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“Phuket” 4 of 5 bubbles
Review of Sugar Marina Resort - ART

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Sugar Marina Resort - ART
Ranked #53 of 132 Hotels in Karon
Certificate of Excellence
Melbourne, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Phuket”
4 of 5 bubbles Reviewed June 30, 2012

Sugar Palm Resort was fabulous. Great service, clean and close to everything and only a short taxi ride to Patong at reasonable price. We had a fabulous time all round and plan on going back.

Room Tip: Ground floor goes straight onto pool - terrific. But no stairs to get back out so you have to walk a...
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  • Stayed August 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank basketballjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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735 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Thai first
  • Turkish first
  • Any
English first
Malaysia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 29, 2012

If you are going to stay near Karon Beach (which is infamous for its riptides during the low season), you could do a lot worse than staying here. The rooms are of respectable size. Wifi is free throughout hotel, although slow in the rooms. I like to do laps when swimming, and the pool is perfect for this since it's about the length of a football field and about 5-6 feet across. Breakfast is average, but expensive if it is not included in your roomrate. It's a great location -- minutes from beach in one direction; bars/restaurants etc. in the other. We ran into a bit of a problem the first day -- AC didn't work -- so they upgraded us to a better room overlooking pool for the rest of our stay. That was a mixed blessing, since drunk Russians were particularly loud late at night for several nights. And, best of all, they gave us one can of free beer most days we stayed there. If I stay in Karon again, I'll definitely stay at the Sugar Palm.

Room Tip: The higher the floor, the better chance you have of seeing the ocean.
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  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Aspennow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed June 27, 2012

Pool access is very fun. From balcony you can dip into water. Breakfast is decent. Room WiFi was extremely slow so had to use lobby one. Can book tours via tour opperator and reasonable price. Credit card machine didn't work so had to pay in cash. Walking distance to Karon beach, restaurant, ATM, seven-eleven, Tuk Tuk stop and street vendors. Hotle exterior was aged and needed updated but room was very clean and newly finished.

Room Tip: Pool access room is good for family with kids.
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  • Stayed June 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ninja2mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed June 25, 2012

We have a group of 10 people stayed on June 2012, booked 4 rooms with Pool Access, paid S$87/nite (2106Bath). Staff was polite, room & tiolet are very clean, we had a comfy king size bed, every room had a sofa bed (single). Impressed with MAC devices provided that can serve internet from 32-37" TV. Wifi was free.

*Never never ask for extra bed cos they will only cover over the sofa bed with proper bed sheet, blanket, pillow with breakfast, all this charged 1000Baht per nite (breakfast only costs 115-160B). Try asking for FOC pillow, blanket & extend chk-out (charged 200B/hr extended)

All of us loved the pool access room, fantastic! Most of the time guys & kids will jump into the pool once we reach hotel room. Guys also enjoy their wine/beer in the pool. But due to the glaring noonday, can't open curtain or seat at balcony b4 5pm+ :( simply enjoy swim at nite till 11pm++ as long don't make noise (pool closed at 8pm)
Simple basic buffet breakfast was good if u are not fussy.

2-5 mins walks to the beach, massage, mini mart, shops & eatery places. *UP Seafoods (eatery name) is not advisable to try*. 10-15mins walks to Karon nite pasar malam (nite market open ard 5pm, closed at 10++pm. Out hotel turn left to the other end road). Compare price to Patong shopping, here are much cheaper. At Patong same slipper 100B here 69B, same kid's watch 200B here 100B.

I had stayed Patong twice, over all compare to Patong, Karon was a great convenient location, quiet, cheaper and beach was so much CLEANER & NICER if u do enjoy beach not a shopaholic!!!

Pay 200-300B tuk tuk drive 8-10mins to Jungceylon Shopping Mall & big supermarket "Big C" in Patong.

Thumb up!!! I will stay Sugar Palm Resort Karon again ;)

Room Tip: Just pay a little more and stay at the pool access room, good experience !!
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  • Stayed June 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Es L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
505 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
3 of 5 bubbles Reviewed May 19, 2012

I specifically booked another room after reading negative comments about the pool access rooms. On arrival we got upgraded, and I wasnt sure about it at first, but we were only there for pre and post an island stay. The rooms were good - had apple tv, free wifi etc - I had no issues of it being slow. Free drinks and chocolate bars in the mini fridge which was a nice touch.

The pool could have done with a good scrub and more shade and beach chairs, the walls are thin. For my early March stay I thought AUD$109 a night including breakfast was overpriced - but then I havent been to that part of Thaialnd since 2007.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lost_nomads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed May 14, 2012 via mobile

Booked this hotel through hotels.com after Looking at the pictures and reviews we thought it was a safe bet. Upon arrival I had thought that we were at the wrong hotel as it didn't look like the pictures at all, I had to check my reservation email to ensure I was at the correct place.

Whoever the company is that marketed this place did a great job because it is completely falling apart.

Around the hotel is mostly massages, bars, and suit stores. Be prepared to be hassled every 20 feet.

They do offer free Internet which is convienent but for the price you pay per night, the Sugar Palm is still a bad value.

  • Stayed May 2012
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 6, 2012

The pool access room was everything we expected for the money we got it at...about USD60 per night after online booking discounts.

Room Tip: Pool Access Rooms!
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank CA79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sugar Marina Resort - ART

Property: Sugar Marina Resort - ART
Address: 542/1 Patak Road, | Karon Beach, Muang, Karon, Phuket 83100, Thailand (Formerly Sugar Palm Resort, Karon Beach)
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#42 Romantic Hotel in Karon
#44 Luxury Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sugar Marina Resort - ART 4*
Number of rooms: 221
Official Description (provided by the hotel):
Our exciting new resort concept brings art into every aspect of your stay. Check out the cool eye catching sculptures and displays made from everyday hotel items that will tempt you to take a photo. But more than this, each creative piece of installation art is produced by our own team of staff whose talent goes beyond their gracious hospitality. The installation art has a stunning visual effect that will make you smile from the mighty stack of chairs on the lawn to the paintbrush towel hangers in your deluxe room. Check out the oversized staff photo gallery, huge mobile made from pencils, the upside down umbrellas display and the facilities wall full of TVs to name just a few. There are so many artistic delights to discover at Sugar Marina Resort-ART-Karon Beach. ... more   less 
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Also Known As:
Sugar Palm Karon Hotel Karon
Sugar Palm Hotel Karon
Sugar Marina Resort - ART Phuket/Karon

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