I was originally booked to stay at the Centara Kata, however, due to overbooking, I was moved to this hotel. We were first moved to the Centara Karon for one night (see separate review on Centara Karon).
Having been upgraded, I was very grateful, however, for an advertised 5 star hotel, this place does not live up to its reputation. Here are some negatives:
1. Rooms are old, unpainted and stained.
2. There was no hot water on one occasion.
3. Cleaning staff do not replenish amenities and additional towels
4. Sand in the toilet was never cleaned from day 1
Some positives that you would expect from a 5 star resort:
1. Easy access the amazing beach, with beach chairs and umbrellas provided by the hotel
2. Excellent breakfast
3. Friendly pool and grounds staff
4. Slides and lazy river make you feel like you're at a water park
5. All rooms seem to have great views of the awesome Karon beach
Apparently the rooms here are very expensive (we were told that it can cost up to THB 18000 so for that price I don't think I will be booking at this resort anytime soon.
- Official Description (provided by the hotel):
- Drawing its design theme from the classic Sino-Portuguese architecture that characterises Phuket Town, Centara Grand Beach Resort Phuket is set directly on the sands at Karon Beach, backed by a green hill, and grouped around its own water park. The resort offers a memorable holiday experience for everyone: couples and families will love the exhilarating leisure activities, the water sports, and of course the water park, and corporate and incentive groups have fine meeting facilities. The accommodation offers a comforting and relaxing ambience for all, and for guests preferring seclusion, the villas provide exclusivity along with great views, and come with the Club category benefits. The award-winning spa, SPA Cenvaree, is a luxurious treat that everyone will enjoy, and has suites for singles and couples. The drive to and from Phuket International Airport is easy and convenient, and takes less than one hour by road. ... more less
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- Also Known As:
- Centara Grand Beach Resort Phuket Hotel Karon
- Centara Grand Beach Resort Phuket Karon