We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A mix of urban and asian opulence”
Review of The Slate

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Slate
Ranked #3 of 9 Hotels in Nai Yang
Certificate of Excellence
Reviewed November 12, 2012

Upon our arrival at the Indigo Pearl we were knackered after a very long flight so walking into the pearl pool suites was a walk into heaven. The big bed was inviting and the pillows and white sheets clean and comfortable.

Having an en suite pool and a bathtub out side in the sun was just lovely and there was plenty of privacy. We opted to have dinner at the hotel and ordered room service. The food was delicious and very authentically thai. Watch out for the large serving sizes for the appetizers. They go a long way and the curries are rich and spicy.

The pool at the hotel is not one to miss. Incredibly relaxing and the little jacuzzi's located within it are a treat.

All in all a very good experience in Phuket and a great first welcome into the country.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Keith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (3,746)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,611 - 1,617 of 3,746 reviews

Reviewed November 11, 2012

We have been lucky enough to have stayed at this hotel on 3 previous occasions. It is still chic and funky and a blind person would know they were at the Inigo Pearl by the unique smells from the oil burners and toiletries.
On arrival at 13.00 our room was not ready - even though our booking agent had faxed our flight arrival time through. I had to remonstrate to get a room sooner than the 15.00 time proposed, this was a bad start. However the managment redeemed themselves by allowing a late check out for our 8pm flight, this was welcome and suprisingly, we didnt get charged.
Having stayed here previously I can see a deteriation creeping in. We know many staff and they are not happy that the former French manager has been replaced with a new Australian.
We were in room 3244. Only room 3245 is further than anything that you need to get to. When you are at this extreem end you notice just how meandering the pathways are and progress though the resort can be long.
Many petty things are now chargable that used to be included or should just be available FOC in a hotel in this band. It is really petty to charge for machine cappucino at breakfast, but the real nasty taste comes from everything in the room having a price tag on. It makes you feel like all the guests are thieves. Take the bag for the hairdryer is 100Baht or the duvet will cost you a few thousand, I kid you not everything is itemised in the room brouchure! Hotels of this rating often supply slippers. If you keep the disposable slippers at the Pearl it will cost you 450Baht, yet for hygiene they surely throw them all away. So it made me think, either it is sharp practice to squeeze a bit more of your money or worryingly are they recycling them?
Bicycles used to be free issue, now they are clapped out and rental only or free for two hours every Wednesday afternoon - another stealth charge yet the room rate is higher than ever.
Food, drink and massage is more expensive than western capital cities, in was higher than the 5 star hotel we stayed in at Bangkok. This is just plain wrong and will explain why the restaurants seemed empty. The food outside the hotel is one tenth of the price. Why dont they get it? Make it sensible and people will stay in the hotel.
I write this with remorse as we used to recomend this hotel. A new manager, cut the penny pinching, get the breakfast standards back, restore the budgets for maintenance and landscaping and the Indigo Pearl could return to being a pearl in Nai Yang.
Then we will return.

Room Tip: Ground floor rooms, especially Pool Pavillions are very suceptible to mostiqutos. Leave the mini b...
See more room tips
  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Sparkyfletch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

