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“Great location but a little dated”

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Katathani Phuket Beach Resort
Ranked #8 of 56 Hotels in Kata Beach
Certificate of Excellence
Reviewed December 18, 2013

This hotel is in a great location and the staff are very friendly and attentive. On the negative side the rooms are a little dated and our shower was not as clean as it should be. The food in the main buffet dining room is average. This is a well run resort but a three star at best and not a five star as advertised.

Stayed: December 2013, traveled as a couple
2  Thank KingfisherWC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this reviewResponded December 18, 2013

Dear Clive B
Thank you for your review on Trip Advisor.
I am glad you liked our wonderful location, and I appreciate your compliments towards our staff.
However I regret that you didn’t like the style of our room, and I do truly apologize that you experienced a not perfectly clean room. Our Executive of Housekeeping has already been informed about this matter, and we will make sure that a similar issue will not occur again, as this is certainly not our standard.
I do apologize for this inconvenience caused to you.
I hope you will give us another chance to serve you in the near future.

Sincerely yours
Customer Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed December 15, 2013

We stayed at Katathani for 9 days for our wedding in Dec 2013 (along with our family and friends). Our friends spent their honeymoon there before and have recommended this place to us and I must admit we were not disappointed! Everything was simply perfect: flowers, food, open bar options, centerpiece decorations etc. I would highly recommend this place for a wedding to any couple!

Pros: access to its own beach, multiple restaurants and pools, food at the wedding venue, open bar/ beverage options

Cons: WiFi

  • Stayed: December 2013, traveled as a couple
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4  Thank Cherrie_au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this reviewResponded December 18, 2013

Dear Cherry_au
First of all congratulations to your wedding!!
Thank you for your kind review on Tripadvisor. I am very happy that your wedding here was fantastic; indeed we have a great wedding team, and wonderful location! Thank you also for recommending our hotel to other couples!
We are looking forward to welcome you back to “the Shores of Serenity “in the near future!
Sincerely yours
Customer Relations Manager

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Reviewed December 13, 2013

I would choose Katathani again the next time I come to Phuket! Felt like a VIP the moment we step into this resort.

- To & fro Airport: 45mins-1hr.
- Room stayed: Royal Thani Suite (we were upgraded to this premium suite.. lucky us). V big room and directly facing the beach with full length glass window/wall facing the beach. Perfect!
- Service: Polite and professional staff at the reception. Service during breakfast was very prompt too.
- Beach: Need to pay for Beach lounge chair located at the beach while those inside Katathani garden are free. Beach is awesome. Definitely recommended. Look elsewhere if you are seeking those thrilling sea sports activities. If you just wanna enjoy the sand, sea and sun, this is it.
- Food:
1) Great variety of choices for breakfast.
2) Tried Pirate's Night menu @ fisherman's wharf. Okay menu but nice ambiance.
3) Also tried a Mediterranean night @ Chom Talay. Buffet spread is not that great. The theme changes every night.
4) Looking for something cheaper? No worries, there are around 3-4 eating place outside the hotel which are relatively affordable at around USD 5 per dish.
- Spa/Massage:
1)Tried Spa in Tew Son Spa twice. Professional services and really enjoyed the privacy of doing massage in a couple room. Price is slightly steep.
2) Did a garden massage too. Listening to sound of the waves while enjoying a massage in the open garden. Great!
3) Several massage shops outside the resort offer the same service at around 300-400 THB.
- Location: Convenient shop is just outside the resort. Patong is 30mins away. Free hotel bus to Patong departs at 2030H, back at 2300H.
- Advice:
1. Bring universal travel adapter.

Room Tip: - Room which has good view of beach are Junior Suite Ocean front, Grand Suite and Royal Thani Suite.
See more room tips
  • Stayed: December 2013, traveled as a couple
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6  Thank Johnstanno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this reviewResponded December 18, 2013

Dear Johnstanno
Thank you very much for your review on Trip Advisor. I am very happy to read that you had a wonderful overall stay with us, and fully enjoyed our facilities.

Please let me clarify for our TA readers that the shuttle bus that we provide daily to Phuket town and to Patong is not free of charge. We charge a small fee for this return transfer. The price of the shuttle bus is also subject to change. Please be also informed that we do provide a universal adapter up on request.
We all hope to welcome you back to Katathani in the near future!

Sincerely yours
Customer Relations Manager

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Reviewed December 8, 2013

The resort is located right on the beach and provides a number of pools to enjoy. The highlight was the great beach with pristine water. Although the resort has a number of restaurants near the ocean, the food was average. My wife and I were very disappointed with the service we received by the resort staff. They had a negative attitude when asked about anything that did not have to do with the resort. They also charged for WIFI in your room and the internet reception was poor near the pool. We stayed in the Bhuri wing which was nothing special. Overall, we were disappointed with our stay, but enjoyed the view.

  • Stayed: December 2013, traveled as a couple
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4  Thank Bluedevil07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this reviewResponded December 19, 2013

Dear Bluedevil07
Thank you for your review on Trip Advisor.
I am sorry to hear that your stay here at Katathani didn’t meet your expectations.
There are 6 different restaurants at Katathani that offer several types of cuisine; Thai , international, Italian, and seafood. This allows us to satisfy the different preferences of most of our guests. I am sorry that our food didn’t meet your expectations.
We’re sorry that you received service that preempted you to write this complaint, and we regret any inconvenience or frustration that it has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint, and we will do our best to improve the service of our employees.
Please be assured that we’ve taken corrective measures to prevent such occurrences in the future.
Thank you again for your feedback, and I am glad that you enjoyed the magnificent view of Kata noi!

