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“A Total Relaxation experience”
Review of The Slate

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The Slate
Ranked #3 of 9 Hotels in Nai Yang
Certificate of Excellence
Reviewed November 12, 2012

Just completed five wonderful days at Indigo Pearl Resort on Phuket Island. The staff were amazing and we felt totally pampered. We were sorry to leave so soon, could have had ten days no problem - lots to see and do in and around the resort.

Room Tip: If you can afford - try the villas
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  • Stayed: November 2012, traveled with friends
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Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 12, 2012

From the minute we stepped into Phuket's arrival lounge to be greeted by 2 representatives from The Indigo Pearl we knew we were onto something special. We organised the VIP transfer so were whisked through immigration like VIP's into an air conditioned limo for the transfer to the hotel. It was the best way to start our holiday. We were upgraded to a D Buk suite on arrival which was fabulous. The pools, restaurants and staff are all fantastic. Stayed 3 nights and will always start out Phuket adventures this way in the future.

  • Stayed: October 2012, traveled as a couple
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1  Thank ab1929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

Firstly, if your looking for a chic, beautifully presented resort with impeccable rooms and grounds (within the resort) look no further you have found Indigo Pearl. You could easily bunk down within the perimeters of the resort for days without the need to venture to the beach and village beachside as everything apart from cheap shopping is catered for. The only big let down that would preclude a return to this lovely resort is the state of the village and beach. This is a National Park and should be the responsibility of the Government to maintain you would think. litter of all sorts is piled along the beach verge making it very unromantic and unsightly. We stayed in Kata and Patong (yes even Patong) was much cleaner than Nai Yang....Indigo Pearl are big supporters of the orphanage (Phuket Sunshine Village), it would be wonderful if they and the other big operators got behind a big clean up of the beach...

Room Tip: Premium Pearl Suites are just fab, pays for the upgrade...
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  • Stayed: November 2012, traveled as a couple
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1  Thank GrantandCath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

Upon our arrival at the Indigo Pearl we were knackered after a very long flight so walking into the pearl pool suites was a walk into heaven. The big bed was inviting and the pillows and white sheets clean and comfortable.

Having an en suite pool and a bathtub out side in the sun was just lovely and there was plenty of privacy. We opted to have dinner at the hotel and ordered room service. The food was delicious and very authentically thai. Watch out for the large serving sizes for the appetizers. They go a long way and the curries are rich and spicy.

The pool at the hotel is not one to miss. Incredibly relaxing and the little jacuzzi's located within it are a treat.

All in all a very good experience in Phuket and a great first welcome into the country.

  • Stayed: November 2012, traveled as a couple
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Thank Keith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

We have been lucky enough to have stayed at this hotel on 3 previous occasions. It is still chic and funky and a blind person would know they were at the Inigo Pearl by the unique smells from the oil burners and toiletries.
On arrival at 13.00 our room was not ready - even though our booking agent had faxed our flight arrival time through. I had to remonstrate to get a room sooner than the 15.00 time proposed, this was a bad start. However the managment redeemed themselves by allowing a late check out for our 8pm flight, this was welcome and suprisingly, we didnt get charged.
Having stayed here previously I can see a deteriation creeping in. We know many staff and they are not happy that the former French manager has been replaced with a new Australian.
We were in room 3244. Only room 3245 is further than anything that you need to get to. When you are at this extreem end you notice just how meandering the pathways are and progress though the resort can be long.
Many petty things are now chargable that used to be included or should just be available FOC in a hotel in this band. It is really petty to charge for machine cappucino at breakfast, but the real nasty taste comes from everything in the room having a price tag on. It makes you feel like all the guests are thieves. Take the bag for the hairdryer is 100Baht or the duvet will cost you a few thousand, I kid you not everything is itemised in the room brouchure! Hotels of this rating often supply slippers. If you keep the disposable slippers at the Pearl it will cost you 450Baht, yet for hygiene they surely throw them all away. So it made me think, either it is sharp practice to squeeze a bit more of your money or worryingly are they recycling them?
Bicycles used to be free issue, now they are clapped out and rental only or free for two hours every Wednesday afternoon - another stealth charge yet the room rate is higher than ever.
Food, drink and massage is more expensive than western capital cities, in was higher than the 5 star hotel we stayed in at Bangkok. This is just plain wrong and will explain why the restaurants seemed empty. The food outside the hotel is one tenth of the price. Why dont they get it? Make it sensible and people will stay in the hotel.
I write this with remorse as we used to recomend this hotel. A new manager, cut the penny pinching, get the breakfast standards back, restore the budgets for maintenance and landscaping and the Indigo Pearl could return to being a pearl in Nai Yang.
Then we will return.

