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“exceptional staff”

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Premier Inn Ashford North
Ranked #1 of 2 Hotels in Hothfield
Certificate of Excellence
Reviewed June 22, 2013

Almost always use Premier Inn as they are so good with the children BUT this time they were brilliant. As usual room was comfortable, clean and nothing was too much trouble. In the resturant however, things were even better. As soon as we walked in with our 2 small children, we were immediatley shown to a table (and not one stuffed in the corner where families usually find themselves) and before we had even settled our waiter was over to us with crayons and colouring materials!!! The meal came quicky and there were no problems in asking for extra plates so we could divide up the childrens (very large) portions. Even when our 2 year old made his usual mess the waiter was there to tidy before we even had a chance to do it ourselves. Add to this his cheeful manner meant he actually became a part of the family during the meal, speaking to children directly etc. Thought he couldn't have been better??? I was wrong, the following night we again went to resturant, same waiter, same treatment BUT he went that one stage further - there was a celebration on another table and he had noticed how our children were eyeing the balloons so he went and got a fresh packet and proceded too blow up several for our children - now that is service!!!!!

  • Stayed: October 2012, traveled with family
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2  Thank Simeon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 16, 2013

Being the organiser for a family of four, I’ve become accustomed to trying to find the best value hotel rooms for us on weekends away as I see them as just somewhere to rest our heads as we’re out during the day so I’m not prepared to pay silly money for them. After a dire experience at a Travelodge a few months back, I decided to give Premier Inn a go and to be honest I was expecting something very similar to a Travelodge but I’m pleased to say I was very wrong. On arrival the gentleman behind reception was friendly, helpful and informative. The room was lovely and clean, as was the bathroom and the shower (over bath), whilst wasn’t the best, it most certainly wasn’t the worse. The temperature of the water was easily set to “just right” too. I want to make particular mention to Mandy on reception who provided excellent customer service as we had an issue with the thermostat in the room and she offered us a full refund on the room under their good night sleep guarantee. On a side note, the Beefeater next door is a great place for eating too. We had dinner and breakfast there – the service was quick and the food was tasty. Overall, I was impressed and I’ll definitely be looking at the Premier Inn website first when we next spend a weekend away.

  • Stayed: June 2013, traveled with family
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Thank MoominWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Other than the description of Ashford North throwing us (we expected to be able to walk to Ashford Town but really it is in a townland called Hothfield - and not walkable) the hotel offered the usual facilities of the Premier Marque. Very comfortable clean room (Number 44 faced the back of the hotel so the A20 traffic was not a real problem ) with everything we needed, and we had a great night's sleep in absolute comfort.

However, the breakfast and any other meals were to be had at the neighbouring Beefeater rather than in-house, this may not suit everyone, but we were aware of it beforehand so cannot complain. We didn't bother with our breakfast there but went instead to the Tudor Court Marriott some miles down the road instead where they were very welcoming.

This is a good location for the Channel Crossings etc but if you're a foodie, perhaps not the best option. There is a petrol station with a shop across the A20 but other than that and the Beefeater (standard fare, service rather brisk), no local faciities.

Room Tip: 44 was fine, not at front of the hotel happily, so some soundproofing from highway traffic
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  • Stayed: June 2013, traveled as a couple
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Thank Lena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013

This premier inn is in an ideal location if you are doing business in Ashford area its not to far outside if Ashford in a quite location. The rooms are excellent clean and tidy and quite. The beefeater produces very good food one of the better ones I have stayed at.

  • Stayed: May 2013, traveled on business
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Thank smudge1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

good location for visits to white cliffs and / or canterbury.
attitude--v.d.
clean? yes
room size v.g. spartan ,but sufficient
value--ex
parking--ex
probably best item is location next to "beefeaters", good food at v, reasonable prices, esp before 6 pm

  • Stayed: May 2013, traveled as a couple
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Thank travelroc12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

Late arrival but met with a friendly welcome, told that the restaurant was still serving and offered to ring across to reserve a table.
Clean and comfortable room.
Very pleasant staff-a cheery good morning!



  • Stayed: May 2013, traveled as a couple
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Thank Perchrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

We were going to France on the euro tunnel so decided to stay at this hotel the night before. It is about 3 minutes from the M20. Nice quiet location and well worth the extra for the full English breakfast. Not exactly cheap for a Premier Inn but we did leave it quite late to book so maybe it's cheaper if you book early. Rooms were very comfortable and clean. We would use this travel lodge again.

Room Tip: All the rooms are good but we booked the family rooms as they are bigger with more seating room than...
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  • Stayed: May 2013, traveled with friends
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Thank CarlAnstice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Ashford North

Address: Maidstone Road | Hothfield Common, Hothfield TN26 1AP, England
Location: United Kingdom > England > Kent > Hothfield
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Hothfield
Price Range: $59 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Ashford North 3*
Number of rooms: 60
Official Description (provided by the hotel):
Relax at the heart of the 'Garden of England' with a stay the Premier Inn Hotel Ashford North. You'll be near to the country yet within striking distance of the best of the area's business, leisure and heritage attractions. Not to mention right on hand for the Eurotunnel. Experience the splendour of Leeds Castle. Zip into Brussels or Paris aboard the Eurostar. And, if it's the right time of year, sample the traditional delights of the Kent County Show. Then when you're ready for some downtime, fill up at our Beefeater restaurant and curl up in our comfy beds. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Please note that this Premier Inn does not have a lift. Guests requiring an easily accessible room please contact the hotel direct. Directions: On A20 between Ashford and Charing. 2.5 Miles from (J9) or 13 miles from (J8) of M20. Follow signs for A20 Lenham from J9. Next to the Woolpack Beefeater. Please use Hothfield or Charing for Sat Nav locations. Sat Nav Directions: When programming your Sat Nav device, use the following postcode: TN26 1AR Transport and local information: Channel tunnel 15 miles, Dover, Folkestone Ferry 25 miles Ashford Int'l & Eurostar Train Station 4 miles ... more   less 
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Also Known As:
Premier Inn Ashford North Hotel Ashford
Premier Inn Ashford North Kent, UK - England

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