We stayed at the end of 2012 ski season in a family room on the 3rd floor.
It was basic, but adequate size for a couple of days. The cleanliness wasn't up to scratch and the small open wardrobe would be inadequate for a longer stay, but the real negative was that we had the impression that the management seldom bother to check the rooms.
The bedside tables and lamps were full of dust and grit and one light didn't work. Yuk, but we can survive that - what was a greater problem for survival was the flow of freezing air from the window, which did not shut properly. It was minus 8 degrees that night. My husband got a bad head cold from it (his head was nearest the window) so that was the end of his enjoyment of the trip. The next night we stuffed towels and the curtain around the window and a towel under the door, which had a large gap at the bottom, to stop the air flow. I was very glad we had not booked for longer.
Management were advised about the maintenance issues on our last day, but somehow I doubt it was fixed in a hurry, as we couldn't possibly have been the first people to complain about it (I have noted another review mentions this chill on the third floor despite the heater at full blast).
We found management rather blase and did not inform us of anything, eg. the fact that there were two sittings for dinner - our kids were starving and ready to go to bed by 7.30pm, the time we were told dinner was served. I was very annoyed to come down at about 7.15pm to find lots of people with kids finishing their meals. The next night we went to the early sitting, but it was very rushed.
The location is good if you have your own vehicle and don't mind paying the Park entry fee ( be early up the mountain, though, or you will miss out on a parking spot).The ski hire would be handy for those who require it.
I would not stay there again, not unless they spruced the place up significantly. For the same price I would rather stay somewhere really nice in Jindabyne and catch the skitube.
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