Room Tip: Ground floor rooms, especially Pool Pavillions are very suceptible to mostiqutos. Leave the mini b...
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  • Stayed: November 2012, traveled with friends
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5  Thank Sparkyfletch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

Stayed at the Indigo pearl for 11 nights in mid October 2011. I arrived at 11AM and was offered a room within half an hour which was good. check in was very smooth. The Pearl Premium suite room did not actualy match the beatiful pictures on the internet. the shower room cement needs refurbishing. The tiolet had a nasty smell especially at night time. the pillows were very confortable however the mattress needs some serious fumigation as it smelt offensive. i had to spray it at night time in order to have a decent sleep. the Bath room smelt so l asked for it to be changed however the new new smelt the same. I questioned how well the rooms were being cleaned as on many occassions l found strands of my hair on the floor.The Hotel is kind in providing drinking water for your room however the designated house maid was at times very mean and on two occassions l had to approach her in the corridor to request for water. Drinks in the hotel is extremely expensive especially wine so l purchased wine from the local shop and put it in the fridge. On my third day, the house maid switched the fridge off, l do think it had been delibrately done as l was not prepared to buy the very expensive soft drinks. l left her a note to leave the fridge switch on. The room service was adequate. Food in the hotel is overly priced and tasted average. Breakfast had wIde selection of food but very average. if you are a vegetarian do not bother venturing at this hotel as almost everything is pork based. The hotel charges for coffee latte during breakfast which l found bizarre. the state of the art gym only had one treadmill and very little space even to work out and it opens at 7AM and closes at 9PM. Least l forget, very minimal tioleteries and provided and bizarrely they refill your shower gell, cream and shampoo which from health and safety point of view did not seem right. I noted that the milk bottle had cracked however the hotel continued to use it rather than changing it. the tea spoon in my room on the first day had not been washed and when l requested for another one they brought me cups instead. In the end l washed it myself. The adult pools were nice and the hotel provides water and cool towel which was nice. The hotel grounds are beautiful but some of the stairs leading to the room need very good clean. Some staff were nice and very helpful, whilst others behaved as though you were bothering them. the Beach was very unwelcoming with stray dogs roam about though they seemed harmless. the reception area is extremely hot. When l ordered french fries via rooms services it arrived from burnt and the waiter looked very surprised when l requested for it to be changed. It actually surprised me that they were willing to services me that. Another time when l order club sandwich, it had fried egg in it though on the menu there was no mention of fried egg, it seems they had no chicken so decided to use fried egg-not appropriate for a 4 star plus resort.
In short, l would not stay at this resort again. Thailand itself was very nice just a very disappointing hotel.

Room Tip: the rooms facing the adult pool seem nice
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  • Stayed: October 2012, traveled solo
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4  Thank LondonNathan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

This hotel is one of my favorites around the world - truly unique structures and facilities, great food and room service, a spa to die for, cool swimming pools, and a private beach just a few minutes walk away. The rooms are comfortable, have mini bars, flat screen tvs, and bathrooms bigger than most hotel rooms. You can hide away in the huge hotel grounds among one of the many pools - or hit the beach walkway for pizza, drinks, and laughs.

  • Stayed: February 2012, traveled with family
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Thank Whisper13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Slate

Address: Nai Yang Beach & National Park | 116 Moo 1 Sakhu, Thalang, Phuket, Nai Yang, Sakhu, Phuket 83110, Thailand (Formerly Indigo Pearl)
Phone Number:
Location: Thailand > Phuket > Thalang District > Sakhu > Nai Yang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Nai Yang
#2 Luxury Hotel in Nai Yang
#2 Spa Hotel in Nai Yang
#3 Top resorts Hotel in Nai Yang
#3 On the Beach Hotel in Nai Yang
Price Range: $181 - $860 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Slate 5*
Number of rooms: 177
Official Description (provided by the hotel):
Nestled in its own private paradise adjacent to unspoiled Nai Yang Beach and Phuket Airport. A Bill Bensley design masterpiece and a member of Design Hotels, The Slate manifests an avant-garde expression of Phuket heritage, its rich culture and traditions with bold design and fearless imagination. A place where family legacy meets raw design, industrial beauty interrupts with unexpected elements. The all-suite property offers 177 accommodation choices, 7 luxuriously designed Pool Villas, 8 restaurants and bars, 3 outdoor pools, beach club, art gallery, fitness studio, tennis courts, 'Tin Box' kids club, award-winning Coqoon Spa, conference facilities and Thai cooking classes. ... more   less 
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Also Known As:
Indigo Pearl Nai Yang
Indigo Pearl Phuket
The Slate Phuket/Nai Yang

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