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“Sorry I won't return here.”

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Le Cameleon Boutique Hotel
Ranked #1 of 3 Hotels in Cocles
Certificate of Excellence
San DIego
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Sorry I won't return here.”
Reviewed May 10, 2010

Although our stay was FINE, I thought it was the not up to parr from what I would expect from a 4 star, Small Hotels of the World Standard.

As stated no introduction or any extra effort made from the front desk staff of the hotel or where their beach was. A simple "across the street" was all of the effort we got.

Not helpful on planning our tours in the area. We did find out about "La Ceiba Tours", Jaguar Rescue Center which was incredible (got to hold baby monkeys and slothes) from Alex at the bar.

Dinner- terrible at the hotel and service worse. Don't order the "jumbo shrimp," it is substituted with little shrimp cocktail shrimp (they give you extra though since they don't offer jumbo shrimp anymore....not stated on their menu.
Breakfast - was good.

Next door (down a small road) there is great Italian food at reasonable prices cooked by a chef from Tuscany. Can't say enough! I think it is called the Black Horse in Spanish not to be confused with the Italian rest. right on the road next door.

Rooms- fine, but not even close to what we had at our many other hotels while touring the country. As another review said, you can already see the wear and tear.

Pool- small, but we were one of the only people there during their slow season so no problem. Beach- fun with some large breaking waves.

Sorry I won't return here.

  • Stayed May 2010, traveled with family
    • Value
    • Location
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Helpful?
1 Thank jtravellor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eflorian, Manager at Le Cameleon Boutique Hotel, responded to this review, June 27, 2010
Thank you for your comments. Le Cameleon Boutique Hotel mision is to make every guest an unforgetable experience from the moment our guest arrives until he/she leaves the property.
Everyday we are working very hard in improving the standards of service, infraestructure and amenities and hope you come back to visit us in a near future. Our rating shows high level of satisfaction and as a new management team Enjoy Group wants to welcome you and make your experience a life long relationship.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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641 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (68)
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English first
Vienna, Austria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 28, 2010

Nice hotel with a very modern concept between sea and jungle!!!! Hospitable people, deliciously food and a fantastic beach!!! I can further-recommend it!

  • Stayed January 2010, traveled with friends
    • Value
    • Location
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Helpful?
Thank BaronesseC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed April 27, 2010

First i would like to say that i am a really picky person when it comes to food and accomodation!

I expected the location to be a bit rustic and boring (located in the jungle of the costa rican caribbean). It turned out to be anything but. The receptionist was extremely helpful coordinating excursions and even giving me recommendations for fun stuff to do that was not accessible to the regular person!

The decor in the whole hotel is exceptional, modern, very original and yet it fits perfectly into the caribbean!

I especially loved the restaurant, they have a peruvian chef that easily could be cooking in any high end restaurant in tne world! He puts a lot of love into his dishes and even came to us at the end of the dinner to present himself and ask how we liked it!
All the waiter of the restaurant are rather attentive, especially one who is called Alex, he not only made great wine recommendations but also knew the area very well and gave us great tips about costa rica in general!

My boyfriend and i spent a lot of time at the beachclub, as it has many hammocks and even special beds! They also serve food and drinks there which is convenient! The beach was clean and the sea crystal clear!

All in all i would highly recommend cameleon, the owner clearly has great eye for the detail and a good sense of style!

  • Stayed December 2009, traveled as a couple
    • Value
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Helpful?
Thank Citygirl1805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vienna
1 review
Reviewed April 6, 2010

after traveling a lot in the last 20 years i have never seen a hotel like this with this unbelivable atmosphare..... like new york times was writing in an article:a place where you have to go when you will change your life....
pura vida

  • Stayed April 2010, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank fipsivienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 4, 2010

My husband and I spent 3 nights at Le Cameleon as part of our honeymoon.
While we thought the grounds and general architecture to be impressive, we felt compelled to write a review as we were very disappointed with the overall level of service.

On the whole, we perceived a total lack of management. Below is a list of our complaints:
No orientation at check-in- we were not made aware of the beach area or availability of beach towels.
No poolside or beachside bar service.
Over-priced bike rental- we were quoted $5 per day per bike in Peurto Veijo as compared to $20 at the hotel, considering the distance of the hotel from Puerto Viejo.
Very poor breakfast service- it seemed that waiting staff had received no training; they also appeared disinterested and unmotivated.
We tried to go for dinner in the restaurant one evening but were informed that dinner was not being served as there was 'a problem in the kitchen'.
While we admired the contemporary design, overall the hotel looked unkempt and dirty. Room needed re-painting, the curtains were dirty and moldy and the air-conditioner leaked. The drain in the shower was also blocked.
Poor house keeping in general. One afternoon we arrived back to the hotel 2.30pm and our room was still not cleaned- the staff member at reception was not overly-concerned when we informed her of this.
Despite being told that the car park had night security, we did not see any security person.
Le Cameleon is part of the Small Luxury Hotels of the World, if the standard of service at Le Cameleon is typical of hotels within this group, we would be very reluctant to stay at any hotel in this group in the future.

  • Stayed March 2010, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank RioNiamh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southernadventurer11
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 31, 2010

Le Cameleon's local claim to fame is the unique way they change the color accents throughout the hotel daily. While cute for about 5 minutes, we quickly realized the attention to these details were not without their costs.

First, we were delighted to find out we'd received a complimentary upgrade to a junior suite. Seemed nice and roomy til we learned after a muggy overnight that the air conditioning units for these size rooms are not strong enough to cool the room. Ours ran non-stop all night and never reached the cool temperature setting. A hotel front desk staff admitted it was a known problem but did not make any offer to correct, or acknowledge that the hotel had any intention of correcting.

Second, we received a welcome letter when we checked in the hotel explaining the relaxed atmosphere of the caribbean and how that can be an adjustment for some. We read about this in guide books and knew that could mean seemingly poor or slow service. Sadly, in all the restaurants and bars we visited, we received far better and more attentive service than we did at this hotel. Breakfast every morning was unpredictable. Not because the menu changed, but because they served the same items differently and inconsistently and always seemed to be out of key things. Most notably on the last morning bananas to make a banana milkshake (celebrated item on their menu.) When you can see bananas on the trees around you, and claim to be a "small luxury" hotel, there is never an excuse to run out of items like bananas. Seriously. Poor planning.

Third, the place appears to be trendy, but after only a couple years open they are already showing signs of wear and poor maintenance. Everything is white. But that white is dingy in most places including the building, the chaises at the pool and at the beach (moldy and rotting already), the floors already scratched and scuffed, etc. The chrome accents are already showing rust. Seems whoever designed this place was focused more on the cool trendy look than on practical application of things and it shows quickly with lack of attention.

We will return someday to Puerto Viejo, but not to this hotel.

Stayed March 2010, traveled with friends
Helpful?
2 Thank southernadventurer11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 27, 2010

A beautiful place in front of the greatest beach of puerto viejo. The private beach and the room are very nice.
It is a pity that the services are so poor and not serious. All waiters should do other jobs as they are very slow and not very friendly. A concept hotel very expensive for the area that should better care of its clients to remain attractive.

  • Stayed March 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malotyph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Cameleon Boutique Hotel

Property: Le Cameleon Boutique Hotel
Address: Across the Street From Beach, Cocles, Puerto Viejo de Talamanca 7300, Costa Rica
Phone Number:
Location: Costa Rica > Province of Limon > Puerto Viejo de Talamanca > Cocles
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Cocles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Cameleon Boutique Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
Le Cameleon Boutique Hotel offers upscale beach accommodations within the tropical forest of Puerto Viejo, Limon. The 23 Rooms sit around the pool surrounded by lush tropical gardens, across the street from its Beach Club. The all-white minimalist rooms are decorated with a touch of bright colours and have all the comfort expected in order to have a restful night after your day at the beach or for your afternoon nap after touring the region. All the rooms feature A/C, Satellite TV, WiFi, Rain Shower, Mini Bar, phone, Ipod/Iphone docking station and Yves Rocher amenities. You have a choice of King size, Queen size or two Full size beds. With its laid back attitude and Caribbean lifestyle, Puerto Viejo has it all: long walks on the pristine beaches, exotic flora and fauna in a wildlife refuge. Ask our tour desk about our tour options ranging from snorkeling or diving among the many reefs, world-class surfing ,kayaking horseback ridding, deep sea fishing, zip lining, cultural visits to indigenous communities and more. Should you prefer to hang around the hotel, we offer private yoga classes, Spa treatments in our 'tree-house' Spa, Nunu gastronomic restaurant, lap pool and cool water Jacuzzi, reading/lounging areas surrounded by wildlife and of course La Sula Sea Lounge with its day-beds, hammocks, lounge chairs, bar and restaurant service right on Cocles Beach. ... more   less 
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Also Known As:
Le Cameleon Boutique Hotel Costa Rica/Cocles

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