We recently stayed for a 14 night trip. the hotel looks as pretty much described on the web, although there are areas which definately need a little TLC.
Reception staff were very friendly and always someone to help translate with the english..we had to move rooms as unfortunately on the 1st floor deluxe, it felt like we was in a dungeon as was facing a huge wall which meant no natural light was received in the room, a little dissapointing since it was our anniversary and this was requested when booking..we did manage to move room with little problem and although no sea view was much better than initial room given..Rooms are large and huge beds, which are nice.
Nice quiet location and wonderful views from hotel over the ocean and mountains (the hill is a steep walk but managable if you are fit and healthy...shuttle services are provided
The service around the pool is pretty awful and there is none, this could be improved very easily and would appreciated by the guests!
You are charged for WIFI and this is very expensive and very slow...I think this should be free since all the bars and restaurants are free to use.
Breakfast not great and fresh fruit selection could be improved
Not enough sunbeds so therefore maybe they should place some hammocks or mats around the grass area...people put their towels on their sunbeds and then go for breakfast...so be warned to do the same if you want one!
We tried the buffet thai night and was not impressed with the food...although a good selection, most of this was cold from the hot plates and at a cost of £15 not good value..
We ate in the restaurant once and the food was much better here and a good selection. although still cheaper to eat out and so many nice places to try in Kata.
The negatives did not spoil our holiday and i think they could easily make some changes for these little improvements...as is I sadly would not return to this hotel..This is good value, but feel there are probably hotels for the same value a little better...
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- Also Known As:
- Andaman Cannacia Hotel Kata Beach
- Andaman Cannacia Kata
- Andaman Cannacia Resort Phuket/Kata Beach