My wife and I, together with my brother and sister plus spouses, booked to stay at this hotel from 12-15 April 2013.
Any hotel is really tested when things go wrong, which they did for us! During the first night my brother had a nasty turn. The hotel's night staff, who I believe have some first aid experience, were quick to attend. In the event no ambulance was needed. However, on the following morning, we decided that my brother ought to be checked out at hospital. The hotel phoned Warwick Hospital ahead of his arrival. The eventual diagnosis was reassuring.
During the following night my wife went down with an unrelated problem. Again the hotel's night staff were soon on the scene. Next morning we two decided we needed to get back home, a day earlier than planned. The hotel were very understanding and cancelled our third night. In addition they cut the dinner bill for all six of us by 50%, even though none of our troubles was their fault.
This generous gesture, together with the other trouble they had taken on our behalf, makes this a hotel we are most happy to recommend.
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- Also Known As:
- Hotel Ettington Chase
- Ettington Chase Hotel Warwickshire