Positive: There was a big room.
When we arrived we realized that half of the rooms looked to a 4 lanes road (this is the main road which connects Kata, Karon and Patong) so we asked for a "sea view" room because of the noise. The receptionist said that she could not give us a non-noisy room but "you can leave the hotel if you want". What? The worst welcome message I have ever heard. Generally the staff was a little bit rude. The food. There were exactly the same breakfast for every day. After 10 days it was really boring. Cleaning. The bathtub was not cleaned well, so we bought a sponge and cleaned it for us. You have to pay 25 baht/page to print out any document. It is not a big issue but in most of the hotels it is free. When we checked out and I would have liked to pay the receptionist said that there is a 3% extra charge for credit cards. Statement on booking.com for this hotel: "No credit card fees".
The room. It did not have balcony. Internet. It was unreliable. The router disconnected several times in the public areas and in the room as well (we bought room wifi).More
- Free Wifi
- Free Parking