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Novotel Phuket Kata Avista Resort and Spa
Ranked #6 of 55 Hotels in Kata Beach
Certificate of Excellence
Reviewed November 19, 2013

We thoroughly enjoyed our stay at Avista and would definitely stay again. We had a room on the top floor so had wonderful views over the ocean. Breakfast was substantial and the swim up Bar was definitely a high light. The Resort is on the top of the hill ( which is why there is the great views) so it is a hike up the resort to get home. However the Resort does offer a shuttle to Kata, Karon & Patong, so there is no need to walk if you don 't want to. Staff were very accommodating and always enquired how your day was as you walked through the Reception on the way back to your room.

Stayed: October 2013, traveled as a couple
Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded November 21, 2013

Dear Lisa P,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
We thank you for giving us an opportunity to serve you. We are pleased to note that you had a memorable stay with us and enjoyed the resort facilities and our service. It is indeed feedback such as yours which motivate us in delivering services to our best. Your words of appreciation have been shared with our teams.

Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future.

Warm Regards,

Management,
Avista, Phuket

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1,147 - 1,153 of 2,559 reviews

Reviewed November 18, 2013

Lovely welcome after a late flight, flower garland, very cold orange juice and ice cold towel. Love it as we were hot and sticky. Shown to our room to find a bed big enough for 4 to share !!! Bathroom was lovely the window into the bed room was a nice touch but not private to use the toilet so the blind was down all the time.the toiletries supplied were great smelling leave your own at home. Buffett breakfast was delicious not over crowded. Loads of fresh food all areas kept clean and tidy. My main memory of this resort was the smell of Jasmine as I walked to our room. While staying here try the spa the Thai massage was lovely. Staff very helpful and their English was good
Defo concider going again, the only negative was the steep hill to walk up if you went any where.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
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1  Thank Carol_J306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded November 21, 2013

Dear Carol_J306,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
We are delighted to note that you had a wonderful stay with us and your kind words of appreciation will encourage the entire team to strive for improving the quality of service. Your compliments will definitely encourage us to continue and improve our service. We are glad that you enjoyed your holiday and we hope to have the opportunity to welcome you back in the near future

Warm Regards,

Management,
Avista, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

After a long (nearly 2 hours) bus ride from the airport we were tired and sweaty. We were greeted with fresh fruit juice, a beautiful flower bracelet style thing and hot cloths to freshen up. We were taken to our rooms which are clean, spaceous and comfortable. The bathroom has a bath and large shower with a glass wall so you can see into the rest of the room (with a blind, dont worry!). There is plenty of wardrobe space, a safe and fridge. Each day you get 2 bottles of water free as well as 2 free beers and 2 free soft drinks. The bed was huge and comfortable and the room also includes a large mirror, seating area and table. The balony has very comfortable seating and a table. Initially, the room looks brilliant but after looking closer there are areas that need updating i.e tiles around the bath and chipped wood work. This was not an issue for me however if these things were touched up the room would have been perfect! The shower was also a bit unpredictable, changing from hot to cold for no reason. We used the bath instead.

The hotel lobby is pretty with a desk for booking excursions. We used this to book two day trips, one to the Phi Phi islands and another for a elephant ride and bamboo rafting adventure. This was fantastic and I would recommend.

Breakfast is served between 6:30- 10:30 and has a good selection however not the largest I have seen.

The pools are clean and refreshing and look very good. The poolside loungers are so very comfortable and the pool bar is great. They serve good food and cocktails for most of the day.

Kata is a great area, the hotel is a short walk from plenty of restaurants and shops and within walking distance of Karon beach. Kata beach takes 5 mins to walk to and is pretty. The dreaded hill is very steep but short and takes a new minutes to climb. The hotel do offer a free bus service if you dont fancy the walk though. Tuk Tuk's and taxi's are available to go to other areas on the island and Patong is about 30mins away. This island is larger than I thought.

Overall we had an amazing stay and the hotel was fantastic. We would recommend to anyone.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Katie843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded November 21, 2013

Dear Katie843,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
We thank you for sparing the time to share your valuable feedback. Kindly accept our apologies for the inconvenience caused to you regarding to water pressure problem. We would like to assure you that we have shared the same with the Chief Engineer, who has initiated corrective action. We would also like to inform you that we are in the process of upgrading the room furniture. We thank you for your detailed feedback. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further.
We look forward to welcoming you back in the future.

