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“Amazing Pool”

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Kata Palm Resort & Spa
Ranked #23 of 56 Hotels in Kata Beach
Sydney Australia
Level Contributor
106 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Amazing Pool”
Reviewed August 21, 2014

My husband and I stayed here for a week and thought it was perfect for a long stay as it was like a home away from home. The room, deluxe pool view was huge and really comfortable. The rain shower was just wonderful. We didn't use the bathtub in our room although it looked impressive the shower was so good.
The staff were all very friendly and helpful and the breakfast was really good also. The pool was one of the best I have ever swum in. It was also really pretty winding around hibiscus palms and under waterfalls and bridges. Quite a few of the rooms had direct pool access which would be wonderful with children but we were happy as our room on the 4th floor was very quiet and the balcony was a perfect place to sit and read overlooking the pool.

A standout of our stay was the Thai cooking class. The staff obviously enjoyed it as much as we did and the food we cooked but delicious and we got to eat it too!

We also had a massage at the Spa in the hotel but were not very impressed as they seemed very half hearted and disinterested. It was a complimentary massage with our package but felt that should not make a difference as we had massages outside of the hotel that were much better.
That is the only fault I could find with this resort as everyone and everything else was just perfect for a week's vacation.
This resort is in a very good location as it is just a couple of minutes walk to the village with lots of restaurants and shops and also only about a five minute walk to the beach.
We both loved it and will be back and would definitely recommend it as it was very comfortable.

Room Tip: High floors would be quieter as the rooms are centred around the magnificent pool.
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  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank AmandaOZ09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, September 7, 2014
Thank you very much for your feedback specially about our massage, we will check and improve it.

Hope to see you again next time.
Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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English first
Cape Town Central, South Africa
Level Contributor
143 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 21, 2014

The rooms were the pleasant surprise. Recently renovated they were the standout in an otherwise 3 star hotel. The pool was good. Breakfasts were not bad at all. The staff were super-friendly. The beach is 5 minutes walk away, but there are no more beach vendors or loungers - so take your own towel. The tour desk was really helpful and Mr. T and his team very accommodating. Not bad for a few nights' stay.

Room Tip: Deluxe rooms were much more spacious than the standard ones. Higher floor of you don't want peo...
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  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, September 7, 2014
Thank you so much for your feedback and hope to see you again next time.

Have a nice day!
Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phnom Penh, Phnum Penh, Cambodia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 19, 2014

We were there on my hubby birthday (16 June). I chose this resort myself after had read all good reviews on tripadvisor. Hopefully my hubby would love my wonderful treat on his special day. Yet, we were disappointed at the beginning. The front desk staff not very friendly and helpful. Unimpressive indeed.

The good thing is that she made us realised we shouldn't have high expectation here, and it worked!!! We enjoyed the rest of our stay. The spa therapist was wonderful, as well as the restaurant staff. We already mentioned that in guest satisfaction survey.

Anyway, we do not think we would return again.

Room Tip: Good resort for foreigners, no good for local
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  • Stayed June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank GB S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, September 7, 2014
Thank you very much for your feedback, we are glad to know that you finally had enjoyed your stay even it was not at 1st impression. It's good to let us know so we can add it in our training program.

Hope to see you again next time.
Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellevue, Washington
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 18, 2014

Was very pleased with this hotel!

The hotel is quite big, but the decor and feel of it was very cool. The rooms were spacious, with a balcony, and intricately decorated. The bathroom had a tub, which was very enjoyable! Though the weather was not good enough for us to enjoy it, the hotel had a very cool and fun looking pool area!

The breakfast was a large buffet, but pretty good! And the fitness center was great as well.

The wifi did not work well in the room, but there are a couple computers to use in the lobby area which was very handy!

The hotel is a short walk to the beach and surrounding shops and restaurants. I would recommend staying here.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Lizzy_67672014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, September 7, 2014
Thank you very much for your feedback, of course, our wifi is another issue that we need to improve.

Hope to see you again.
Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 14, 2014 via mobile

My family stayed here for 2 weeks, beautiful place, reasonably priced. The buffet breakfast was great and the restaurants were always lovely and the price was good. The mini bar was cheap an we never hesitated to have what we wanted for that reason. Pauline was fantastic an helped to organise a cake free of charge for my husbands birthday. The rooms and pools are fantastic. The staff were beautiful and especially loved my 5 year old little girl. I can strongly recommend this place, my family loved it and didn't want to leave. We hope to return next year and maybe sneak an extra week in. We also recommend to use the tour staff, we always used them to organise our transport and organise tour, the four Island Phi Phi island tour was fantastic. Thank you Kata Palm for an amazing holiday :)

Stayed August 2014
Helpful?
2 Thank Bianca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, August 17, 2014
Your comments are very appreciated, many thanks for sharing it here. When you have planned to visit us next time, please feel free to let us know.

