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“Great holiday”

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Novotel Phuket Kata Avista Resort and Spa
Ranked #6 of 56 Hotels in Kata Beach
Certificate of Excellence
Reviewed March 30, 2014

We stayed for 3 nights in a one bedroom suite which was very nice with good views of Kata beach. The room was great with a large round bath facing the balcony which was one of the highlight of this room.
The hill was not a problem either and just a great excuse to enjoy some more food and drinks.
The pool is very nice and has shaded area which I found useful during the heat of the day.
Breakfast was of good quality, eggs cooked on order, large selection of hot and cold food. It would have been great to have some fresh juices available (maybe something the hotel can work on).
We thought the staff was outstanding throughout the resort, always attentive, courteous and willing to help. We rented a scooter during our stay and the hotel provides a parking area with security monitoring the area.
All in all an excellent resort with all the facilities required, walking distance to restaurants and bars but with quiet surroundings.

Room Tip: If possible book a sea view room.
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  • Stayed: March 2014, traveled as a couple
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1  Thank gpan1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded April 2, 2014

Dear gpan1980,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and our service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further. We look forward to welcoming you back in the future.

Warm Regards,

Management
Avista, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,004 - 1,010 of 2,537 reviews

Reviewed March 30, 2014

We really loved our holiday on Avista hotel. The rooms, food and service from the kindly staff made our staying so relaxing and comfortable. In same place we got the opportunity to taste genuine Thai food, hear music and se dance. We also had an once in a lifetime romantic dinner on the hotel rooftop that was wery beutiful and memorable. We really recommend this hotel.

  • Stayed: March 2014
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Thank Rolf-Json
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded April 2, 2014

Dear Rolf-Json,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
We thank you for giving us an opportunity to serve you. We are pleased to note that you had a memorable stay with us and enjoyed the resort facilities. It is indeed feedback such as yours which motivate us in delivering services to our best. Your words of appreciation have been shared with our teams.

Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future.

Warm Regards,

Management,
Avista, Phuket.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

We stayed at Avista Kata Beach for the second time in March 2014 for around 2 weeks, which was not long enough as we were really sad to leave. We also had around 90 guests stay there with us as part of our wedding party. Everyone in our wedding party were highly impressed by the quality of this resort. Their staff are the best we have come across anywhere, always smiling, friendly and going above and beyond to accommodate any request. They pride themselves on quality service, ensuring that our stay was as comfortable, seamless, and enjoyable as possible.

The rooms are spacious, clean and modern. The bed is comfortable and the bathroom is lovely. Our deluxe room on the 4th floor overlooked the pool and also had an ocean view which was spectacular. Breakfast was included within the price of the room and did not disappoint. There are many options to suit all tastes and they also have a very friendly and smiling egg chef that cooks eggs to order. He even remembered our usual orders after day two! The restaurant doubles up for lunch and dinner dining and the food is excellent. Upstairs they also have a new traditional Thai restaurant which is wonderful.

The pools are beautiful and the pool bar is awesome. We especially enjoyed this every afternoon during happy hour and beyond. Jom and the other bar staff are always happy to make any cocktail or drink request.

We would especially like to thank Ms. Jutharat Sonkaew who systematically organised our 96 guests accommodation without any hiccups. She, along with all the other beautiful staff, made our guests feel really special. We were personally blown away by the special wedding treatment that was created for us during our two week stay. We will always remember this with a special place in our hearts.

We cannot recommend this resort highly enough. The location is perfect, 5 minute walk to the beach and really close to the shops, restaurants, massage places and nightlife of Kata.

The resort is perched on a hill, which allows it the beautiful views, however the hill is not a problem at all, just a little bit of incidental exercise.

We will definitely be back, hopefully sooner rather than later!!

Room Tip: Room 421 was awesome :)
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  • Stayed: March 2014, traveled as a couple
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1  Thank Susbi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded April 2, 2014

Dear Susbi2014,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our teams who have left you with fond memories of the place.
Your feedback will give us valuable insights which will help us implement processes to ensure that we deliver a true “Avista Holiday Experience”. We look forward to your next visit and assure you of our best services at all times.
Warm Regards,

Management
Avista, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2014

I stayed here in February 2014 and had a very nice time. I really have nothing to complain about. The staff was very friendly and the room, the pool and the food at breakfast was also very good. If I go back to Phuket I will definitely stay here again.

Room Tip: I stayed in one of the Avista club rooms, located on floor 5.
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  • Stayed: February 2014, traveled with family
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2  Thank JA_Sweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded March 28, 2014

Dear JA_Sweden,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team.

It is our constant endeavor to better our product and services with every passing year and we hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014

This time we just stayed 2 night, but this is the hotel we really want to stay again. People are very nice, the welcome flower was fragrant, and the facility are humanistic. The hill was not a problem, we regarded it as kink of hiking. We will sure be there next time.

Room Tip: For those families with little kids, the king- bed room is enough.
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  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Serena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded March 28, 2014

Dear Serena M,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and our service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further. We look forward to welcoming you back in the future.

Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2014

We stayed here in December 2013. The room was as described, large spacious bed, nice bathroom and shower and a balcony. We didn't use the pool as we prefer the beach but it seemed nice. We ate breakfast at the restaurant on site a few times for ease and it was relatively good value with a good selection. The hotel was up a bit of a hill but it isn't excessive and should be find if you do not have any mobility problems. The hotel is slightly on the edge of Phuket town but is close to the beach, around a 5 minute maximum walk. Overall we had a lovely stay and would recommend Avista.

Stayed: December 2013, traveled as a couple
1  Thank london2135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded March 28, 2014

Dear london2135,
Greetings from Avista Phuket Resort & Spa!
We thank you for giving us an opportunity to serve you. We are pleased to note that you had a memorable stay with us and enjoyed the resort facilities. It is indeed feedback such as yours which motivate us in delivering services to our best. Your words of appreciation have been shared with our teams.

Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future.

Warm Regards,

Management,
Avista, Phuket.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

Made to feel really welcome, people said the hill to the hotel was a problem, we found it good exercise after lovely Thai food. The main good ponts about the hotel are the lovely pool, two levels, quiet area if required, main area ideal for little ones. Secondly, we like the beach for a change some days, it is fantastic each area has a small bar and you tend to go to the same area each visit, they always recognise you and look after your every need. I tried to think of some bad points, the only bad point I can think of is that you have to leave at the end of your holiday. Thank you very much for making us welcome and making our holiday special. Finally, nearly forgot , breakfast is 1st class, coffee is constantly offered. Once again thank you !!!

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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4  Thank barrynaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded March 28, 2014

Dear barrynaly,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you and we look forward to being of service to you again when you next return to Avista.

Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Phuket Kata Avista Resort and Spa

Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Kata Beach
#2 On the Beach Hotel in Kata Beach
#3 Business Hotel in Kata Beach
#4 Spa Hotel in Kata Beach
#5 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
Price Range: $32 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Indulge in luxurious accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 
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Also Known As:
Avista Phuket Resort And Spa
Avista Phuket Hotel Kata Beach
Novotel Phuket Kata Avista Resort And Spa Kata Beach

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