Warm Regards,

Management,
Avista, Phuket

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Reviewed November 16, 2013

We stayed at the Avista resort for five nights in September and absolutely loved it. The rooms are spacious clean and well equipped. The staff were brilliant, friendly, professional and always keen to help no matter how odd the query we presented them with.

The hotel is at the top of a (quite steep) hill, but that just makes the views better. Its a short walk down to the beach, and to Kata centre, they provide shuttles a couple of times per day to Patong and to Kata beach if you want to head further out.

Breakfast was lovely, with a huge selection of foods from all over the world, and a chef cooking eggs to order.

I would highly recommend this hotel and hope to be able to come back sooner rather than later!

  • Stayed: September 2013, traveled as a couple
    • Value
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1  Thank paul863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded November 21, 2013

Dear paul863,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you and we look forward to being of service to you again when you next return to Avista.

Warm Regards,

Management
Avista, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013 via mobile

We needed another place to stay after we checked into Burasari and only decided to stay for one night since it was such a nasty place. We searched TA and found Avista. We booked it and hoped for the best...what a surprise! Upon check in the staff was extremely friendly and very helpful. We showed up about 30 minutes after we booked it and they still let us check in early. We had to wait about an hour for them to clean our room but we went out and laid by one of the two pools. The front desk staff (Abby) showed us around the hotel and to our room which was very nicely especially decorated for our honeymoon. That's how amazing this place is. We checked in and I mentioned we didn't want to be at a place like Burasari since it's our honeymoon and she went out of her way to make us feel welcome and special.

The room was immaculate. It has a large tub, large shower, flat screen, digital controls for all of the lights, air conditioning, etc. The room is very modern and large. Our balcony overlooked the upper pool which was nice.

The hotel is quiet and close enough for an easy 5-7 minute walk to Kata Beach or right into town for restaurants and other night life. The pools are great. We also had the hotel book us a day trip to go island hopping. Breakfast was included in our reservations. They have a huge spread with everything you need.

We're still here for another 5 days and we're looking forward to every single one. We feel so fortunate to have found a great hotel with great staff after our one night nightmare at Burasari.

Stayed: November 2013, traveled as a couple
1  Thank Jake W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded November 21, 2013

Dear Jake W,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team members hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team.

It is our constant endeavor to better our product and services with every passing year. We hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013

i've been there on nov.5th 2012,they were the best days i have ever had with very clean rooms,fancy restaurant,friendly stuff and delicious breakfast.i'm looking forward to get back asap.The best thing was the location and the room view,it was perfect and i really enjoyed my stay with such awesome hospitality.

  • Stayed: December 2012, traveled as a couple
    • Value
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4  Thank c0nta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded November 15, 2013

Dear c0nta,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team.
It is our constant endeavor to better our product and services with every passing year and we hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

It was a nice stay. Location on the top of the hill, but it doesn't bother. 7 min walk to Kata beach, 15 min walk to Karon beach. Once we took a free transfer to Patong beach.
We have booked an airport pickup. A driver was waiting for us on arrival and we had a convenient transfer to hotel.Check in was very good and quick. The room was beautifull, decorated with flowers. Very comfortable bed.
Very friendly staff. Very good SPA, but not a cheap. Restaurant, pool, bar all were pretty good.
Suite was very good like as shown on the pictures.
Free WiFi averywere in hotel. In lobby there are some computers connected to the internet. One have a cardreader, USB-ports and CD/DVD drive. PC with webcam, headphones and microphone so you can use skype calls for free.

Room Tip: A club room (511-522) on the 5th floor have a nice view. Dn't take room x32 (eg. 132, 232...) b...
See more room tips
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alexey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded November 15, 2013

Dear Alexey S,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
We are delighted to note that you had a wonderful stay with us and your kind words of appreciation will encourage the entire team to strive for improving the quality of service. We have shared your kind words of appreciation with our team members, who have left you with fond memories of the place. Your compliments will definitely encourage us to continue and improve our services.
We are glad that you enjoyed your holiday and we hope to have the opportunity to welcome you back in the near future.

Warm regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Phuket Kata Avista Resort and Spa

Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Phone Number:
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Kata Beach
#2 Family Hotel in Kata Beach
#4 Spa Hotel in Kata Beach
#5 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
Price Range: $99 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Indulge in luxurious accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 
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Also Known As:
Avista Phuket Resort And Spa
Avista Phuket Hotel Kata Beach
Novotel Phuket Kata Avista Resort And Spa Kata Beach

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