- Pretty good view from the pool area,
- Free shuttle bus to Kata and the beach (schedule and mud map of route provided),
- 2 free bottles of water every day,
- Beautiful lobby area always had a few people sitting around relaxing, using the free wifi (you had to pay if you wanted in your rooms).
- Pretty sure wide lens was used to take the photos available of this resort, because the pool is not that big. The very small upper pool with the bar was consistently monopolised by overweight men in speedos, which is not appealing to have a relaxing time!
- Had to pay for accommodation up front, upon check in.
- Porter took our bags to our room and then just turned on the TV and started to flick through channels (without talking to us). We're assuming that was to show us that the TV worked???
- Hotel service book (usually should consist of local services like restaurants etc) just had an outdated menu of their restaurant and an alphabetical list of the hotel services (which made it difficult to find information because they're not all named logically!)
- "King sized bed" was 2 very poor quality (rock hard) single bed mattresses pushed together;
- Room was designed with a day bed cut out with block out curtains, but these curtains didn't cover the corner, so I had sun glaring into my face in the morning. Had to use my hair clips to cover up the gap.
- Tiny verandah overlooking some cleared land for construction.
- Basic amenities provided, some were available for purchase that a lot of hotels would offer as complimentary.
- Daily room cleaning apparently doesn't include clearing takeaway food containers that we couldn't fit in the bin!
- Restaurant service was ok, but they severely undercooked the potato in a massaman curry! (We figured Thai food would have been a no-brainer here!) That was challenging to communicate to the staff, because most of their English was too basic to understand that.
- Breakfast served in the outdoor restaurant had uncovered food teaming with flies/mosquitos - I quickly learned to eat only the hot food that was covered or freshly cooked fried eggs. No coffee machine - only perculated coffee available.
- "Fitness Centre" included one rusted old multifunction machine that was not bolted together properly - entire machine shook when my partner attempted to use it! (He is not one of those overweight men in speedos, so it was definitely not due to that).
- Unfortunate timing of a planned power outage at the exact time I needed to get ready for the wedding we were holidaying for...
- Staff temporarily misplaced my partner's suit he had "drycleaned". (We're guessing it was just pressed though, as the tailor's tag was still stapled to the pants when staff returned it).
- One of the maintenance cupboards in the hallway had a door that wouldn't close properly, so it would open and slam shut several times in the night with the wind. Hence, in combination with the terrible bed, we didn't have a good night's sleep for the 4 nights we were there.
- Had to checkout at 7am, but as the hotel advertised that breakfast would be served from 6:30am, we figured there wouldn't be any issues. Most of the food wasn't ready at 6:45am, toaster wasn't warmed up and the "chef" at the egg station didn't have any eggs...
- Upon checkout, we had to keep the airport transfer driver waiting because they insisted on checking our room before we left, even though we had paid for it. Most reasonable hotels would inform you that they will check it and let you know if there were any extra charges.
TIP: There was no tour of the hotel, nor even a map of the facility. We discovered the shortcut footpath down the hill to Kata after reading a review on here (from around 13 Dec 13). Reviewer was absolutely correct - don't use this path if you have any sort of mobility issues. The stairs are very steep and uneven, and then the slope is very steep and with loose rocks. It's ok if you're relatively fit and healthy but proceed with caution!! I wouldn't recommend using it at night though - could be quite dangerous. Path is accessed from the hill side of the pool.
Getting around town: Some taxi drivers insisted that this resort was in Kata Noi and would try to charge us the higher price. The hotel is in Kata beach, not Kata Noi. Otherwise it's generally a fixed price for taxis: 200B to Kata Noi, 500B to Patong (or 400B if you can negotiate). Don't feel you have to tip the taxi drivers though - they're getting enough of a profit from what they're charging!!
If you're looking for a budget hotel with a pool, and you're not looking for luxury, then this place is probably fine for you. From the photos and the description (particularly being called a "resort"), we expected a lot more.
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- Also Known As:
- Andaman Cannacia Hotel Kata Beach
- Andaman Cannacia Kata
- Andaman Cannacia Resort Phuket/Kata Beach