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“Ideally placed for visiting the area”

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Ettington Chase Hotel
Ranked #1 of 1 Hotels in Ettington
Tiverton, United Kingdom
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Ideally placed for visiting the area”
Reviewed April 23, 2013

We stayed here at a Joy Swifts Murder Mystery Weekend in April 2013 and were very pleased with the hotel. The rooms were nice ( and clean) staff were helpful and friendly, pool looked lovely (we were not able to take advantage of it though). It was such a great atmosphere that we are going to go and stay there again just because it was so relaxed and it is in easy reach of so many good sites to visit. The food was really good, all the rooms are in easy reach of the lifts and all in all it didn't cost an arm and a leg - what more could you ask for!!! :D

Room Tip: Not sure if they have a bad one!
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  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, April 29, 2013
Many thanks for your positive review following your recent stay with us. If you are considering visiting us again to explore the local area may I suggest you consider our 'Explore Stratford and the Cotswolds package' of which you will find more infomation about on our website.
I look forward to welcoming you back to Ettington Chase in the near future.
Kind regards
Stuart - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (297)
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English first
Manchester, United Kingdom
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 23, 2013

A clean pleasant hotel with lovely grounds. A rather average room, it may have been brightened with some extras that other guests report having received. It was perfectly clean and functional, I would have liked to have had a firmer bed and larger pillows but that is a personal choice. We found it difficult to book for dinner as it was so busy, a shame they didn't ask when we booked but when we did eat, the food was pretty good. The waiter, Tyler and the Head waiter, Warren, made the whole experience enjoyable by making amends for small inconveniences before we even commented on them. eg Fillet steak not being available. They are both to be recommended for their professional, cheerful manner on such a busy evening.
The choice is breakfast was very average but hot and edible.

  • Stayed April 2013, traveled with friends
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Helpful?
Thank Holidasyrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, April 29, 2013
Many thanks for your feedback following your recent stay with us and especially your positive comments regarding the service delivered by Warren and Tyler. I'll be sure to share this with them.
I hope you choose to stay with us again in the future.

Kind regards
Stuart - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crawley, United Kingdom
Level 4 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed April 15, 2013

My wife and I, together with my brother and sister plus spouses, booked to stay at this hotel from 12-15 April 2013.

Any hotel is really tested when things go wrong, which they did for us! During the first night my brother had a nasty turn. The hotel's night staff, who I believe have some first aid experience, were quick to attend. In the event no ambulance was needed. However, on the following morning, we decided that my brother ought to be checked out at hospital. The hotel phoned Warwick Hospital ahead of his arrival. The eventual diagnosis was reassuring.

During the following night my wife went down with an unrelated problem. Again the hotel's night staff were soon on the scene. Next morning we two decided we needed to get back home, a day earlier than planned. The hotel were very understanding and cancelled our third night. In addition they cut the dinner bill for all six of us by 50%, even though none of our troubles was their fault.

This generous gesture, together with the other trouble they had taken on our behalf, makes this a hotel we are most happy to recommend.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
1 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, April 22, 2013
Thanks you for your positive feedback about our nights team, I'll be sure to pass your comments onto them. I hope your brother and wife are on the mend now and we can welcome you back to Ettington Chase in the near future.
Kind regards
Stuart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South East England
Level 4 Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 14, 2013

My partner and I bought a Groupon deal for this hotel and I'm really glad we did. We had the most relaxing time away. The hotel is very close (7 miles) to Stratford (a beautiful town) where we had booked to see a Shakespeare play. We arrived late but it was no problem having our evening meal which was part of the voucher. The food was lovely. Our room was in the new part of the hotel - it was big, spacious and had everything we needed. The bed was extremely comfortable at least for me (I like a soft bed). There was some lovely touches i.e. choc, hot choc and marshmallows in our room as well as 2 dressing gowns and slippers. The hotel has a gym and a good size pool. However we did not bring our swim wear so only used the gym. We also did some light jogging around the lovely grounds of the hotel. Staff were very friendly and helpful especially 'Alan' who gave us some great tips about getting to Stratford, parking and restaurants etc.

I would definitely recommend this hotel and I hope to return again when I want to see another Shakespeare's play. I've had some mixed experiences with Groupon deals but this one was excellent. Forgot to mention breakfast - plenty of choice and at weekends it opens till 11am (a real bonus).

  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank SorrentoSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, April 22, 2013
Many thanks for your positive feedback following your recent stay with us. I was pleased to read you had an enjoyable time and I hope to welcome you back to Ettington Chase in the near future.
Kind regards
Stuart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, United Kingdom
Level 4 Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 13, 2013

Hotel rooms modern, clean and well styled. Good value and lovely countryside setting. Convenient for Hidcote gardens. The rooms are very warm. A flying visit but made to feel welcome and helpful check-in.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MrsClareDay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, April 14, 2013
Thank you for taking the time to leave a review and I hope to welcome you back to Ettington Chase in the near future.
Kind regards
Stuart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnstaple, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 12, 2013

The picture on website which shows the old building looks great but most of the hotel is a modern brick build, the kind of thing you'd expect at a Travelodge etc. We found the room too hot for our liking even with the radiator turned off and the window open. The restaurant staff were really friendly and we had a lovely chat with a South African guy from Johannasburg, the same couldn't be said for the lady that 'greeted' up at reception.
One word of warning. I looked at prices via various websites and then phoned Ettington Chase direct to see if they could offer a lower price than going via a third party website. I thought I was getting a double room for two nights for a total of £105. However on arrival I was informed that it was £105 per night which was considerably more than if I'd booked via a third party website. My advice would be to get email confirmation if you think you've been offered what appears to be a good deal.

  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Will S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, April 14, 2013
Thank you for your review following your recent stay. I would always recommend checking your confirmations prior to arrival to prevent any issues upon check in. I will pass your positve feeback onto the Tempus team.
Kind regards
Stuart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 5 Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed April 9, 2013

Don't be fooled by building photograph on website. This houses reception and a library the rest is bland architecturally dull 80's fare!

Hotel is clean and except for restaurant staff are professional and helpful.

Food on whole was good but service for evening dinner was atrocious. There were six of us and only three meals were delivered simultaneously, there was then a gap of 30 minutes before the other three (all steaks) were delivered to the table! Potatoes were soggy and the carrots were more warm raw than al dente!

At lunch the following day the table setting was two short!

Don't expect too much from location either: it is 7 miles from Stratford but taxis not cheap, no convenient public transport and setting is a particularly bland area of south Warwickshire just off M40. OK at right rates for business travellers but there are far better options in area for personal trips and weddings!

Room Tip: Don't pay more than £80 for double and don't expect picturesque landscape.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, April 14, 2013
Thank you for your review following your recent stay. Sorry to read of your poor experience in the restaurant and I hope the team resolved this issue in a satisfactory manner for you on the evening. The 'Old House' also has 7 executive bedrooms and 2 junior suites which can be reserved for a small upgrade charge either at the time of booking or upon arrival if available. Whilst we are 6 miles from Stratford there is a regular bus service from the village into to the town centre and we are 10 miles from the M40 and also a short drive into the Cotswolds. I hope you choose to stay with PH Hotels again in the future.
Kind regards
Stuart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ettington Chase Hotel

Property: Ettington Chase Hotel
Address: Banbury Rd, Ettington, Stratford-upon-Avon CV37 7NZ, England
Phone Number:
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon > Ettington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ettington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ettington Chase Hotel 4*
Number of rooms: 130
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Also Known As:
Hotel Ettington Chase
Ettington Chase Hotel Warwickshire

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