puthamat, Executive Secretary at Karon Phunaka Resort & Spa at Karon Phunaka Resort, responded to this reviewResponded October 4, 2011

Thank you very much for your input and great to know that you were enjoyed staying in room with stunning sea view. It fascinated me too. Sometimes I work late as just waiting to see the fantastic sunset. The hill, hotel entrance, we’ll build a rail to help it easier to walk up and down soon. And Wi-Fi, we tried to fit it in room before, but later found that LAN internet is more stable and greater speed on this location. And we do understand some people nowadays using android telephone, so we tried to find a Wi-Fi connection point for them and Lobby is the best place. And of course, it’s free.
And for the smiling lady at the front desk, I can’t figure out which one that you mentioned cuz every time I see them, all of them are smiling. I'll tell them what you said. And I think all of them will smile bigger.

With warmest regards,
Pasara

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Reviewed September 18, 2011

Just stay 3 nights in this resort, staff are nice but the service level still far from chain hotel even the room price of Phunaka may higher.

Location are great, view is excellent, free internet available and LAN cable just in the room.

Unfortunately, the life connecting different level of building is out of service, it totally a mess for our family with 2 babies.......no one provide solution until I request to swap a lower level building to stay.

Breakfast, almost the same in the 3 days, don't give your expectation on that.

Laptop is available for rent but seems very limited. Around 10 mins walk to the Karon main street, many choice of restaurant, but I don't think it is a good idea to back to resort by walk.

According to my travel partner's speaking: Good hardware for this resort, but poor software.

Room Tip: Don't pick the day when the lift are out of service! Golf car is unavailable to sent you to the room in rainy day! Some room still under construction (at least the shower are in my room didn't have bath screen Pick corner room will have excellent view!
  • Stayed: September 2011, traveled with family
    • Value
    • Location
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2  Thank DonaldWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaronPhunaka, Pasara Puthamat/Executive Secretary at Karon Phunaka Resort, responded to this reviewResponded September 21, 2011

My apologies for the experience you had to have had last week, we expected none of our guests to have experienced it. We take this seriously and have looked into your stay, please forgive our ladies that they may try too hard to coordinate with the technician of the lift’s company to fix the problem in Sunday. Waiting the report from the technician delayed them to offer you moving to new room, which would cause you more uncomfortable to move your stuffs unnecessary if the lift operation can resumed shortly after. Not to blame the too much rain lasting about 2 week, but it affected our outdoor life in some way.


We have 2 laptops for rent and up until now there are few customers asking for it. If there are more laptop rental requires in the future, we will have it more for our customers. Anyhow, if guests have their telephone that can connect to the internet, they can use the internet within lobby area… Please notice the Wi-Fi sign. Password is provided for everyone for free there.

Again I apologies that we did not live up to your expectation. Hope you have many nice days ahead.


Regards,


Pasara

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Reviewed July 10, 2011

I choice Karon beach to relax and get away from the busy Pathong beach. I search and find this hotel which looks good and like the review from trip advisor (even there's only 1 review). This hotel indeed is on a steep hill which give you a great view from the room. There are lots of stairs and a 45 degree elevator that would take you up/down to your building. The room are very nice and clean. I went with the deluxe room knowing that I'll pay a bit more to have the jacuzzi on the balcony. In the photo from the hotel web site, it shows the room with a beautiful corner room with great view from the room. When I was there, I was place in a deluxe room with two solid wall (not what it look like). When I ask if we could move to the corner room (which was available because we were the only couple on that build). They told us it was a show room. If I would have known this I would book a Superior room. Same size room just without the jucuzzi and a lot less $$$.

Unlike what they say on their web site, there are no Internet in the room, that's the down side* There's free internet if you go down and use it in the lobby area, which wasn't close to our building.

