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“Great stay in pool villa”

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Dewa Phuket Resort Nai Yang Beach
Ranked #4 of 9 Hotels in Nai Yang
Certificate of Excellence
Aarhus, Denmark
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great stay in pool villa”
Reviewed January 2, 2013

This was our 3rd stay at Dewa. Last year it was quite disappointing, so we planned to stay at another hotel in Nai Yang for this X-mas.. Luckily we changed our reservation to a pool villa at Dewa to give it a second chance. So glad we did that. The service has clearet improved, and everything was absolutely perfect.
The pool villa is the best. We loved the outdoor bathroom, the plunge pool and the small garden with sun chairs. But most of all we loved the total privacy! We will definately go back!

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank dodan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LillianCarpenter, Manager at Dewa Phuket Resort Nai Yang Beach, responded to this review, February 1, 2013
Thank you very much for posting another review for us and for giving us another chance with a 3rd visit. Very happy to read your stay had been great and we look forward to your 4th stay, and please do email us directly for bookings.
Warmest wishes, Lillian
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (305)
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English first
Singapore, Singapore
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 1, 2013

We stayed 2 nights at the resort in December at the pool villas. While there were elements lacking which would put it in the same class as other similar 5 star pool villa resorts in Phuket like say Banyan Tree, for the price point of the resort for its pool villas, I would say this probably rates it as one of the more if not the most price competitive pool villas in Phuket! So, if one is keen to have a pool villa experience in Phuket, I would say this is it.

Location wise, this is only a zip from the airport, hence making it breeze to commute to and fro the airport. However, a bit far from the urban centres of Patong and Phuket Town if that's where one wants to head. The beach is just a minute or two across the road from the villa. Further down from here is an entire stretch of restaurants and bars if one gets a bit tire of hotel food.

The elements lacking as mentioned earlier include the lack of bathing facilities by the common pool and bathing facilities that were outside the room in the villas. The breakfast was decent though mediocre in terms of spread. Bathing towels by the pool required a card which was chargeable if lost.

The restaurants served decent fare at fair prices and the room bar was topped up everyday - compliments of the resort....which was a nice touch. This made room service and dinning in the villa a convenient option.

Tried the spa which was next to the gym.....both had nice facilities though not in the luxury class. Massage therapists were good.

Overall, would recommend it for one seeking a pool villa experience in Phuket for this price point.

  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank BigBigReturn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LillianCarpenter, Manager at Dewa Phuket Resort Nai Yang Beach, responded to this review, February 1, 2013
Thank you very much for writing a review for us following your stay. We are happy to read that your overall experiences was good and appreciate your positive comments regarding the value of money for the pool villas.
warm regards, Lillian
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Singapore
Level Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed December 23, 2012

For Us$300+ for a pool villa, it is a steal! It is only 5 min away from the airport, so you zip in and out very quickly, but without the overhead noises. the pool in the villa is decent sized, with outdoor bath and tub. While I am ok with that, would have preferred my wc and basin indoors so that I don't have to leave the villa ESP in the middle of the night, just to wash my Hands etc, ESP when there are quite a lot of mossies around. The hotel has two big pools, but they look a tad spartan, ESP the one by the restaurant, which makes me feel like fish swimming in a tank, being watched! Two negatives we experienced - being asked to pay for extra sheets, and when we asked for paper cup in restaurant to take away our coffee, we were told on the second request, "no more, ok? Ok?" with the tone rising. Maybe it's cultural, or the staff not handling the language well.... Overall, I think the place is ok, if your expectations are right, from the start.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
2 Thank Vguudeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LillianCarpenter, Manager at Dewa Phuket Resort Nai Yang Beach, responded to this review, February 1, 2013
Thank you very much for taking the time to write a review for us. I do remember talking to your good self as well during your stay and regret very much that we did not live up to your expectations. As mentioned, the issue of the extra bed cost was a misunderstanding with the company that had made the booking for you, and in normal circumstances, our pool villas are meant for maximum 2 adults and 2 young children with use of extra bed and not more. I do apologize that you were inconvenienced by this, and also for the lack of tact of our service staff in the restaurant.
Warm regards, Lillian
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Cronulla, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 22, 2012

First time in Phuket and we lucked out by picking Dewa Nai Yang Beach. We had a stunning Pool Villa. The resort is situated 5 mins from the airport but you'd never know, because its very quiet. It also has a magnificent beach which is not crowded. The staff are wonderful, the setting superb...this is everything you could want in a holiday. We even had a complimentary mini bar in our Villa. Lots of beach restaurants within a few mins walk. Cant wait to go back!!! Highly recommend this one!

