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“Lovely, modern”
Review of The Palmery Resort

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The Palmery Resort
Ranked #36 of 56 Hotels in Kata Beach
Certificate of Excellence
Reviewed June 2, 2013

This relaxing hotel is quiet, new, clean, and in a great location. Surrounded by several restaurants, little bars and massage parlours, this area isn't quite as touristy as the rest of Phuket. Its Just a brief but lovely walk to the beaches and the people in the area are kind and helpful.

Room Tip: All the rooms are nice but I think a pool side room would be worth the extra money.
  • Stayed: May 2013, traveled as a couple
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1  Thank Laurels88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 30, 2013

Next best thing to having your own pool, really enjoyed that! location is great, rooms are ok and well equipped. Free shuttle bus to the beach & back every two hours .
Vague breakfast very far from everything.

  • Stayed: May 2013, traveled with friends
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Thank LuyHaqiem_2909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2013

We have stayed here for the past 5 nights and about to check out. We originally booked a Poolside room and on check-in we were offered a free upgrade to a Pool Villa. the villa was spacious and lovely. the resort itself was apparently busy with guests but we hardly saw anyone, only at breakfast time. I thought the breakfast was good with a good selection.
Make sure you chat to Sam at the poolside bar, he works 6 days a week & was friendly. He also speaks 3 languages, Thai, German & English. All of the staff were friendly in fact.
We walked to town every day and it isn't far at all. The nearby restaurant called The Kitchen had good friendly service and yummy food.
We would definitely stay here again.
Also, we went to the Siam Niramit show and would highly recommend it.

  • Stayed: May 2013, traveled as a couple
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1  Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2013

Nice modern hotel with numerous pools at excellent value (April 2013,) rooms very modern and up to date which is sometimes hard to find in Thailand. Food in restaurant was good, location was quiet. Only real negative is the 10-15 min walk down to the beach/main Kata area however if you have a scooter then no problem. Would recommend.

Room Tip: pool access room for a treat!
  • Stayed: April 2013, traveled solo
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1  Thank jon c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

We didn't book this hotel but had seen review on it prior to our stay in Phuket. We went there from the airport and they had pool access room for 2000bhat plus 1000 bhat for an extra person charge. We initially paid but within minutes we decided we wanted to stay at kata time that was next door for 700 baht per night. Unfortunately, palmery wouldn't refund us even though the transaction took place within minutes. Front desk male staff was very rude about it but the manager informed us that she could refund us 50% which we thought was ridiculous. She then told us to look at the room and then we did.. Everything changed at that point. Room was great and pool access sold us!

We negotiated a second night stay out of convenience for 2600 bhat.

Service was okay. Wifi was awesome. Location was great. About 10 mins walk to the beach. Breakfast was basic but good. If you do stay here, you must eat at red chair restaurant. Best Thai tea, best service and best Thai food. Most things on the menu was less than 70 bhat!

Overall, we had a rough start to our stay at palmery on kata beach but overall enjoyed it.

  • Stayed: May 2013
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Thank vipjetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

Positives first.
1. Great looking buildings and rooms. Pool on the doorstep (ours was private, not all are)
2. Breakfast was better than every other I have had in Thailand (never ready at stated time, so early starts can leave you hungry)
3. Staff are plentiful and smile (seem to be incapable of helping if not in job description) I.e when I asked for help with buying bus tickets I was told that any hotel could do it.... Surely this as an upmarket place would assist?
4. Cool looking bars around the grounds near pools

negatives
1. WiFi is really bad. 1/2 day to connect. Then all speeds are shocking. Worst I have (all over the grounds not just our apartment) experienced in all south east Asia. Not good enough given the price.
2. Restaurant is poor. Don't bother when there are so many great places nearby.
3. Location is poor if you don't have transport. If you do it is perfect (away from beach, close enough to get involved)
4. Staff are poor at English. Only seem to do job description, rather than assist (possibly a Thai trait).
5. Not all lights work in our apartment. Towel rack falling off. This could be cos recently built.
6. basically not value for money, until it is run as a place to satisfy customers. Then it will be great

  • Stayed: April 2013
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Thank imitate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

We stayed at The Palmery for 4 nights at the beginning of travelling Thailand and we had a very enjoyable stay. The lady who checked us in was very helpful and since the hotel was busy on our first night we had a free upgrade to a Pool Access Room which was perfect for our needs. The room was spacious, clean and well presented, so much so that we decided to pay the extra 500b per night to keep it.

The staff at breakfast aren't great, they were all extremely polite but I had to ask multiple times for more items to be brought out for the buffet, they didn't seem overly enthusiastic about restocking!

When we tried to upgrade to the pool access room the first person we asked said we couldn't but after talking to the same woman who checked us in this was possible.

When we visited (April 2013) the spa and fitness centre have not yet been completed.

Although the resort has some problems, I would put this down to being new and hopefully they will be sorted out. At the price we paid, about 1500b a night it was excellent value for money.

Room Tip: We were upgraded to a pool access room and it was so nice we decided to pay the extra 500b (£12) to...
  • Stayed: April 2013, traveled as a couple
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Thank Priceyy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palmery Resort

Address: 82/20 Khoktanod Rd, Kata Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#14 Top resorts Hotel in Kata Beach
#28 Luxury Hotel in Kata Beach
Price Range: $32 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palmery Resort 4*
Number of rooms: 65
Official Description (provided by the hotel):
If what you’re looking for is a conveniently located resort in Phuket, look no further than The Palmery Resort and Spa. This unique resort is located in the embrace of scenic Kata mountain with only a short distance from the famous Kata beach. From here, you can easily access to all that the lively city has to offer. This modern resort is in the vicinity of popular city attractions such as Phuket Surf and Kata View Point.Uniquely designed resort enables you to relish the beautiful vistas of nature and offers you superior services and a excellent variety of amenities. The Palmery Resort and Spa is committed to ensuring that your stay is as comfortable as possible. As soon as you enter the room, you will find yourself relax in harmony and peaceful atmosphere. You will enjoy the view of vivid green garden and swimming pool that you can access directly right from your balcony.When you are looking for comfortable and convenient accommodations in Phuket, make The Palmery Resort and Spa your home away from home. ... more   less 
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Also Known As:
The Palmery Resort Phuket/Kata Beach

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