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“Above and Beyond”
5 of 5 bubbles Review of Villareal Heights

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Villareal Heights
Ranked #5 of 60 Kata Beach B&B and Inns
Certificate of Excellence
Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Above and Beyond”
Reviewed February 21, 2013

We stayed for two nights in Feb. 2013. Phil and Jo were awesome! When we first arrived, Jo offered to drive my wife and I around for a few minutes to show us the area and recommend restaurants, etc.
The room itself was very up-to-date - everything was clean, new, and nice.
I'm not much of a review writer. Although other places we stayed at on our trip were very nice, this is the only review I'll be leaving, and this is why: Upon leaving Phuket we went to Phi Phi for a couple of nights. Upon arrival, I realized I had left my passport in the safe in the room in Phuket. I emailed Phil and he replied right away. He even found the number for the hotel I was staying at on his own and called the front desk to speak to me. We arranged a way for me to get my passport the next day without me having to go back to Phuket. He was very diligent in making sure I got it and confirmed with me the next day that everything had gone smoothly. This is going above and beyond to me. They will do everything they can to make your stay as comfortable as possible. I highly recommend this hotel to anyone!!!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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Helpful?
3 Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
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English first
London
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 19, 2013

On first meeting Phil and Jo, you'll be struck by their willingness to help get you settled. Firstly we met Jo, who may be small in stature but don't be fooled. I’ve seen her sling a 16kg case over her shoulders and easily navigate 2 flights of stairs.

After a few minutes of introductions, we were heartily welcomed and instantly made to feel at home. In the reception area for Villareal Heights, no-one will fail to notice the Tripadvisor awards for service excellence.

Jo had already provided us with the Wi-Fi password the previous night - we arrived late evening. Incidentally the download speed ranges from sub 2 M/bits to 4.4 M/bits per sec - depending on load. You MAY be reminded to use the service with discretion - no downloading films and heavy-duty files.

So, after the preamble of the introductions and signing agreements, we were given a synopsis of what was ahead.

"Got your camera ?" says Jo, as we set off on a mini-tour of the area in Phil's car. Beaches Kata (about 600-700 metres long) and Karon about 3 km in length) are about a 15min walk from the hotel - 3 mins on a bike; local restaurants (Lucky Tom's in Taina road), Pad Thai shop (just a few metres left out of the entrance to VR), a local massage place - which will pick you up and drop you back to the hotel.

Further out, beyond Karon viewpoint, is 'Sabai corner restaurant'. Here, Phil treated us to a cooling drink.

The room we had was the Ocean view suite, which considering Villareal's position (set back from the very busy Patak road) - IS quiet. A microwave, fridge, crockery and storage cupboards and sofa (L-shaped) are at your disposal. The balcony with the ‘ocean view’ outlook, is a bit tight though.

A handy breakfast bar with two cushioned stools - for those times when you choose to eat in. A TV with stereo speakers. On one speaker are slots for CD/DVD of your choice, although if you ask - you'll have access to around "300 DVDs". There's also a USB slot if you have your personal collection for viewing on the big screen.

The bathroom has the usual, but the water pressure is less than I would have liked. Was the room cleaned daily?? Yes it was, by a trio of cleaners, but not as thoroughly as we had expected. Picky?? I don't think so. Its the sort of thing that needs mentioning - at these prices!!!

There is a 1.5m deep pool in the next building along towards the mountains, which guests from Villareal are allowed to use.

We needed a scooter and Phil was the right man for contacts - he'll get you a good deal. You'll be introduced to a local bike rental/travel place ('Ice Family tour' - north of Villareal) offering reasonable rates - the longer you require the scooter, the lower the rate. Never leave your passport, of course - a copy is sufficient!!

Overall our stay at Villareal Heights was comfortable, the 'dynamic duo' will see your needs are catered for and help with arranging your trips. They also offer an airport pick-up service.

The hotel's position allows easy access to shops and restaurants, so most things are practically on the doorstep. We didn't see anything we wanted at Karon night market which is a 5 minute bike ride away. The noisier - if thats what you want - (we didn't) Patong beach and Bangla road is roughly 20mins away - again on the bike.

If we were to re-visit Phuket.......

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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Helpful?
6 Thank veganise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 12, 2013

Phil & Jo were wonderful hosts. We did the custom trip of all the sites with Phil and as we were in Phuket for wedding Phil did a shuttle service to the Kata Beach which took him 2 trips. Room was spacious very clean.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Roz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Petersburg, Russia
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed February 11, 2013

Wonderful place for relaxing and enjoying of time every moment.
Five girls are living here 1 week and I should inform you that it's nice hotel for different trips. Good comfortable room, best service, friendly staff and owners of this hotel.
Thanks for all!! Hope to visit Cata Beach again :)
Liked this amazing island and nature.

  • Stayed February 2013, traveled with friends
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank liga_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Wight, United Kingdom
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed January 31, 2013

We are a mature couple who visited Kata Beach to attend a family wedding. Phil and Jo were so helpful. Phil showed us around when we arrived, recommended places to eat and organised a taxi tour for us. Villareal Heights is up a fairly steep slope so we had to take it easy walking back but it is away from the noise so was ideal for us. We thoroughly enjoyed our trip thanks to Phil and Jo. We booked a suite which was really spacious so we could spread out when we wanted to relax. The pool next door was an added bonus.

Room Tip: Book a suite if you can afford it, it is worth the extra money
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank JandT60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 25, 2013

Well we checked in to Phil's establishment out of desperation but boy are we glad we did.
We were literally chased out of our 2 previous accommodations by giant cockroaches after trying some budget places along the budget. Let me tell you it is not worth saving your money. Especially after staying here you realize Phil's room are still priced really well.

We only stayed one night but Phil treated us as if we were staying for many. Him and his staff were so accommodating and nice. Always there to help us with things and give advice on things in the area. It's only about a 7-10 min walk to the beach but it is worth it to stay someplace quiet, clean, and relaxing.

The rooms are comfortable and very clean. Not a single bug or mosquito to be found! The pool that they share with the hotel next door is wonderful.

I really wish we had stayed at this place the whole time we were in Kata.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
4 Thank bryan19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 24, 2013

We stayed at Villareal Heights for 4 nights in January 2013, and it was excellent.

Phil and Jo are the best. When we arrived we felt like guests, by the time we left, we felt like family, and were very sad to leave. Not only did they give us a tour of the town, but they also drove and showed us the beach, the best local bars and restaurants, and even took us to the pharmacy when we needed to get an ankle wrap. They also helped us arrange a trip to Phi Phi Island that included both a boat trip, and then car pick up and drop off. We have visited many places and hotels around the world, but the customer service here was the best we've ever seen.

The hotel is in a good location (about ten minute walk from the beach), and you go right through town to get there, so you really get a good feel of Kata. The rooms are clean, comfy, and had everything we needed.

Villareal Heights really made our trip to Kata great. When we go back, this is where we will stay for sure.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank chris_dori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villareal Heights

Property: Villareal Heights
Address: 214 / 14 Patak Road | Suksan Place,Tambon Karon, Kata Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 60 B&Bs / Inns in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Villareal Heights 3*
Number of rooms: 19
Official Description (provided by the hotel):
Villareal Heights is a Luxury Boutique Hotel situated conveniently between Kata and Karon Beaches on the beautiful Thai island of Phuket. Surrounded by lush mountains and facing the stunning Andaman Sea, Villareal Heights provides a unique sanctuary for your next vacation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Orbitz, TripOnline SA, Travelocity, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Villareal Heights reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Villareal Heights Hotel Kata Beach
Villareal Heights Phuket/Kata Beach

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