Disappointing hotel- the website made the rooms look lovely but we were put in a scruffy old hotel accross the road (damp, and shared with lots of mosquitos). We had to ask to be moved back to what we'd paid for! They had the cheek to pretend that they were giving us an upgrade then, but it was really only what we'd paid for in the first place!
Many of the staff didn't have basic English, struggling to serve what we'd asked for (even simple orders like 'two Chang'- a repeat of what was on the table).
However, the pool area was lovely and the breakfast was adequate.
- Official Description (provided by the hotel):
- Nestled in the heart of Kata, Baannueng at Kata (The Kata Orient House)is an ideal spot from which to discover Phuket. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Kata View Point, Kata Beach, Phuket Surf.The facilities and services provided by Baannueng Group Hotel ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are concierge, car park, tours, room service, safety deposit boxes.The ambiance of Baannueng at Kata (The Kata Orient House Hotel) is reflected in every guestroom. non smoking rooms, internet access – wireless (complimentary), internet access – wireless, television LCD/plasma screen are just some of the facilities at your disposal. Throughout the day you can enjoy the relaxing atmosphere of the massage, outdoor pool, garden. Discover an engaging blend of professional service and a wide array of features at Baannueng at Kata (The Kata Orient House) ... more less
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- Also Known As:
- Baannueng@Kata (The Kata Orient House) Phuket/Kata Beach