This experience was actually one of the best we had on Phuket Island. We booked our reservation online before we arrived. The shuttle they offered was on time and picked us up at the JW Marriott. The elephants looked very well cared for with plenty to eat and they each got a bath after each ride. We could feed them for free (but a donation box was there). we took the 50 minute ride and were amazed at the how these gentle giants ambled through the forest up to the top of the hill for an amazing view of the beaches below. The mahout took lots of pictures of us and we each took a turn sitting on the elephant's neck in the mahout's spot while he walked on the ground. Loved this!
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