Have a nice day!

Best regards,
Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seaford, Aust
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 14, 2014

We stayed here at the start of Aug 2014, and what a wonderful holiday it was!
We stayed in a grand deluxe room as we were travelling with our 16 month old daughter. The room had a master bedroom, sitting/lounge area and large bathroom, also a outdoor bathroom with shower, bath and toilet! Yes the room could have done with a bit of the update, but for the price, the room was very comfortable, bed was great! Two large flat screen tvs, fridge, microwave and enough space for our little girl to run around in.
The breakfast each morning was yum , great selection of eastern and western. Bacon and eggs cooked to order.
The pools were just fantastic!!!A large pool runs through a large part of the resort, plus there is a lagoon pool and also a kiddie pool. also 2 swim up bars. There is also a kiddie play room (that could do with a few new toys) and a great outdoor play area with small slide and sandpit area.
We found the staff to be very helpful (not all speak English, but hey, i don't speak Thai! lol), but we were always able to be understood. The tour staff are great, and dont charge anymore than the people on the street.
We had a great stay here and would not hesitate in recommending it to others.

  • Stayed August 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Breffa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, August 17, 2014
It's really nice to hear that you and your family had a great time here and plan to visit our hotel again. So please feel free to let us know or contact us.

Have a nice day!

Best regards,
Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed August 9, 2014

Stayed here for 10 nights in July 2014. 3000 THB deposit to be paid upon check in.

Room very nice. Large and clean. Large bed, day bed, TV, Tea & coffee, mini bar, fridge, safe, hairdryer. If you want bedding for the day bed then you have to pay extra per night as they classed it as an extra bed however we had paid extra for a room with this bed in and think bedding should have been included. Also beds are so hard - I didnt get a full nights sleep and by the morning ached all over. We did ask reception for a mattress topper but never received one.

The bathroom is amazing - hugh shower and hugh stone tub with waterfall taps.

You get 2 bottles of water free each day.

Air-con not the best - took ages to get the room cold.

Pools are great. There are 4 pools in total. 2 x kids pool, 1 x large pool and a wrap around/stream pool. There are two swim up bars.

Wi fi is free and accessable all over the hotel you just need to get access codes from reception.

Breakfast is very good - Tea, Coffee, juice, egg bar, bacon, pancakes, toast, jams, danish pastry, asian food, cereal, fruit.

Lunch restaurant is by the pool and very convenient. Great food and resonable prices.

Dinner - the hotel has a buffet twice a week - 400thb adult and 200thb child. Wouldnt recommend the buffet as food not the best, not that much variety and over priced but they also have thai dancers who are very good. Probably better to get a drink at the bar and watch the dancing then go onto another restaurant after.

Location of hotel is great - 10 mins to the beach. In middle of the strip. Go out of hotel and turn left to the beach, shops and restaurants. Also go out the hotel and turn right for lots more bars, restaurants and shops and a starbucks.

Lobby is very pretty all lite up of a night time.

Staff in the hotel are very nice and friendly.

Also to the right of the hotel is Dino Park - brilliant crazy golf course set in a jungle setting with dinasours and a volcano - great for all ages.

Can get tuk tuks right outside of hotel - Everywhere we went it was 200thb.

All in all its a lovely hotel but the beds are very uncomfortable and at the end of the holiday even though we were sad to leave Phuket we couldnt wait to sleep in a comfortable bed.

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Johjoanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, August 10, 2014
Thank you very much for your feedback, your comments are very value for us for improving.
Actually, we can provide a topper to make softer bed, we will trace it out why your request wasn't responded as well as the air-con.

Best regards,
Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kata Palm Resort & Spa

Property: Kata Palm Resort & Spa
Address: 60 Kata Rd | Tambon Karon, Kata Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#12 Spa Hotel in Kata Beach
#17 Family Hotel in Kata Beach
#19 Luxury Hotel in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kata Palm Resort & Spa 4*
Number of rooms: 184
Official Description (provided by the hotel):
Kata Palm Resort & Spa is your perfect choice of your great and memorable holiday - provides high quality rooms, facilities, services, great and easy access to the beach with a short walking distance – 5 minutes, or get free shuttle service to the beach where we provide free sunbed & umbrella, close to shopping center, restaurant and bars. Our resort features 184 guest rooms, 2 large free-form swimming pools with swim-up bars, 3 restaurants and facilities. ... more   less 
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Also Known As:
Kata Palm Resort And Spa
Kata Palm Hotel Kata Beach
Kata Palm Resort & Spa Phuket/Kata Beach

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