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“Best place in Kata beach !”

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Novotel Phuket Kata Avista Resort and Spa
Ranked #6 of 55 Hotels in Kata Beach
Certificate of Excellence
Reviewed January 29, 2014

Nice hotel and friendly staff, wonderful place to be. I had a holidays with family in Phuket. Was the best choice about the hotel! Thank you so much for making holidays very memorable ! Definitely we will recommend this place and come back later on! Breakfast in very different as well! Love this place!

  • Stayed: February 2013, traveled with family
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1  Thank Pavel_Kuznetsov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded February 2, 2014

Dear Pavel_Kuznetsov,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you and we look forward to being of service to you again when you next return to Avista.

Warm Regards,

Management
Avista, Phuket

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1,073 - 1,079 of 2,559 reviews

Reviewed January 29, 2014

Positive's: really enjoyed my stay at this hotel. Our room was very clean, modern and we found our beds so comfy it was actually quite difficult to get out of bed in the mornings! The bathroom was lovely we had a big tub as well as a spacious showering space. We especially liked the manager at the hotel who I unfortunately cannot recall her name. She was highly helpful when we complained about our initial room, she gave us an upgrade and also provided some extra concessions.
I would definitely recommend this hotel as one of the best in kata- we peeped at many others in this area and honestly I believe it is the best. Kata is quite peaceful in comparison to patong I'd definitely recommend this to families, honeymooners and chilled out young people like myself.

Negatives: As many have stated, Avista is located on a very steep hill that will kick your butt each day walking up- I wouldn't recommend this to older people or people who have difficulty in getting about unless you don't mind paying 100baht to a tuk tuk driver each time you go back up to the hotel. We witnessed a person in a wheelchair struggling to roll himself up the hill, only to roll back down and give up, it was pretty sad to see of course I don't know of he was actually stayong woth Avista or the hotel next door, however, I wonder if Avista would be able to somehow provide a free transport service for those travelling up the hill? I'm not sure if this would be possible of course seeing as it takes only a few minutes to get up.
Secondly, I was slightly disappointed with the fruit selection at breakfast, definitely not enough variety. Thailand is known for it's delicious exotic fruits so I feel that Avista could do better when it comes to providing this. I want to also note that I orderes room service on one occasion (pad thai) it was quite mediocre and I hate to say it but I've had so much better back home in England.
Lastly, I wasn't fond of kata beach at all, it was highly overcrowded and it just looked messy and dirty with so much litter - however there are other beaches close by approximately 15mins away (karon beach or patong beach) by tuk tuk or taxi.

  • Stayed: January 2014
    • Value
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Thank VXLDN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded January 31, 2014

Dear VXLDN,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
We are delighted to note that you had a wonderful stay with us and your kind words of appreciation will encourage the entire team to strive for improving the quality of service.
We have shared your feedback about the fruit selection at breakfast and the quality of food in room service with our Executive Chef and he has assured corrective action on the same.
We are glad that you enjoyed your holiday and we hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management
Avista, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

Myself and my husband stayed at The Avista Hotel 28th December 2013 - 9th January 2014. This was our 2nd visit, we liked the hotel so much the first time round in October 2012 we decided that we had to stay here again.

The hotel is a lovely oasis away from the sometime busy Thai streets. The bedroom is very clean and the bed is one of the most comfortable hotel beds I have ever stayed in. The room is a good size with all mod cons and some extra ones. If you have any problems the staff are on hand 24/7 to help you out.

The breakfast is amazing, they have western and asian foods on offer. Yes the juices might not be the best, but the rest of the food and the staff helpfulness more than makes up for that. Look out for the ever smiling 'egg' man.

The hotel is a short walk away from the beach and you will have to climb up and down a hill to get there, but hotel is cited high up at one of their tsunami evacuation points and that makes you feel at ease. If you don't wish to walk up and down you can get a free hotel transfer to Kata or Karon beach. There is also a Tuk Tuk /Taxi station directly opposite the hotel that will take you anywhere for a relatively small fee.

The hotel itself is clean, the staff incredibly friendly, the food is amazing (I understand the restaurant has won a trip advisor award), The pools may be a bit small but the beach is not that far away. We never had a problem getting a sun lounger at the pool and we stayed during high season.

Overall I would say that this hotel is worth every penny you spend on it. We really enjoyed it and are planning our next trip there!