Room Tip: For couples its well worth paying that little bit more for a Pool Villa. For families, the Junior S...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LillianCarpenter, Manager at Dewa Phuket Resort Nai Yang Beach, responded to this review, January 31, 2013
Thank you so much for writing us a review. Nai Yang beach is indeed one of the few remaining quiet beach in Phuket, and we are glad you enjoy the serenity of the place as much as we do. Hope to see you again one day soon.
Sunny greetings from Phuket, Lillian
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Melbourne, Victoria, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 21, 2012

Thank you Dewa for the wonderful experience you offered us. Right from when we arrived at the resort (10pm) the receptionists knew who we were and was expecting us (that was very special). Paperwork was so quick and simple and within minutes they whisk us right to our room, really good especially after a 10 hr flight. Breakfast was average. Thank you to the bell boy who helped organized the shuttle bus to drop us off at our next hotel - which was out of the normal shuttle bus route :)

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Sonnie2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LillianCarpenter, Manager at Dewa Phuket Resort Nai Yang Beach, responded to this review, January 31, 2013
Thank you very much for taking the time to write a positive review for us. We always try to do our utmost and I am very glad to read of your appreciation. I look forward to future opportunities to welcoming you back.
Warmest wishes, Lillian
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Seattle, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 20, 2012

We were recommended another hotel down the road two blocks, but left after one night of horror! We toured Dewa and checked right in upon seeing it.

This hotel is well worth the cost - first class operation.

Great music, great pools, great restaurants, amazing room, staff that cares ... And tons of free extras such as wifi, breakfast and more!

I will be back.

  • Stayed December 2012
    • Value
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Helpful?
Thank SeattleMattW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LillianCarpenter, Manager at Dewa Phuket Resort Nai Yang Beach, responded to this review, January 31, 2013
Thank you very much for writing a review for us. We too, look forward to welcoming you back in the near future.
Warmest wishes, Lillian
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Hong Kong
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 16, 2012

This is my first stay in Dewa , I stayed in most of the 5 stars around this area
The standard I would say 4.5 stars, the common area is nicely done, the room is spacious , it even had a small kitchenette if you plan for a longer stay, Dewa also have pool villas which I took a peek at , the pool is a very large jacuzzi decent size garden and bed room with a living area, good for a quite retreat. Will come back again ... There is a public beach right in front of the hotel.

  • Stayed November 2012
    • Value
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    • Rooms
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Helpful?
Thank PrettyTrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LillianCarpenter, Manager at Dewa Phuket Resort Nai Yang Beach, responded to this review, January 31, 2013
Thank you very much for choosing to stay with us on this trip. We are glad all went well and look forward to welcoming you back in the near future. Do email us directly for your next booking and we will upgrade you to the Pool Villa with compliments if available.
Warm regards, Lillian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dewa Phuket Resort Nai Yang Beach

Property: Dewa Phuket Resort Nai Yang Beach
Address: 65 Moo 1 T.Sakoo Road | A.Thalang, Nai Yang Beach, Nai Yang, Sakhu, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Sakhu > Nai Yang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Nai Yang
#3 Luxury Hotel in Nai Yang
#3 Family Hotel in Nai Yang
#4 On the Beach Hotel in Nai Yang
#4 Top resorts Hotel in Nai Yang
Price Range (Based on Average Rates): $
Hotel Class:5 star — Dewa Phuket Resort Nai Yang Beach 5*
Number of rooms: 96
Official Description (provided by the hotel):
Integrating both resort and residential living, Dewa Phuket with its 34 pool villas and 62 one and two bedroom residences,offers the perfect retreat for the discerning traveler seeking a tranquil, tropical beach holiday amidst true Thai hospitality. Complimentary hi-speed internet & wifi, 24 hours room service, kids room, fitness room, Spa, jacuzzi, laundry service, bakery, library, close proximity to Blue Canyon Golf Course, airport and marinas. ... more   less 
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Also Known As:
Dewa Phuket Nai Yang
Dewa Phuket Hotel Nai Yang
Dewa Phuket Resort Nai Yang Beach

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