Stayed at the Indigo pearl for 11 nights in mid October 2011. I arrived at 11AM and was offered a room within half an hour which was good. check in was very smooth. The Pearl Premium suite room did not actualy match the beatiful pictures on the internet. the shower room cement needs refurbishing. The tiolet had a nasty smell especially at night time. the pillows were very confortable however the mattress needs some serious fumigation as it smelt offensive. i had to spray it at night time in order to have a decent sleep. the Bath room smelt so l asked for it to be changed however the new new smelt the same. I questioned how well the rooms were being cleaned as on many occassions l found strands of my hair on the floor.The Hotel is kind in providing drinking water for your room however the designated house maid was at times very mean and on two occassions l had to approach her in the corridor to request for water. Drinks in the hotel is extremely expensive especially wine so l purchased wine from the local shop and put it in the fridge. On my third day, the house maid switched the fridge off, l do think it had been delibrately done as l was not prepared to buy the very expensive soft drinks. l left her a note to leave the fridge switch on. The room service was adequate. Food in the hotel is overly priced and tasted average. Breakfast had wIde selection of food but very average. if you are a vegetarian do not bother venturing at this hotel as almost everything is pork based. The hotel charges for coffee latte during breakfast which l found bizarre. the state of the art gym only had one treadmill and very little space even to work out and it opens at 7AM and closes at 9PM. Least l forget, very minimal tioleteries and provided and bizarrely they refill your shower gell, cream and shampoo which from health and safety point of view did not seem right. I noted that the milk bottle had cracked however the hotel continued to use it rather than changing it. the tea spoon in my room on the first day had not been washed and when l requested for another one they brought me cups instead. In the end l washed it myself. The adult pools were nice and the hotel provides water and cool towel which was nice. The hotel grounds are beautiful but some of the stairs leading to the room need very good clean. Some staff were nice and very helpful, whilst others behaved as though you were bothering them. the Beach was very unwelcoming with stray dogs roam about though they seemed harmless. the reception area is extremely hot. When l ordered french fries via rooms services it arrived from burnt and the waiter looked very surprised when l requested for it to be changed. It actually surprised me that they were willing to services me that. Another time when l order club sandwich, it had fried egg in it though on the menu there was no mention of fried egg, it seems they had no chicken so decided to use fried egg-not appropriate for a 4 star plus resort.
In short, l would not stay at this resort again. Thailand itself was very nice just a very disappointing hotel.

Room Tip: the rooms facing the adult pool seem nice
See more room tips
  • Stayed: October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank LondonNathan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

This hotel is one of my favorites around the world - truly unique structures and facilities, great food and room service, a spa to die for, cool swimming pools, and a private beach just a few minutes walk away. The rooms are comfortable, have mini bars, flat screen tvs, and bathrooms bigger than most hotel rooms. You can hide away in the huge hotel grounds among one of the many pools - or hit the beach walkway for pizza, drinks, and laughs.

  • Stayed: February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Whisper13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

Having been here more than 15 times in last 4 years, im done! Used to be a quirky hotel with amazign facilites and happy staff.. now the rooms are definately "used" with cracks in the busildings everywhere and problems with aircon and condensation - mny of the rooms are now musty and alot of walls have water damage and some rooms even have mould - last time i went i had to ask to move 3 times due to mold and damp smells... I used to love this place but i wont visit again. The pools are lovely but the rooms are now disappointing plus management are slow and often no one responds if you have a problem. Lats time i visited there was constant rennovations buildings works going on so it is hard to have peace and quiet.

Breakfast also used to be outstanding, now just average. The prices have increased but the quality has went the other way. Disappointing place with amazing website pics that the reality just doesnt match.

Room Tip: Insist on a clean- fresh smelling room as soon as you enter your room - check it , otherwise you wil...
See more room tips
  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Singa323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012 via mobile

We stayed at the Indigo Pearl this past October/November for a total of 5 nights.  Our experience at the resort was mainly excellent aside from a few issues.  First the facilities available at the resort were amazing. Between the three pools there were plenty of spaces to swim and lay about without even going to the beach, which is also a stone's throw away from the resort.  We had a suite and loved the layout and decor with the open concept, the walk-in shower and massive soaker tub. The breakfast buffet every morning was pretty good and offered a great selection of western and Asian breakfast choices.  One great perk we also loved was the wifi that was available anywhere on the grounds. This was great when wanting to sit by the pool and surf - though we did find the connection a bit spotty from within our room. We were especially impressed by the cleaning staff as one day we decided to just relax in the room and we were around when our room was cleaned. The lady did an outstanding job sweeping and wiping down pretty much every surface.  Additionally, she was great at little things such as coming before evening to leave an incense piece on the balcony to ward off mosquitoes or coming to spray our deck after we found a pile of ants swarming over a leaf.  Regarding bugs and animals like geckos though, this is a resort in a natural park so there are lots of them and unfortunately it is easy for them to get in your room.

