On arrival we had to wait for our room but not after check in time good staff and they gave my daughter an ice cream while we waited.
We had a pool access room it was nice room good size clean bathroom works well but grout was discoloured without been dirty.
About 400 meters from a nice beach with beautiful water much better than Patong Beach.
Close to restuarants and markets not a huge place but nice.
Breakfast was good with a bit of variety and the had proper bacon not like most hotels.
Pool was good clean but no shade over any part of the pool after about 10.30 am which is not good for someone who has white skin and prone to skin cancer.
The room service has a limited selection but reasonably priced.
They did have a mini bar which had a snicker bar 1 beer 2 bottles of water 1 juice and 1 can of coke which is free each day.
Internet access was free and it worked well.
I was happy with this hotel and would have no hesitance to go back again.More