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Manohra Cozy Resort
Ranked #52 of 132 Hotels in Karon
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent excellent!!”
Reviewed June 6, 2014 via mobile

Booked this hotel on the day through the trip adviser app after reading through all the reviews... We weren't disappointed! Value for money is extraordinary!
When we arrived we showed them our booking number and they upgraded us straightaway! Room was big, clean and very comfortable! The air con worked too well, had to turn it off at night, we were shivering!
The staff were amazing and went out of their way to help you! We booked two day trips through the hotel and they managed to get the prices right down for us as our budget was almost non existent!
Overall a really good experience!

Stayed June 2014
Helpful?
2 Thank Charly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
    155
    91
    27
    12
    2
See reviews for
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Business
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 5, 2014 via mobile

I Visited this Hotel with my friends. i stay there for 3 days, the staff was great and the management as well.

The swimming pool area is amazing clean and also big too. the bar facing the swimming pool is great. Rooms are huge, clean and well furnished. hotel staff is very friendly and helpful, i really enjoyed my stay there. Hope to be back soon.

Stayed August 2013, traveled with friends
Helpful?
1 Thank rahul3011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicenza, Italy
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2014

1 week spent with a group pf friends, the price was unbelievable cheap, service top, all the staff very friendly and helpful, the swmming-pool area is fantastic,the food at the restaurant was fantastic, price affortable for everybody!!The superior room is amazingly huge(never found in thailand such as room at this price)bathroom big as well.The room was clean everyday, perfectly clean!! i want to say thanks again to all the staff there, you are making a great job, i had a wonderful stay!!Amazing surprise, i recommand to everybody!!!

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Silvy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 27, 2014 via mobile

I stayed here for one night. It was very nice especially for the price. I went during off season so it was very quite. The rooms were large, clean and bathrooms were decent too. The staff were very friendly and helpful! I think the only small con was that the pool wasn't very clean, but that was probably because it was not busy and it rained the whole day. The restaurant food was also really nice. Maybe a bit pricey but the quality was very good and the serving was more than enough.

Stayed May 2014, traveled solo
Helpful?
2 Thank Janine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verona, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 25, 2014

I spent 1 week at manohra.....price Was so cheap.....value Was unbelievable....i have never found a price value like manohra....everything Was great...i have already booked here for my december holiday!!!!!!i suggest to everybody to stay at manohra for your Phuket trip!!!!!thanks to the manohra owners....very helpful and friendly!!!see you soon!!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Teresek123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 19, 2014

The hotel pictures were impressive in the site and even the reviews. But actually the hotel was very shabby with no service. The breakfast area was pathetic and dirty. They make eggs but with a horrible oil. The fruits were not fresh. Most of the days we used to eat only cereals with the milk not being fresh.
We arribed at the hotel very late in the night and could not believe our eyes that it is hotel or so called resort. There was no security neither any service guys to carry your bags even. The reception man was almost asleep and very dull. The deluxe rooms that they provided was horrible with torn bed sheets. Dirty toilets with locks not working. There was leakage from the AC.
The other day we were shifted to the Standard rooms which were still better. But nothing great.
The only good thing in th hotel is the swimming place.
And never book any trip or transport from the hotel. There are two Italian owners who will completely take you for a ride and book you with very shabby travel guys.
So never book this hotel. It is overpriced and zero value.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sanchari M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPhuket, Owner at Manohra Cozy Resort, responded to this review, May 22, 2014
Dear Valued Guest,

Thank you for staying with us and for expressing your impression about our hotel: guests opinion is appreciated and respected, as it’s usually useful in order to improve the quality of the service we offer.

All my staff and myself are a bit bewildered by some comments of yours, in details:

- We find quite difficult to get how you can define a 2006 building, featuring larger spaces and areas then the average new constructions a “shabby” one. Furniture and details are exactly like you saw by pictures during your reservation process: we don’t use any photoshop trick in order to avoid any kind of complain concerning this matter.

