We stayed here for just one night. First of all, this place and the rooms do not look like the pictures. The rooms aren't luxurious at all and they smell very damp. Our linen had weird looking stains on them (like blood or something). We had a discount because of low season, so for us the price was ok but the prices on their website are NOT worth it. Also, it's not close to the beach at all, it says 300 meters in their description but this is not true because you have to walk all the way around Club Med wich is blocking the beach with a big wall.
First the people here seemed friendly, especially the woman. But in the morning when we wanted breakfast, problems started. Because I'm allergic to gluten and also a vegetarian, I usually have a vegetable omelet for breakfast so I have to ask for a adjustment because most times omelets are with bacon/sausages and toast. I've never had a problem with this anywhere in Thailand, and usually I get a substitution and people are very friendly and helpful about it. In this place they wanted to let me pay 120 baht for just a PLAIN omelette (normally that's the price with bacon). I asked why I had to pay for bacon when I don't eat it because I'm a vegetarian, but they didn't want to do anything for me. I asked for the manager because the waiter didn't understand English very well, first he didn't want to come and when I did, he basicly told us to leave in a very agitated way. I've never been treated like this in Thailand anywhere, normally people are very friendly here and they usually offer me an omelet with tomatoes or something and when the omelet is part of a set, I don't have to pay the full price. Both me and my boyfriend didn't understand why we were treated like that while all I did was asking a question. I was very shocked about this.
- Official Description (provided by the hotel):
- Nestled in the heart of Kata, Baannueng at Kata (The Kata Orient House)is an ideal spot from which to discover Phuket. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Kata View Point, Kata Beach, Phuket Surf.The facilities and services provided by Baannueng Group Hotel ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are concierge, car park, tours, room service, safety deposit boxes.The ambiance of Baannueng at Kata (The Kata Orient House Hotel) is reflected in every guestroom. non smoking rooms, internet access – wireless (complimentary), internet access – wireless, television LCD/plasma screen are just some of the facilities at your disposal. Throughout the day you can enjoy the relaxing atmosphere of the massage, outdoor pool, garden. Discover an engaging blend of professional service and a wide array of features at Baannueng at Kata (The Kata Orient House) ... more less
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- Also Known As:
- Baannueng@Kata (The Kata Orient House) Phuket/Kata Beach