Sincerely yours
Customer Relations Manager

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Reviewed December 7, 2013

Overall, we found this a bit too sedate (dull) for us (not that we were looking for a wild time, either). Limited choices for food or entertainment in the immediate (walkable) area, although the breakfast buffet was nice.

Our first room in the Bhuri wing was disappointing, and the ocean views were a little distant and obscured by palm trees. After several problems with our room, management very kindly upgraded us to the Thani wing (thank you very much to the helpful staff), which was indeed a beautiful large, comfortable room with a very good view.

(There is a 3rd, older, cheaper wing further away, and you need to cross a small access road to get to/from the beach and main pools from there).

The staff were very friendly and the resort was well maintained. But apart from the great room (Junior suite) in the Thani wing, overall this did not live up to our expectations and we would not stay again or recommend it.

  • Stayed: April 2013, traveled as a couple
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3  Thank tobyis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2013

We stayed one week at Katathani with our little one (20 months) and we fully enjoyed our stay. Our kid loved the Andaman pool, which is a great pool to learn swimming, they also provide many toys for free. Almost all rooms at the newer Thani Wing were we stayed have seaview, so this was great as well. We requested a top level room and there was no noise from street. Service was also very good, prompt and friendly, we complained about mattress and within 30 minutes they replaced them!

The only thing keeping me from giving this 5 points are the Dinner options, which we found average but at high cost and the architecture, which is one massive three level building. The breakfast was very good though with tons of options and speedy service, and the many palms they planted make you feel at home. For Dinner we went out mostly.

Note - they have two providers they work with for elefant trekking:, Siam Safari, a very good one according to tripadvisor ratings, and Amazingbukit, with some less stellar tripadvisor ratings. I suggest you consult information on you operator prior to booking the elefant trekking, to avoid any surprises.

Room Tip: Thani Wing has much larger pool areas and you do not need to cross street when going to beach (unlik...
See more room tips
  • Stayed: December 2013, traveled with family
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3  Thank MarcSwiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this reviewResponded December 28, 2013

Dear MarcSwiss
Thank you for your review on Tripadvisor.
I am very happy to read that you and your family fully enjoyed your stay with us.
Thank you for your kind compliments towards our service and facilities.
However I am sorry that our restaurants didn’t meet your expectations.
I hope you will visit us again in the near future.
Sincerely yours
Customer Relations Manager

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Reviewed December 5, 2013

We really enjoyed our stay at the katathani. The hotel is so well kept and the beach is beautiful. I would definitely recommend staying in the Thani wing over the Bhuri wing. Rooms are much nicer and outlook is much better. All the staff were friendly and helpful. We had a junior suite in the Thani wing. It was just perfect as we have two small children. The room was spacious, well set out and well appointed. It was nice and light and airy. The pools are amazing. The kids loved the slide and we loved the Coconut bar at Sunset. The resort is massive so be prepared to walk. Kids club is situated in the Bhuri wing so it is a fair hike from the Thani wing. The food was cheap and all nice. There are heaps of different restaurants to eat at. We didn't get to sample any as it was a bit hard to take the kids out as they were exhausted by six pm. My husbands sister got married while we were there. The weddings they do are fabulous. The setting is amazing, the food is fabulous and they have a good selection of beverages including white wine. It is approx a $15 ride each way to patong.

Room Tip: Go the Thani wing. More expensive of course but worth the extra cash.
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  • Stayed: November 2013, traveled with family
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3  Thank Emwhal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katathani1, Guest Relations Manager at Katathani Phuket Beach Resort, responded to this reviewResponded December 28, 2013

Dear Emwhal
Thank you very much for your kind review on TA.
Your compliments towards our staff and facilities are very much appreciated.
I am very happy to read that you and your family really enjoyed your stay with us.
Congratulations to your husband’s sister wedding! Indeed our weddings here are very romantic and well organized.
I hope you and your family will come to visit us again in the near future!
Sincerely yours
Customer Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Katathani Phuket Beach Resort

Address: 14 Kata Noi Rd., Kata Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Kata Beach
#2 Top resorts Hotel in Kata Beach
#4 On the Beach Hotel in Kata Beach
#6 Spa Hotel in Kata Beach
#7 Luxury Hotel in Kata Beach
#8 Family Hotel in Kata Beach
#10 Romantic Hotel in Kata Beach
Price Range: $139 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Katathani Phuket Beach Resort 5*
Number of rooms: 479
Official Description (provided by the hotel):
Resting along 850 meters of unspoiled white sandy beach, embraced by lush green hills and sparkling blue ocean, Katathani Phuket Beach Resort recalls a tropical dream. Warm sands, the soft rhythm of lapping waves, and gently swaying coconut palms relax your senses—while our six swimming pools, six restaurants, and full-service spa delight them. ... more   less 
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Also Known As:
Katathani Phuket Beach Hotel Kata Beach
Katathani Phuket Beach Kata
Katathani Beach Resort
Katathani Phuket Beach Resort Kata Beach

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