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Centara Grand Beach Resort Phuket
Ranked #16 of 136 Hotels in Karon
Certificate of Excellence
Reviewed February 15, 2014

We stayed in this hotel in Dec last year.we love the various type pools -slides, wave pool.
It is located abit far from kata area it took us about 25 mins walk to kata.
Beach is just a stone throw away with a number of sunbeds provided by hotel.

  • Stayed: December 2013
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1  Thank Andrew4666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded February 19, 2014

Sawasdee Andrew 4666,
Thank your staying at Centara Grand Beach Resort Phuket and for providing feedback on your stay.

I am pleased to read that you liked the various pools and the slides. Our hotel is located in a quiet and tranquil area just outside Karon and near Patong, if guests would like to visit a larger city with a lot of opportunities when it comes to for example shopping and dining. It is really quite simple to find transportation, and it also possible to walk down the hill into Karon. Our resort is ideal for guests who would like to spend their holiday near the beach in idyllic surroundings for a relaxing holiday and at the same time would like to spend some time exploring Phuket.

I hope we can welcome you back in the future.

Best wishes,
Martin

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1,526 - 1,532 of 2,793 reviews

Reviewed February 12, 2014

Stayed late January 2014 and loved it. 2 families with 3 teenage kids and 10 year old. Such a beautiful location right on the beach which is just picturesque especially watching the sunset. Found the staff very friendly especially reception always happy to help with any enquiry. Loved the relaxing lazy river. Teenage boys & my husband loved jumping off the cliff. Pools and property very clean and well maintained. Idyllic location loved our stay and the weather was perfect hovered around 30 for our 7 day stay, not even a drop of rain. What can I say about the beach perfect, beautiful.The water temp was like stepping into a warm bath and crystal clear, loved it. One night we even let fly lucky lantern just beautiful watching it rise against a beautiful back drop. Enjoyed a wide selection of food at The Cove Buffet Breakfast during our stay. Also enjoyed a few meals at Mare Restaurant. First time to Phuket and glad we stayed in Karon away from the hectic Patong. Would highlty recommend this resort.

Room Tip: We stayed in a corner jacuzzi suite with an amazing view in building 3 level 4, it was beautiful wak...
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  • Stayed: January 2014, traveled with family
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2  Thank GoranYag70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCPBR, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded February 15, 2014

Sawasdee GoranYag70

Thanks for taking the time to provide a review from your recent stay and trust you and the family had a pleasant journey back home to Melbourne . Great to read how much enjoyment you and your family experienced during your time with us and especially about the lazy river, jumping station, Cove Restaurant breakfast and the meals in Mare our Italian restaurant.

Safe travels and see you next time
Michael

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Reviewed February 8, 2014

We stayed at this resort directly after staying at the Dusit Thani Laguna Resort, also in Phuket. Both were rated as 5 star resorts & both were absolute beach front with impressive sea views from most rooms.
We had mixed feelings with Grand Centara. Upon arrival the reception / foyer was crowded, no air conditioning & we had to wait for a receptionist to become available. There weren't even enough seats for us to sit down. Then the room type we booked & paid for (Premium Spa Deluxe) about 4 months prior was not available. They said they would upgrade us instead to a suite, but we'd have to wait till 4:30pm before it was available (check in is supposed to be 2pm).
The first night at about 3am when we were sleeping a bathroom pipe burst & within minutes our room was flooded. We tried phoning 24 reception over a period of about 5 minutes but no answer. Eventually I ran down to the reception foyer and after shouting for a further 5 minutes someone eventually came out of the back office area. We were put in a small room at about 4am. The next day we were upgraded to pool villa for the rest of our stay & refunded for the first night. So not a good start but looked promising.
That said, it is a beautiful beach front resort with wonderful pools (including water park) for kids & adults) with breath taking views from most rooms (certainly all 3 rooms we stayed at & the 4th that we were supposed to stay at had great views. The vila's views were a little more distant & speckled but made up for this in size, privacy & level of luxury. The location is great on the beach & only a few minutes from Patong but quite private. For views & facilities you could not fault, the rooms are generally big & very pleasant & the many ocean view rooms had views to die for.
But the foyer entry (which looks nice when no one is there) is inadequate in size & hot. The most disappointing part was service standards. It was very variable. There were staff that were very good, but then others that were far from it. And a 5 star hotel is required to have 24hour service.
Centara Management could look at Dusit Thani Laguna for consistantly impeccable service standards, where we were made to feel special from the moment of arrival to departure & nothing was too much trouble.

Room Tip: Premium Deluxe spa rooms & Pool suites have big rooms, huge balconies & wonderful ocean from...
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  • Stayed: January 2014, traveled with family
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1  Thank Bryan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCPBR, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded February 8, 2014

Sawasdee Bryan J,

Thanks for your review and it was a pleasure meeting you during your stay with us. As mention first time, I am truly sorry to hear about the first 24 hours of your stay but was happy to hear that you and your family enjoyed the remaining part of the stay with us. Thank you for the comments on our facilities and views.

Thank you for the comments about our Premium Deluxe spa rooms, Pool suites and villas in the "Room tip section"

Safe travels,

Kind regards,
Michael

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Reviewed February 3, 2014

We stayed 3 nights at Centara Grand. Arrived at 10:00 am and had to wait until 3:00 for our room. This was really incovenient however we were allowed to change in the gym and use the pool until it was ready. Rooms were clean, we had an ocean view room as the pool view were noisy from the guests all day. The rooms felt a bit dated, but the balcony was nice, beds were roomy and daily fresh fruit was always left for us. The pool areas were clean and huge. Bar service and food was always available. Beach was amazingly clean and private compared to crazy Patong beach, not a place for kids there. Kids club was convenient and our 7 year old loved it. The italian restsurant was probably the best italian food ive had since i can remember. Taxi service was readily available and always clean. Evening cabaret shows entertained while we ate dinner. The only downfall was the wifi which was extremely slow and not reachable throughout pool areas. Great for families.

  • Stayed: February 2014
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2  Thank Anastasia457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded February 5, 2014

Sawasdee Hydgreek,
Thanks for taking the time to provide a review for Trip Advisor readers. You made so many great comments about the best Italian food, great pools and how much your 7 year old loved our facilities etc. I am sorry your room wasnt ready on arrival however guests are permitted a 12pm check out that sometimes makes it hard to have early access but Im glad you were able to use the facilities in the mean time. Im surprised you felt our rooms felt dated as we are only 3 years old, but it maybe the design ie sino portugese in style perhaps gave you that feel. Hope to welcome you back soon.
Darren

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Reviewed February 2, 2014

Myself and my boyfriend been coming to Centara on begin of March. I'spent lots of time of searching the best hotel for us because this going to be our first trip so far. Reading all the comments positive and negative I think I choose the right hotel for us. I really cannot wait to visit Centara in March !!

Stayed: February 2014, traveled as a couple
1  Thank Klaudia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded February 3, 2014

Dear Klaudia S,
Thank you for selecting Centara Grand Phuket Beach Resort for your next vacation. Enjoy your stay!
Darren

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Reviewed February 1, 2014

Here's where you would love to go with kids or early teenagers where everyones needs are accommodated. checking in was the only hiccup! We were duck shoved to some back end of the hotel when we had booked ocean facing rooms. We did sort it out after some fussing, not what you want when travelling. However the location and resort in itself is very pretty. the staff and service is friendly. The services were good, the gym more than adequate, and the pool area for younger children was great. There's an adult pool located well and the resort is ON the beach! You can't go wrong if the beach is what you want! Lots of sun lounges and the foods good. I'd recommend this to families with kids who may or may not require a kids club as plenty to do in between with pool entertainment, fun slides and river pool. We had a 10, 17 and 18 year old!

Room Tip: Depends, if you have younger kids, the main pool. If older or no kids stay near the Adult pool. It...
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  • Stayed: January 2014, traveled with family
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1  Thank gogo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded February 3, 2014

Dear gogo2014,
thank you for taking the time to provide a review from your recent stay. Im pleased to read that 'hiccup' you experienced was quickly rectified with a change in room with the right location and view for you and your family.
Hope to welcome you back soon.
Darren

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Reviewed January 29, 2014

My wife and I along with our 8yo son spent 9 days here and thoroughly enjoyed our stay. Nice clean room and cleaned daily, clean pleasant grounds and good facilities especially the twin slides where our son spent the majority of his time. The lifeguards were very pleasant and friendly and really looked after the children. It is walking distance to Karon where there are some very nice restaurants and shopping areas. Can also get Taxi or Tuk Tuk for around 200 baht each way.
Breakfast was plentiful and had many choices to please all tastes. Good food and service in Mare restaurant without having to leave the resort.

Room Tip: Try to get Rooms in block 8 or 9. Close to pool, beach and restaurants.
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  • Stayed: January 2014, traveled with family
    • Value
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    • Sleep Quality
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2  Thank Richard Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded January 31, 2014

Dear Richard Z,
Thanks for taking the time to provide a review from your recent stay. Great to read how much enjoyment you and your family experienced during your time with us.
See you next time
Darren

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Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Phone Number:
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Karon
#8 Spa Hotel in Karon
#8 On the Beach Hotel in Karon
#14 Luxury Hotel in Karon
#19 Family Hotel in Karon
#29 Romantic Hotel in Karon
Price Range: $150 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Official Description (provided by the hotel):
Drawing its design theme from the Sino-Portuguese architecture that characterises Phuket Town, the five-star Centara Grand Beach Resort Phuket is right on the sands at Karon Beach. The resort is backed by a green hill, and grouped around its own landscaped water park which features a meandering lazy river, waterslides, a kids’ pool with a waterslide, a cliff jumping platform, and an adults-only pool with its own pool bar. You will love the other exhilarating leisure activities on offer, including water sports (kayaking, windsurfing and sailing), snorkelling, tennis, and Muay Thai (Thai boxing). Diving can also be arranged, and there’s a fully-equipped fitness centre. Relaxation seekers will head to the award-winning Spa Cenvaree, a refuge for the senses which combines ancient healing practices that reflects Thailand’s wellbeing heritage with modern rejuvenation techniques to nurture and rebalance the body. The resort also has age-specific kids clubs, free Wi-Fi, and seven restaurants and bars, including COAST Beach Club & Bistro. Each of the spacious rooms, suites and pool villas (49 to 209 square metres of total living space) is designed in a Sino-Portuguese décor and features a balcony or terrace with soothing views of the pools, the gardens or the sea. A number of rooms come equipped with an outdoor Jacuzzi while the suites comprise a plunge pool. Phuket International Airport is less than one hour by road from the resort. ... more   less 
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon

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