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
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Thank Lou A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded January 31, 2014

Dear Lou A,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
Thank you for sparing the time to share your valuable feedback and complimenting the resort facilities and the friendliness and helpfulness of the team members. The same is shared with all.
We have made a note of your feedback regarding the juices and would like to assure you that we have shared the same with our Executive chef for corrective action.

Your feedback has given us valuable insights which will help us implement processes to ensure that we deliver a true “Avista Holiday Experience”. We look forward to your next visit and assure you of our best services at all times.
Warm Regards,

Management,
Avista, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2014

I am currently staying in Avista and have got to say what a fantastic hotel it is. I am well travelled and this is a hotel is on par with some of my favourites in the world. The rooms are just right with everything you would need to be comfortable including a pillow choice, great walk in shower with large shower head, comfortable chairs on balcony, DVD player. There are two small but adequate pools, great service in the restaurant with good breakfast selection. Nothing is too much trouble for the staff. There is a steep hill down to Kata town but it only takes a couple of mins to get down and up it. The beach is about 10 minute walk and has lovely white sand and a variety of beach bars, which are quite cheap. There are lots of eating places and shops in the town. I would definitely recommend this hotel to friends and family.

Stayed: January 2014, traveled as a couple
Thank Jo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded January 31, 2014

Dear Jo D,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
We are delighted to note that you had a wonderful stay with us and your kind words of appreciation will encourage the entire team to strive for improving the quality of service. We have shared your kind words of appreciation with our team members. Your compliments will definitely encourage us to continue and improve our services.

We hope to have the opportunity to welcome you back in the near future.

Warm regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2014

Hotel staff and breakfast was great! The only problem we had was the low water pressure in the bathroom. Walk to Kata is only five minutes and there are many restaurants to eat around the area. I would eat out as the hotel food is just ok.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kevk06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded January 31, 2014

Dear kevk06,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service.

We have shared your feedback about low water pressure with our Chef Engineer who has ensured corrective action on the same.

It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further. We look forward to welcoming you back in the future.

Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2014 via mobile

From the moment my 2 young children and elderly mother and myself arrived at the hotel we experienced friendly staff. We had a 20 night stay it was our first time in phuket. The receptionists are very helpful and friendly the resturant staff and bar staff were fantastic my kids didn't want to go anywhere else for dinner they slso have a bbq buffet on Tuesday nights and a thai buffet on Thursday nights were they cook everything fresh it was very nice. The breakfast is amazing anything you want freshly baked pastries the even bake there own bread ,asian style breakfast and everything else, alot of choice . The kids had a gaming room library with computers with free internet and swimming pools to keep them occupied. They made friends by the pool with other kids travelling and also made friends with the staff. The rooms are spacious and clean house keeping is good. The hotel also caters for most people from what I saw families , young honeymoon couples, older couples and they also cater for weddings which they were setting up for when we were there . Looked amazing. The hill is steep to get to Kata shops and beach but at the end of the day you need to walk off that breakfast or grab a taxi out the front which charges 100B. They do have a free shuttle twice a day to patong and once a day to the beach. I would also like to say a thank you to Angelique there who always made sure everything was ok. She's friendly and professional. So obviously I'll be back next year.

Stayed: January 2014, traveled with family
1  Thank Sylvia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded January 31, 2014

Dear Sylvia M,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with our team members, who have left you with fond memories of the place. It has been our joy and privilege to serve you and we look forward to being of service to you again when you next return to our resort.

Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014 via mobile

We would have given Avista a five if the breakfast was better and told them that in our review at the hotel. We wished it had more selection of fresh fruits (not just melon and orange pieces) and juices. Our Club Level room was exceptional in contemporary style with a view of Kata beach off our deck. Bed excellent. Cold beer in room refrigerator. Yes, there is short steep side road hill to climb from main road but we all need the exercise anyhow! We used their bus to go to Patang one night. Great staff all so friendly and keen to help.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank carocaro15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded January 31, 2014

Dear carocaro15,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team members hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. It is our constant endeavor to better our product and services with every passing year and we have shared your feedback about the breakfast with our executive chef for corrective actions.
We hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Phuket Kata Avista Resort and Spa

Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Phone Number:
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Kata Beach
#2 Family Hotel in Kata Beach
#4 Spa Hotel in Kata Beach
#5 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
Price Range: $99 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Indulge in luxurious accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 
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Also Known As:
Avista Phuket Resort And Spa
Avista Phuket Hotel Kata Beach
Novotel Phuket Kata Avista Resort And Spa Kata Beach

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