Stayed here for a couple of nights in what was described as an 'Executive' double and paid inflated prices for the extra 'luxury'. The reality was a travel lodge standard room with fancy wall paper on one wall. Bathroom clean but old and tired. Overall the room was probably last refurbished some years ago. The room was warm and the bed comfy but not somewhere where you would want to spend any time or relax. The pool and gym looked great but we didn't use the facilities. The restaurant and bar experience really lets this place down though. On the first night we enquired about a menu and were told we would need to book a table. The waitress didn't even want me to look at the menu to see the food in order to make a decision as to whether to eat or not. When she finally let me look we decided against it based on prices for what we knew would be basic chain pub food. We drove over to Roecliffe and had a fabulous meal there instead. On arrival back at the bar we were asked "Where did you go then?" "oooh" was the response. The bar and lounge areas again suffer from tired, dated furnishings but the worst aspect was the lighting. All lights on full pelt which meant there was no cosy atmosphere at all. God knows how much their electricity bill is....perhaos that explains the prices. Breakfast was substandard. No evidence of cold meats and pastries as advertised on the menu and my husband described his full breakfast as the worst sausage he had ever had. Gristle and bone. The next evening wasn't much better. Same bar lady Helen, walked off halfway through pouring a pint of guiness but then forgot and served several other customers. She enquired if we were eating and when we said we hadn't decided she recommended the kebab shop up the road! No attempt to sell her own restaurant. Again there was a huge fuss with other customers insisting on booking in advance and making people wait for tables in a completely deserted restaurant. I can only assume there was only one chef who couldn't cope with more than 3 tables at anyone time. Like other reviewers we weren't asked if we enjoyed our stay when we checked oit at the crack of dawn on th Sunday morning. Probably because she knew exactly what the response would be. There is so much competition that is realky so much better for this that it's annoying that Best Western are charging these prices for what really is no better than a Premier Lodge or Travel Inn. No personality, no warm welcome and apalling food. Overall a not to be repeated experience.
- Official Description (provided by the hotel):
- If you are seeking a hotel in North Yorkshire, this 37 bedroom hotel has excellent accommodation, conference facilities and a large private car park. Leisure centre with indoor swimming pool, steam room, sauna, gym and sun-shower. York only 17 miles, Harrogate 10 miles, Leeds 28 miles. Easy access from junction 48 A1(M) makes the Crown Hotel Boroughbridge an ideal stay over for journeys between Scotland and the South, a great location for weekend breaks, holidays in Yorkshire with York, Harrogate, the Yorkshire Dales and other Yorkshire tourism attractions nearby plus a meetings and conference venue for training courses, business meetings, functions and events for up to 150 delegates. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Boroughbridge
- Best Western North Yorkshire
- North Yorkshire Best Western
- BEST WESTERN Crown Hotel Boroughbridge, Yorkshire