The pool view is amazing thou! Great view of Karon beach the local life style. The drinks @ the pool bar are not bad either. We did enjoy the pool very very much!
Breakfast was OK, not too much options but still OK. The staff are friendly and very polite. There are shops and local restaurant within 10-15 mins walk. It's a nice walk in the evening, and not so busy and crazy like Pathong beach. Plus Karon beach is A LOT nicer then Pathong. The water is better and less people. And there are surf and body board that you can rent for about 100-300 baht per hour. Good waves!

Overall, I would stay @ this beach again and maybe this hotel (when they have inter net in the rooms).

Room Tip: try to get the corner room*
  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
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2  Thank Riki-oh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaronPhunaka, Executive Secretary at Karon Phunaka Resort, responded to this reviewResponded July 13, 2011

Dear Riki-oh-053,

Thank you so much for your comment on our hotel. Only one sincere suggestion from me to all customers is that in case private Jacuzzi is not tempting for you, please request “corner room” - Superior if you wish to get a room with 2 sides of glass wall that you enjoy more view of sea instead of Deluxe room, with additional charge a bit, but not as much as Deluxe room. We have limited numbers of “corner room” some customers may not get the room as they wished. We may apologize for this in advance.

For Internet, we have free wired internet in room as we told customer in our website. The connected hole is behind the LCD TV. But for the wire, we have learnt from the past that we shouldn’t keep in room because many customers took our Internet wire with them. In case you want to use the Internet, please contact our reception and the wire to connect the Internet will be taken to your room. We may apologize for these inconveniences. And we give free Wifi internet in Lobby and restaurant area. The password and ID is also available at reception desk which located next to the lobby.

Once again, thank you very much for your useful comment and pictures. Hope we can make you happier next time stay.


have a nice day! ^____^

Pasara Puthamat
Executive Secretary
secretary@karonphunaka.com

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Reviewed May 14, 2011

I booked this hotel through wotif website for 5 nights ( family room for 2 adults and 2 children - breakfast included).
The hotel was located on the side of a steep hill over looking the town of Karon. From our hotel balcony we could see the bay, the big buddha and the sunset. Almost every night we stayed we saw fireworks at the beach from our balcony. Hotel layout is very unique since the hotel is located on steep hill, the elevator is outside the buildings and moves up the hill on a 40 degree angle, there's stairs everywhere to connect one building to another. And the swimming pool is beautiful and over looks the town and bay.
This hotel room is spacious, new and clean.
Karon beach is quiter compared to Patong Beach, personally I recommend this area for family with young children. And it only take 15 mins by taxi or tuk tuk (standard tuk tuk price Katon to Patong THB 300 = AUD 10.50).
Hotel to Karon Beach around 15 mins walking through shops, restaurants and massage shops. We always tried a different restaurant for every meal, the food and drink here is quite good and cheap. Try to bargain before you buy souvenirs, bring calculator if you have a languange barrier. Massage around THB 200 - THB 300 for 1 hour massage.
Hotel offers a free shuttle bus to the beach (3 or 4 time a day).
Breakfast was a buffet but it was not very good as there was only a very limited selection. The staff did not speak English that well and you have to speak clear and slowly to them, but they're friendly and helpful.
For laundry, there is a laundry place not far from the hotel . It's cheap and does washing, drying and ironing. They price by the kg of washing.
All tours that we booked were able to pick up/drop off at our hotel (rather than arranging some meeting point). I arranged transfer from/to airport and some tours through internet (asiareservations.net - they're cheaper and better).

  • Stayed: April 2011, traveled with family
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4  Thank Karethalia13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaronPhunaka, Executive Secretary at Karon Phunaka Resort, responded to this reviewResponded May 17, 2011

Dear Karethalia13 and family,

Thank you so much for your input that will help other customers see our hotel clearer. Information about shopping and transportation in Karon area is so true and useful. We will keep up improving our hotel and our services for better vacations to everyone at our best attemps.

Warm regards,


Pasara Puthamat
Executive Secretary
Karon Phunaka Resort and Spa

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Reviewed 2 days ago
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  • Stayed: February 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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