There is the most unfriendly place that I have ever stayed. The room was ok, just ok. The pool was disgusting... worst than public pool... sand on the bottom, dark and dirty water. UNFRIENDLY STAFF!!! The housekeeper got in the room when was DO NOT DISTURB on the door. I went to front desk to complain and there the front desk staff argued with me. She said that I was lying. When I tried to upgrade my booking because I booked online. So... I moved early to another hotel. The new hotel was nice, clean and friendly.
- Official Description (provided by the hotel):
- If you are looking for comfortable accommodation in an impressively beautiful province like Phuket, the Tropical Serene Resort is the perfect choice.Ideally located in the area adjacent to idyllic Kata Beach, the resort is in a distinctive setting in the heart of popular tourist venues and beautiful beaches.From the moment you step into our resort, you will receive a warm and friendly welcome from our hospitable staff. Elegantly designed for a superb vacation with your family members amid the natural beauty, the resort offers a wide array of facilities that will make your stay relaxing as much as possible. During the day you can relax in our two outdoor swimming pools and let the water soothe and refresh you.Whatever your purpose of visit is, the Tropical Serene Resort will definitely be the excellent alternative for your next vacation. ... more less
- Reservation Options:
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- Also Known As:
- Serene Hotel Kata Beach
- Serene Resort Kata
- Chanalai Flora Resort Phuket/Kata Beach