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“Outstanding and highly recommended!” 5 of 5 bubbles
Review of Novotel Phuket Kata Avista Resort and Spa

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Novotel Phuket Kata Avista Resort and Spa
Ranked #6 of 56 Hotels in Kata Beach
Certificate of Excellence
Singapore, Singapore
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Outstanding and highly recommended!”
5 of 5 bubbles Reviewed July 22, 2014

This is my first stay at Kata beach. My partner and I was looking for a less crowded place for a getaway trip. After checking on Tripadvisor, we decided to go with Avista as it has good reviews. It was an excellent three night stay and we were impressed by their staff who are warm, friendly and able to speak good english.

We stayed at level 5, it is the highest floor of the resort, and the sea view is fantastic. The room is spacious and perfectly clean. The room has a good bedside control for the lighting, air conditioner and etc.

Avista serves a good breakfast spread and I am really glad that they make changes to their breakfast menu daily. On my last evening in the resort, I was feeling too lazy to go out for dinner and decided to try out their rooftop dinner. Surprisingly, the food was really good. For a reasonable fixed price per person, you get to eat as much as you want. My partner and I were the only ones in the restaurant and we are well served by three attentive waitresses.

Special thanks to Angelique, she gave us good advice for visiting Old Phuket Town and make our trip really enjoyable. Definitely, going back again.

Room Tip: Go for higher level room.
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gonzales28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, July 25, 2014
Dear Gonzales28,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and our service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you.

Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future.

Warm Regards,

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,342 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (452)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
kuala lumpur
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed July 21, 2014

We had a pleasant stay in Avista phuket, my friends are even talking about coming back to this amazing resort soon for Chinese New Year break. Superb hospitality by the staff of Avista. We love it so much...

The only insignificant complaint I have is the expensive mineral water served at Avista Restaurant . As we're told they don't serve drinking water or normal tap water for lunch time, we went ahead and ordered a 1.5 liter mineral water (without checking on its price ) . Had a bill shock of our lives when the bill came - USD7 for a bottle of normal mineral water, it's not even evian or sparkling... Aiks..:pppp

Anyways, the place is awesome..

  • Stayed July 2014, traveled with friends
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank winnyeoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
142 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed July 21, 2014

Chose this place based on reviews and they were right - it's amazing, beautiful hotel and great swimming pools!! The hotel is amazing too, and has the latest electrics and lighting. Many reviews complained about the hill and steep walk to hotel, however I had a car so didn't have a problem (probably wouldn't have liked to walk tho!). Recommend this place to stay in Kata beach if you prefer swimming pools to the beach (it's not on the beach but not many places are there!)

  • Stayed May 2014, traveled solo
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Rob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, July 25, 2014
Dear Jericho Kane,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination. We are delighted to note that we met your expectation and we are happy to note that our service left you with fond memories of the place. We value your feedback and it’s our endeavor to better our product and services with each passing year. We look forward to welcoming you back again at the resort!

Warm Regards,

Management,
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 21, 2014

We were two families staying at Avista over the July 2014 holidays. What a pleasant stay we had.
The room a nice size and always clean. The staff was always friendly and very helpful.
I can recommend this resort to any one.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wicus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, July 21, 2014
Dear Wicus B,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination. We are delighted to note that we met your expectation and we are happy to note that our service left you with fond memories of the place. We value your feedback and it’s our endeavor to better our product and services with each passing year. We look forward to welcoming you back again at the resort!

Warm Regards,

Management,
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Tasmania, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 21, 2014

We stayed at the Avista for ten nights in July 2014. The resort has all you need for a great holiday - pool, restaurant and beautiful rooms. It is also close to beaches, shopping and restaurants. The highlight for us was the service. From reception to the pool to your room, all the staff speak and are genuinely friendly. Special thanks to Angelique, Pui, Fred and Mimi for a most enjoyable holiday. We look forward to returning.

Room Tip: Ask for a view of the pool.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SandMark13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, July 21, 2014
Dear SandMark13,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
We are delighted to note that you had a wonderful stay with us and your kind words of appreciation will encourage the entire team to strive for improving the quality of service. We have shared your appreciation with our team members, who have left you with fond memories of the place. Your compliments will definitely encourage us to continue and improve our service. We are glad that you enjoyed your holiday and we hope to have the opportunity to welcome you back in the near future. Do remember to book through our brand website to get the best rates so that you may enjoy staying in our hotel.

Warm Regards,

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 21, 2014 via mobile

We stayed in room 301 in July 2014. We were upgraded as it was our honeymoon. We also received little cakes, a view and a lovely card. Wonderful service and very clean rooms. The breakfast was amazing - everything you could ever want. Pools, pool bar and gym (treadmill x 2, full weight set, bike, air con) all good too. The location is right near the shopping strip of beautiful Kata. Nearest beach is club med's which is 5 mins down road. The Hotel is on top of big hill but it is only 1-2 mins of pain . Let's face it - you've got to work off all that amazing food somehow. If you just can't face the exertion, rent a mo-ped at the bottom of the street for 300thb per day and park it across from hotel. Free shuttle to patong is helpful too.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Louise J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, July 21, 2014
Dear Louise J,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback and complimenting the resort facilities and the service extended to you. We look forward to your next visit and assure you of our best services at all times.
Warm Regards,

Management,
Avista, Phuket.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 20, 2014 via mobile

Stayed at the Avista for 9 nights end if June 2014. We had an excellent holiday the staff are what makes this hotel so good. We booked with breakfast included and the food was very good. Large rooms and very well maintained . Although not directly on the beach you feel as if you are in a tropical setting - 10 mins walk to the beach and restaurants. We would certainly go back again.

Stayed June 2014, traveled with family
Helpful?
1 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, July 21, 2014
Dear Michelle M,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
We thank you for giving us an opportunity to serve you. We are delighted to note that we met your expectation about the hotel facilities and we are happy to know that our staff has left you with fond memories of the place. Your kind words of appreciation have been shared with the entire team and our staff at the resort remains committed to make moments special and memorable for our esteemed guests.
We would look forward to welcoming you on your next holiday with us.
Warm Regards,

Management,
Avista, Phuket.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Phuket Kata Avista Resort and Spa

Property: Novotel Phuket Kata Avista Resort and Spa
Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Kata Beach
#3 Business Hotel in Kata Beach
#3 On the Beach Hotel in Kata Beach
#4 Spa Hotel in Kata Beach
#5 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Indulge in Luxurious Accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 
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Also Known As:
Avista Phuket Hotel Kata Beach
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort And Spa Kata Beach

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