We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,039)
Filter reviews
2,039 results
Traveler rating
1,043
631
210
79
76
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,043
631
210
79
76
Show reviews that mention
All reviews sea view half board pool bar thai cooking class local market special thanks kids club great resort taxi service recommend this resort breakfast buffet is restaurants and shops egg station phi phi welcome drink big buddha tuk tuk
Selected filters
Filter
Updating list...
1,268 - 1,273 of 2,039 reviews
Reviewed October 4, 2011

This hotel is away from Patong Beach. 54 steps before you get to the lift and then if your room is above the 4 th floor more steps. So if you are old or not able to climb up and it is up very steep don't book here. Very quiet in this area a few cafe's not much shopping. Beaches are beautiful. Good for relaxing but not if you love Patong Beach.

Room tip: ask for beach view but they all look good
Date of stay: September 2011
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JOANNEM65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Manager at Chanalai Garden Resort, Kata Beach, Phuket, responded to this reviewResponded October 7, 2011

Thank you very much for staying with us. We wish to welcome you back

Jimmy R/CRM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2011

Tropical garden resort

Great stay on Puket Island

This hotel is located at the south end of Kata Beach. The location is great because is
just a street cross away from a good served beach, with restaurants and hotels, but not
too crowded.
Water is hot and clear, just mind the tide, which can make disappear a big peace of
beach in a couple of hours.

We had a sea sight room, big and with a large balcony. It wasn’t really easy to reach,
but we kept in shape going up and down hundreds of steps. Of course there were
elevators to take, but it was faster on foot. The room was clean enough, and towels
were changed on a day basis. When we arrived windows had some fingerprints and
some lips and nose marks on it, but – when I noticed it – they came straight to clean it.

Rooms are quiet and beds are large comfortable. There was also a television with
satellite but I can’t remember which channels we looked. There was something on
English, but I have no idea if it was the BBC or an US channel.

I loved breakfast. It is the most important meal for me and I really enjoyed it. There is
a fresh fruits variety, cereals, eggs, pancakes (with maple juice), bread and croissants,
meat and cheeses,… coffee and teas were excellent, and it is all served on a wooden
terrace in front of the sea.

There is internet and you can ask the receptionists to print something for you (I asked
to print the boarding card) if you give them a memory stick. The staff is very friendly
and helpful.

50 m. from the hotel you find a rent a scooter, which is, in my opinion, the best option
to visit the island. In the evening you can also go on the north of Kata (like a 2/3 km
from the hotel) and enjoy a little bit more of nightlife.

I think I’ll stay again at the Tropical Garden Resort if I’m going back to Puket one
day.

Date of stay: November 2010
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tabata79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Manager at Chanalai Garden Resort, Kata Beach, Phuket, responded to this reviewResponded October 1, 2011

How delighted we are to learn that you have wonderful stay with us. We all do appreciate your comments. Thank you for staying with us and wish to have a chance to have you back if the chance may arise.

Jimmy/ CRM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2011

Met up with the parents here as a break to my backpacking around S.E Asia. Rooms very nice, nice pools & great breakfast. The hotel staff were friendly & assisted us in booking our ferry to Kho Phi Phi to continue our trip south to Singapore.

Kata is a touristy area & caters for a tourist holiday. Have a night out in Patong - it's an eyeopener!

Date of stay: April 2011
  • Trip type: Traveled with family
    • Value
    • Location
    • Rooms
    • Service
1  Thank SquirtRedcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Manager at Chanalai Garden Resort, Kata Beach, Phuket, responded to this reviewResponded September 25, 2011

Thank you very much for your review. We do appreciate your comments. We promise to keep on the good service for the futher better serve.

We wish you will be back to stay with us very soon

Jimmy /CRM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2011

The room quite large, clean and most important is the view from our room facing straight to Kata beach and the swimning pool. We also serve with various breakfast menu.

Room tip: Choose room facing to yhe pool..
Date of stay: July 2011
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
1  Thank JamesLesmana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Manager at Chanalai Garden Resort, Kata Beach, Phuket, responded to this reviewResponded September 25, 2011

How delighted we are to learn that you had a nice stay with us. We all are very grateful to your support us and wish to have you stay with us again.

Jimmy/CRM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2011

We had booked a seaview deluxe room. When we arrived we got a room over the familes pool where the kids play all day.Loudly. We could only see a bit of the water and the room was not deluxe. We asked to be moved which they did the next day to a room higher up the hill. We did have a nice view of the water but the room was small and did not seem to have been updated since the 1960s. Old style large box TV no flat screen. It didnt work sometimes so we had to call maintenance. In room safe did not work some time so we had to call maintenance. According to the hotel any room where you can see any glimpse of water is called deluxe seaview. Not very good.If you have any mobility problems do not even think of staying here way to many stairs which you cannot avoid. 2 pools one very noisy with kids and families and one for adults with no shallow area. It had a total of 14 loungers that were usable and a pile of broken ones at one end of the pool.Pool swimup bar but never staffed so if you want a drink it is about a 5min walk to the other pool.bar. Hotel is in serious need of maintenance, the 2 wood loungers on our balcony had no cushions and no finish on them . They were down to bare wood as the finish had weathered off. Breakfast has very limited selection and is supposed to be ready at 6:30 which if you are taking an excurtion that picks you up at 7:00 would be OK. But it is not ready on time which means you will not get much in the way of breakfast if you have to leave before 7:00.The entire hotel needs a pressure wash as the wall, floors, railings and stairs were dirty. Hotel is about 300 meters from the beach via a few alleys.The hotel caters to Russian with signs and menus in Russian. They claim all of the available longers at the family pool by 7:00 am.They leave thier towels on the loungers all day and the staff does nothing.

Room tip: If you must stay here get a roon as high up the hill as possible.
Date of stay: March 2011
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank coldy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Manager at Chanalai Garden Resort, Kata Beach, Phuket, responded to this reviewResponded September 25, 2011

After hearing this comment from you, we do not hesitate to brainstorm to sort the problems out. Please note that this kind comment has already been notified to the management. We are grateful to your review.Please accept our sincere thanks for this.

CRM/CRM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews