We stayed at this resort, on the second stage of our holiday, having stayed for a week at the Vijitt Resort, Rawai (which was excellent). The Centara had a good room, good view, and extensive breakfast, but unfortunately the hotel is too big for any sense of personal service, and staff responses were mechanistic.
The biggest problem was that this is billed as a 5 star resort, but coach parties, and other guests, were clearly not 5 star in their manner or behaviour in the resort. this was the major issue, and we wondered about whether reductions had been offered.
On booking in we did not receive adequate information about the resort, it's facilities, or the area. This area is not great.
This is sold as 5 star, is charged as 5 star, but isn't.
- Official Description (provided by the hotel):
- Drawing its design theme from the Sino-Portuguese architecture that characterises Phuket Town, the five-star Centara Grand Beach Resort Phuket is right on the sands at Karon Beach. The resort is backed by a green hill, and grouped around its own landscaped water park which features a meandering lazy river, waterslides, a kids’ pool with a waterslide, a cliff jumping platform, and an adults-only pool with its own pool bar. You will love the other exhilarating leisure activities on offer, including water sports (kayaking, windsurfing and sailing), snorkelling, tennis, and Muay Thai (Thai boxing). Diving can also be arranged, and there’s a fully-equipped fitness centre. Relaxation seekers will head to the award-winning Spa Cenvaree, a refuge for the senses which combines ancient healing practices that reflects Thailand’s wellbeing heritage with modern rejuvenation techniques to nurture and rebalance the body. The resort also has age-specific kids clubs, free Wi-Fi, and seven restaurants and bars, including COAST Beach Club & Bistro. Each of the spacious rooms, suites and pool villas (49 to 209 square metres of total living space) is designed in a Sino-Portuguese décor and features a balcony or terrace with soothing views of the pools, the gardens or the sea. A number of rooms come equipped with an outdoor Jacuzzi while the suites comprise a plunge pool. Phuket International Airport is less than one hour by road from the resort. ... more less
- Reservation Options:
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- Also Known As:
- Centara Grand Beach Resort Phuket Hotel Karon
- Centara Grand Beach Resort Phuket Karon