We have booked for 3 days on the internet for the superior room, though I have a feeling based on the pictures that they have upgraded us to deluxe without saying a word, how nice. We ended up staying 5 nights due to various conditions:) The stuff was incredibly nice, all spoke very good English, which is unfortunately not quite the standard in Thailand. There was nothing I could say wrong about the hotel, maybe just that it is not on the beach, though we knew that, and on the beach the rates are 5 times higher, just for the view - i'd rather walk 5 minutes to go to the beach than spend all that money for 10 minutes when I'd watch the beach from my room. We just got a bit unlucky with the weather as some kind of a storm hit us there so we were in the room for a whole day, however at the time we appreciated the steam room and jacuzzi (all alone:) and relaxed in the room. The staff, I'm not too sure, how they did it, but always cleaned the room in a couple minutes just as we left, or they came and changed at least the towels when I refused the cleaning service. I also got sick during the stay and the whole hotel was on their feet to get me some medicaments, they even went and bought a thermometer as they did not have one, but in 5 minutes after we asked for it, they were at our door handing it to my wife as I felt really sick. Basically it was an excellent service, clean rooms, nice location, quite - that was very important to us and close to the "live" streets and the beach. It is not the biggest 7 star luxury you can think of but it is a very nice place to stay, and for the price we paid, it was exceptional value for money - the best we had in two weeks in Thailand. If we went back to Kata, would definitely stay there again.