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“BEWARE NEXT TO BUILDING SITE” 2 of 5 bubbles
Review of The Best House

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The Best House
Ranked #67 of 146 Karon B&B and Inns
england
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“BEWARE NEXT TO BUILDING SITE”
2 of 5 bubbles Reviewed April 9, 2013

Hi
Just back from an 11 day stay at the \Best House hotel and wish to warn other of the building site that is at the rear of the hotel. Also I had arranged with the hotel manager to be picked up from the airport but this didn't happen so had to sort myself out(ended up saving myself 100baht) and then on arrival at the hotel when we were shown are room the tiny balcony looked out over the access road to the building site and the noise from the main road was very load so I had to pay an extra 300baht a night for an upgrade a lot less noise but still overlooked by the workmen on the building site and because of all the hammering and drilling staying by the pool was no fun

  • Stayed March 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank airman007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ratchapol B, Front Office Manager at The Best House, responded to this review, June 23, 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real relaxing to our service and facilities.
First of all we'd like to take this opportunity to inform you that our hotel is far away from the construction building and the construction building have not own by our hotel. The noise from the construction area had not effect to our hotel as you can sleep well as day time.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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14 reviews from our community

Traveler rating
    3
    6
    3
    2
    0
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Families
0
10
2
Business
0
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Singapore, Singapore
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed September 4, 2012

This post is rather overdue... Taken in March during our 6 days stay in Patong-Karon-Krabi.
Went with my 2 other female friends and we stayed in Karon for a night to see the beach and whereabouts in this area as we have never been here.. Arrived on the 3rd day of our trip…

Rooms: We stayed in deluxe pool view… It was quite simple with basic amenities like hot shower, TV, kettle, aircon… I like the view of the pool and since it’s a very small hotel, I didn’t get to hear the crowd hanging out by the pool at night…

Location: It was quite near a few provision shops and eateries but you must walked out quite a distance… This was rather inconvenient but maybe since we stayed there for only 1 night, we were not sure if there’s room service or anywhere else where we could find food… It was also very far from the beach, about 20-30 mins walk and we got lost on our way back… We took the other way route (thru Movenpick hotel) instead of walking back the same route which we came from and had an hour walk back to the hotel...

Service: the frontdesk staff was not very friendly and conversant… Upon checking out and while waiting for our transfer to Krabi, we were not being approached or helped with our luggage… We did not try the breakfast as we took a package without one…

I would not come back to this place again, unless I really know the way how to get around there.

  • Stayed March 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank KayTiNNi3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ratchapol B, Front Office Manager at The Best House, responded to this review, June 23, 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real relaxing to our service and facilities.
We've already publish in our official website to show that we didn't have 24 hours room service but only reception & security are 24 hours services for our guest. However, our guest can take a walk to the near market that open each day & night time just take 5 - 10 mins by walk and around our hotel had bank located near and easy to withdraw your money to travel around.

Your comments about our service at front desk will be passing to our management team to take a look and prove our service to be better in the future. Our hotel have time schedule for training staff every month to prove their service as the best to our value clients.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Best House

Property: The Best House
Address: 307 Patak Road, Karon, Muang, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #67 of 146 B&Bs / Inns in Karon
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Best House 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
The Best House Phuket/Karon

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