- What is the meaning of "pathetic" if referred to an area (breakfast area)? Our Breakfast area is cleaned up twice, before and after breakfast session, everyday. Me and my partners personally have a look at it everyday to make sure that the cleanliness level is constantly good: are you basically saying that I can’t recognize dirt from clean?

- About breakfast supplies: we continuously use good quality fresh new oil, our cook never makes 2 eggs using the same oil, even because we do not make deep fried eggs; how was our oil “bad” in details?

- Fruit is coming fresh from the market everyday and cut just before serving it at the buffet..wish you could reveal to me your secret for a more-than-daily-fresh fruit buffet.

- We’re forced to refill the milk dispenser and cereals baskets at least twice during a breakfast session, as those are probably the most popular guest choices: I really don’t get how you could find those “ not fresh”.

- After consultation, my cleaning staff chief is astonished, as me: this is the first bad review about our deluxe rooms, as it is the first one complaining about deluxe room toilet cleanliness as well. We provide newest sheets possible to our deluxe room guests, in order to respect the room category level.

- I guess you can understand how it appears to be ridiculous and not fully credible that you preferred an easy standard room (24sqm, small toilet with shower only, cathode tube TV, small fridge) to our deluxe one (42 sqm, big toilet featuring bath tube, flat 42” LED TV, big fridge, private PC, much nicer and tasteful details and furniture)…have you really been here with us?!!

- Trip and tours service is not our core business at all, by the way, I have to say that we spend a huge amount of time on this, helping and supporting guests, in order to avoid them form major headaches concerning which kind of activity to choose among thousands on the market. Sometimes, with customers like you, our job is useless, as after clear and exact suggestions about which are the trips to avoid and which are the good ones, the guest (I clearly remember, we’ve been discussing for almost one hour) goes for the cheap choice (the one we usually suggest not to take)…and here comes the “shabby travel guy” you were mentioning. Next time you can easily go and find your cheap trip by one of the hundred tour desks outside, as you really didn’t care about suggestions: I don’t understand how could you now blame us about your mediocre trip.

- Of course I can’t agree with your opinion concerning our rates overpricing. I usually define as overpriced other cases, like a guest house offering a small basic room, coffee+toast breakfast, no swimming pool, no added services at 1,500thb/night: you can try your next stay at Hilton Aracdia for only 10,000thb/night…probably that environment will better match your weird concept of “value for money”.

- One thing I have to agree with and thank you about, is the night reception/guard matter you mentioned: we’ve already taken appropriate actions to solve the problem. Night security is a main focus for us, we do apologize for the “bad welcome” you got upon arrival…by the way I can guarantee that Mr Ton is not dull…could it be an English pronunciation matter maybe?

Overall, I have just one big question I can’t find an answer for: why would you stay with us, not expressing any concern about anything in order to wait to go back home and write a bad review about Manohra Cozy Resort? Wouldn’t have been better to tell us about what you didn’t like, giving us the chance to make your stay a good one, instead of keeping it all inside of you, bring it back home with you, spending a bad vacation? We really care about our guests’ holiday quality.

Warmest regards
Dario Bortolati
Manohra Cozy Resort
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yellowknife
Level Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 16, 2014

Booked for 6 nights in this hotel. Did not stay for one. The hotel is dated. Organized a pick up at the airport and they did not show up. Bugs in the room and dirty sheets. Very dated. Would not stay here.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank aikenskb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manohra Cozy Resort

Property: Manohra Cozy Resort
Address: 10 Soi Patak 16, Karon, Phuket 83100, Thailand (Formerly Karon Hillside Hotel)
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#2 Best Value Hotel in Karon
#36 Family Hotel in Karon
#48 Romantic Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Manohra Cozy Resort 3*
Number of rooms: 29
Official Description (provided by the hotel):
The Karon Hillside Hotel, Phuket comprises 29 luxury guestrooms in Two distinctive wings the Main Hotel Wing: which features spacious rooms with enclosed balconies, the Garden Wing: where each room has a patio where you can sit and enjoy a cold drink in the evenings. ... more   less 
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Also Known As:
Manohra Cozy Resort Phuket/Karon

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