One of our concerns with the resort was the quality of the buildings. While relatively new, some of the construction didn't seem up to snuff as gaps in all the door edges meant bugs and geckos could easily enter (we were awoken by a gecko our very first night and needed housekeeping to help us get rid of it). Additionally, little things like condensation forming on the air conditioner and subsequently soaking into the ceiling/wall a bit should be concerning as this place ages.  Even at the gym, a good portion of it was sealed off because of cracks in the cement floor - this place is only about 8 years old!  One recurring issue we found in our room was that the hot water took a while to come on. This was especially disappointing on our last day as we lost all hot water capability after a giant thunderstorm the night before.  We were especially disappointed when we called housekeeping at 9am to inform them of our issue and they told us someone would come to fix it. By the time we checked out at 11:40am no one had ever fixed our problem and we had to shower in cold water that morning. This issue coupled with the noticing of condensation and slight openings in doors does make us wonder how durable this place will be in the long run.

Overall, we had a great time at the Indigo Pearl and definitely loved it. If you are planning to stay here, we would recommend it, but just be aware of a couple of those things.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank uwgrimlock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

my fiancee her daughter my daughter and myself stayed at the indigo pearl hotel for 10 nights from the 22nd of oct 2012. we are all in agreement it is a real gem of a hotel. the facilities are magnificent with 3 pools ( 2 infinity ) and 1 with swim up bar. the 5 restaurants were wonderful the jewel being THE BLACK GINGER. but they were all lovely. the breakfast was included and the choice was extensive, enough to please both the teenage girls ! the spa was brilliant to. the rooms were spacious and immaculate with fresh bedding everyday without fail. last but not least the staff were all so very helpful and caring, they just could not do enough for you at anytime day or night from the minute we arrived until the minute we left we felt totally looked after. the hotel also boasts a beach club a 2 minute walk from the hotel gates where once again as soon as you arrived you were given towels and beds with a small bar for free water and other drinks and snacks if you require. all in all it is a 5* resort and you would be very hard pressed to find fault in any quarter.

Room Tip: there is nothing wrong with the basic pearl bed suites ?!
See more room tips
  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Nai Yang
4.8 mi away
Renaissance Phuket Resort & Spa
4.9 mi away
SALA Phuket Resort and Spa
2.2 mi away
Pullman Phuket Arcadia Naithon Beach
Show Prices
Show Prices
Show Prices
10.9 mi away
COMO Point Yamu
COMO Point Yamu
#1 of 2 in Pa Khlok
950 reviews
0.8 mi away
Phuket Marriott Resort and Spa, Nai Yang Beach
13.8 mi away
Amari Phuket
Amari Phuket
#2 of 331 in Patong
6,241 reviews
Show Prices
Show Prices
Show Prices

Been to The Slate? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Slate

Address: Nai Yang Beach & National Park | 116 Moo 1 Sakhu, Thalang, Phuket, Nai Yang, Sakhu, Phuket 83110, Thailand (Formerly Indigo Pearl)
Location: Thailand > Phuket > Thalang District > Sakhu > Nai Yang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Nai Yang
#2 Spa Hotel in Nai Yang
#2 Luxury Hotel in Nai Yang
#3 Top resorts Hotel in Nai Yang
#3 On the Beach Hotel in Nai Yang
Price Range: $164 - $882 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Slate 5*
Number of rooms: 177
Official Description (provided by the hotel):
Nestled in its own private paradise adjacent to unspoiled Nai Yang Beach and Phuket Airport. A Bill Bensley design masterpiece and a member of Design Hotels, The Slate manifests an avant-garde expression of Phuket heritage, its rich culture and traditions with bold design and fearless imagination. A place where family legacy meets raw design, industrial beauty interrupts with unexpected elements. The all-suite property offers 177 accommodation choices, 7 luxuriously designed Pool Villas, 8 restaurants and bars, 3 outdoor pools, beach club, art gallery, fitness studio, tennis courts, 'Tin Box' kids club, award-winning Coqoon Spa, conference facilities and Thai cooking classes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, MrandMrsSmith, Ctrip TA, Hotels.com, Hotwire, Travelocity, Cheap Tickets, Orbitz, Cancelon and TripOnline SA so you can book your The Slate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Indigo Pearl Nai Yang
Indigo Pearl Phuket
The Slate Phuket/Nai Yang

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing