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“Nice Hotel in Good Location” 3 of 5 bubbles
Review of Katathani Phuket Beach Resort

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Katathani Phuket Beach Resort
Ranked #9 of 56 Hotels in Kata Beach
Certificate of Excellence
Coventry
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice Hotel in Good Location”
3 of 5 bubbles Reviewed March 1, 2014 via mobile

After spending our first week at their sister hotel in khoa lak we were a little disappointed by the standards achieved at Katathani. The rooms are spacious and clean but look a little tired (bhurri wing) they need to be upgraded to achieve the star ratings that they advertise. Their was an unpleasant smell on occasions in the rooms, which appears to have been commented on many times before. On the up side the grounds are lovely and the pool area is well maintained and serviced. The beach is nice if somewhat overcrowded at times. Staff were generally pleasant and helpfull. We did not eat in the hotel apart from breakfast which was average, but there are plenty of great restaurants outside the hotel and in Kata offering supberb cuisine at much better prices. If you are taking your home currency to exchange at the hotel make sure your bank notes are in pristine condition with no rips or tears or marks of any kind on them as the hotel will not accept them...they only will exchange clean unmarked notes...crazy!!! All in all an ok experience, nice enough hotel in good location for shopping, restaurants but much better can be found in the area. We will not return to this hotel on our next visit to Thailand.

Stayed February 2014, traveled with family
Helpful?
4 Thank PJRCOVENTRY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,925 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (885)
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English first
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 1, 2014

My husband an I had a wonderful time at this beautiful hotel.
If you haven't booked a taxi with hotel I would recommend to do so, don't pay any more that 1100 Baht. We walked out of airport turned right an walked to taxi stand right at the end they charged us 900 Baht to the hotel, inside airport charging1800 Baht.
When we first got dropped off at the second entrance of the hotel which is across the road we thought oh no!! picked the wrong hotel how wrong we were.
We stayed in the Bhuri Wing Deluxe Double the bed was huge and the room was lovely, everything was spotlessly cleaned and had everything we needed. We had few problems with the Wi Fi at first but asked for help at the reception an had no problems after that all staff are very helpful.
We tried breakfast in both sides of the hotel an found no difference between them, both had the same great service an choice of food, the fruit area was always well presented an lots to choose from and the egg station had all variations what ever you requested.
The grounds, pools, pool area, etc etc are very well maintained an everywhere is cleaned very well as you can see on a daily basis.
All the pools are super an plenty of sun beds around them all.
The beach bars had a happy hour where you could enjoy a refreshing drink or two!! as the sunsets a beautiful experience.
The beach is beautiful to look at from your sun lounger on the grass which is near the pool and few steps onto the beach, best of both worlds. Even though not a private beach the security on each entrance to the beach is well guarded an they don't miss a thing!! which is reassuring when leaving your possession to go in pool or to the beach.
All in all we had a wonderful holiday.
We booked our taxi back to airport with the hotel (1100 B) which took about 1 hour 10 minutes in a luxury mini van all to ourselves.
So thank you to the management team an staff of the Katathani.

Room Tip: Our room had a fabulous view on the second floor looking out onto the pool an could just see the sea...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Jayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 28, 2014 via mobile

Our only concern as we had a ground floor suite looking over the pool area, that was where the massarge ladies plied their work right outside our balconey from morning to night. Not a relaxing sight to behold when you just come in from the beach and want to sit and relax on your balcony. Would advise not to have ground floor room. Other wise ok.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this review, March 6, 2014
Dear Ron B
Thank you for posting your feedback on Tripadvisor.
I am sorry for the inconvenience the massage lady in the garden caused to you. I will be passing your feedback to the concerned department for consideration and further improvements.
I am confident that you had a good stay and hope to welcome you again to The Shores of Serenity in the near future!

Sincerely yours,
Customer Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed February 26, 2014

We came to this resort about 9 year ago and had a fabulous time - hence our return.

As before we stayed in a Junior Suite, refurbished since our last stay - rooms fine not so much of a wow factor a bit cheaply finished off. But they were clean and the bed was very comfortable.

The Pools & grounds are kept to a very high standard, the beach in nice the sea very clear, if you want to be on the beach 2 sun beds & brolly only 4 Bart.

The food in the main restaurant was ok breakfast was fine, don't think much to the staff running around shouting "Tea Coffee" then it's slopped into your cup ( ask for a pot of Tea) I feel the staff training has gone down - just not as slick as once was. Eating in the evening again ok - but if you are a real foodie and eat out in nice restaurants you might be disappointed, they are catering for many different tastes, but this should not reflect on the food. I have stayed in Hotels that produce exquisite food even when catering for many.

We ate in the Italian Restaurant a couple on nights - so nice and relaxed staff lovely.

I feel that things have slipped at Kata Thani, we had just flown in from Hong Kong staying at The Manderin Oriental this was WOW amazing - Staff/Food could not fault (all down to training ).

I notice that quite a few reviews talk about the food, Kata pls take note! You are in such a beautiful part of the world, I would love to say I would return, but will most likely try somewhere else.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jeanette111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this review, February 27, 2014
Dear Jeanette 111
I would like to thank you for taking the time to share your thoughts and provide a review of your experience with us.
I am glad to hear that you found our bed comfortable and clean. Thank you also for your kind compliments towards our Italian restaurant La Scala.
However I am sorry to hear that your second stay with us didn’t meet your expectation compared to the first time 9 years ago.
Please rest assured that your feedback regarding food and beverage in our restaurants has been brought to the attention of our Executive Chef for his consideration and future improvements.
I hope you will give us another chance to welcome you back to “the Shores of Serenity” for your 3rd stay.

Sincerely yours
Customer Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
paris
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed February 26, 2014

Everything is in the title.

It was our second time at this hotel and second time again to go to Thani wing in deluxe rooms... First time we were there, rooms were a little old but still ok on standard level.
Now they are just looking sad, walls are painted in a pale grey tone with very small place for storage, a very simple and not luxurious shower, a small sink with toilets right close to the entrance.

We were very very disappointed because we paid through travel agency (a robbery I suppose) more than 600 euros each night each room (breakfast included).
It is an average 4 stars hotel but certainly not a 5 stars hotel.

We had diner at New year's Eve: they tried their best as hotel was completely full (and it is a huge one) but when you get too many guest, you can't offer a very refined and quality food.

One positive point : massage every day on the sun bed in the gardens for a very cheap price (but average quality - not real thai massage- and masseuses are lazy, they prefer to do mani or pedi, and they do massage for about 35-40 minutes instead of 50 minutes).

During this period, hotel is full but I need to say that most of the clients are very quiet. Many come from Russia, Europe and Australia. All are very quiet and atmosphere is very casual (except for New Year's eve but hey, girls wanna have fun).

Next year, we will definitely go back to Kata Noi beach as we love this place, but we already booked 2 marvelous rooms at Mom's Tri Villa Royale, as we used to have lunch there every day during our stay and we definitely found a more suitable place for our high maintenance taste.

  • Stayed December 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jasmindesiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this review, March 4, 2014
Dear Jasmindesiles
Greetings from The Shores of Serenity! Thank you for your review.
I am truly sorry to read that your second stay at our resort didn’t meet your expectations, as well that the renovated Deluxe room didn’t satisfy you.
We would like to inform you that the Deluxe rooms are located in the Bhuri Wing, not in the Thani Wing.
I am glad to hear that you enjoyed our local Massage service in the garden, and that you thought the price was fair. However, I’m sorry that you found the massage staff lazy. I will be sure to inform the Spa management to address this behavior.
I hope that you had a safe journey back home and that you will come visit us again.

Sincerely yours
Customer Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubbo, Australia
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed February 23, 2014

Our stay here was for convenience, as we were attending a wedding at this resort. We booked 2 Suites in the Thani wing. The "suites" definitely need to be renovated again! We have stayed at much nicer resorts for less money. The food was good and the staff were friendly, but the stay was average.

Stayed February 2014, traveled with family
Helpful?
2 Thank NBTraveller870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this review, February 27, 2014
Dear NBTraveller870
Thanks for your review, and your compliments towards our staff.
Please kindly be informed that our Junior Suites have been completely renovated last year.
I am sorry to hear that you rate your stay as average, and that our hotel didn’t meet your expectation.

Sincerely yours
Customer Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pontypridd, United Kingdom
1 review
4 of 5 bubbles Reviewed February 22, 2014 via mobile

Had a fab 14 nights here in first two weeks of feb 14. Breakfast was fabulous with everything from boiled eggs to curry with rice. We were never disappointed. We stayed in Bhuri wing and it was good. Very clean. Our only critism was drink prices at the hotel. You can spend quite a bit in two weeks.a fifteen minute walk uphill leads u to a much busier area where drink prices are more competitive.overall a great holiday and I would definitely recommend the hotel.

Stayed February 2014, traveled as a couple
Helpful?
Thank Shan0404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this review, March 1, 2014
Dear Shan0404
I am delighted to read your positive comments of your recent stay with us.
Regarding your one area of concern about our drink prices, as we do offer fair prices during the day time, adapted to the prices sold at the beach, and we offer a wide variety of soft drinks and soda, beers and spirits.
Thank you very much for recommending our hotel and we also hope to welcome you soon back to The Shores of Serenity for another great stay!!
Sincerely yours
Customer Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Katathani Phuket Beach Resort

Property: Katathani Phuket Beach Resort
Address: 14 Kata Noi Rd., Kata Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Kata Beach
#3 Top resorts Hotel in Kata Beach
#4 On the Beach Hotel in Kata Beach
#7 Spa Hotel in Kata Beach
#8 Family Hotel in Kata Beach
#8 Luxury Hotel in Kata Beach
#10 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Katathani Phuket Beach Resort 5*
Number of rooms: 479
Official Description (provided by the hotel):
Resting along 850 meters of unspoiled white sandy beach, embraced by lush green hills and sparkling blue ocean, Katathani Phuket Beach Resort recalls a tropical dream. Warm sands, the soft rhythm of lapping waves, and gently swaying coconut palms relax your senses—while our six swimming pools, six restaurants, and full-service spa delight them. ... more   less 
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Also Known As:
Katathani Phuket Beach Hotel Kata Beach
Katathani Phuket Beach Kata
Katathani Beach Resort
Katathani Phuket Beach Resort Kata Beach

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