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“Great Hotel”

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Novotel Phuket Kata Avista Resort and Spa
Ranked #6 of 55 Hotels in Kata Beach
Certificate of Excellence
Reviewed September 3, 2013

Right from check in, the service is amazing. The rooms were quite nice, and they also had nice facilities. The hotel is quite nice, but to have a view you either need a room higher up, or the most expensive one

Only thing that bothered me a bit. The hotel is on a hill and if you are willing to climb it everyday, the hotel is great. Nearby the hotel, Kata beach is not far, and there are a few stores and restaurants to visit.

  • Stayed: June 2013, traveled with family
    • Service
Thank Jacy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded September 7, 2013

Dear Jacy F,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to note that you had a wonderful experience during your stay.
We would like to point out that our resort is situated in an area which is Tsunami evacuation point however it is only a five minutes walking distance from the Kata beach which makes it a safe location yet easily accessible to the beach.
It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further.
We look forward to welcoming you back in the future.

Warm Regards,
Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,209 - 1,215 of 2,555 reviews

Reviewed September 3, 2013

Fabulous time from the moment we walked in theme reception. Abegail (yes; with an 'e') was the on duty receptionist and was wonderfully welcoming. Breakfast was also very good and the comfort of the room was exceptional. I would definitely go back and stay again. Irene was very helpful when we had a small problem (not a problem with the hotel).

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded September 7, 2013

Dear Michael B,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
We thank you for giving us an opportunity to serve you. We are pleased to note that you had a memorable stay with us and enjoyed the resort facilities. It is indeed feedback such as yours which motivate us in delivering services to our best. Your words of appreciation have been shared with our teams who have left you with fond memories of the place.

Once again thank you for your compliment as my team and I stay committed to deliver to our guests’ satisfaction. We look forward to welcome you again in the near future.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Great hotel with 2 swimming pools, staff are very friendly and willing to help with anything you need, very clean with good size rooms and the food is great! Would hightly reccomend to anyone wanting to stay in phuket.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jim j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded September 7, 2013

Dear Jim j,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
We are delighted to note that you had a wonderful stay with us and your kind words of appreciation will encourage the entire team to strive for improving the quality of service. We are glad that you enjoyed your holiday and we hope to have the opportunity to welcome you back in the near future.

Warm regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

My wife and I went to Phuket and stayed in Avista Phuket Resort & Spa in Aug 2013. This hotel is superb with great room. Great location (very near to the beach) and great sea view from our balcony. Clean room and great free Internet (wifi).
The best of all: The service from the staff, which I believe that this will give the most memorable and unforgettable moments to us. They are very attentive, customer focused, professional, polite, and the most important of all: Very sincere with what they do and how they do.
Our stay there were so great!!

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jack L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded September 7, 2013

Dear Jack L,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Thank you for complementing our services, your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team. It is our constant endeavor to better our product and services with every passing year. We hope to have the opportunity to welcome you back in the near future.
Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

This hotel is absolutely fantastic, The best service apon arrival. The staff are all polite willing to go out of their way to make your stay as comfortable and pleasing as possible. The overall quality of the hotel and rooms are just great. Their are two pools nd a small gym, games room with pool table, table tennis, Free internet access and free wifi. I would deffinately come back here again. Location is great with a beach, shops and restaurant round the corner.

Room Tip: For a family of four go for grand delux, it has kitchen utilities, microwave, cutlary and very big r...
See more room tips
  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sunil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded September 7, 2013

Dear Sunil R,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
We thank you for giving us an opportunity to serve you. We are pleased to note that you had a memorable stay with us and enjoyed the resort facilities. It is indeed feedback such as yours which motivate us in delivering services to our best. Your words of appreciation have been shared with our team.
Once again thank you for your compliment as my team and I stay committed to deliver to our guests’ satisfaction.
We look forward to welcome you again in the near future.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

Stayed at Avista Kata Resort & Spa for 8 nights in the lovely Swimming Pool view room. From when you enter the hotel you are greeted with such friendly and welcoming staff. My check in was so quick that in minutes I was taken to my room where it was decorated and presented so well in soft lighting and floral decorations across the bedding.

The view was spectacular as the sun was facing my balcony from early morning to mid afternoon.

This hotel has two swimming pools, one which has a pool bar with swimming pool jacuzzi beds to relax in

You cannot beat the location of the hotel. A short ride in their conplementry minibus made it so simple and convenient to use.

Food and drinks at the hotel were very reasonable too and with a wide variety of cuisines to choose from. Especially happy with the buffet breakfast which has a large spread of types of food from all around the world.

Best of all are the staff and managmdht team they all really took care of everything from house keeping, arranging your tours and of course always smiling and curtious whenever you walked by.

Highly recomenned this hotel!

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank AnujBahri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded September 4, 2013

Dear AnujBahri,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Thank you for complementing our services, your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team. It is our constant endeavor to better our product and services with every passing year. We hope to have the opportunity to welcome you back in the near future.
Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

Stayed at Avista Kata Resort & Spa for 8 nights in the lovely Swimming Pool view room. From when you enter the hotel you are greeted with such friendly and welcoming staff. My check in was so quick that in minutes I was taken to my room where it was decorated and presented so well in soft lighting and floral decorations across the bedding.

The view was spectacular as the sun was facing my balcony from early morning to mid afternoon.

This hotel has two swimming pools, one which has a pool bar with swimming pool jacuzzi beds to relax in

You cannot beat the location of the hotel. A short ride in their conplementry minibus made it so simple and convenient to use.

Food and drinks at the hotel were very reasonable too and with a wide variety of cuisines to choose from. Especially happy with the buffet breakfast which has a large spread of types of food from all around the world.

Best of all are the staff and managmdht team they all really took care of everything from house keeping, arranging your tours and of course always smiling and curtious whenever you walked by.

Highly recomenned this hotel!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank TrayvaleTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded September 4, 2013

Dear TrayvaleTravel

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination and we are extremely delighted to know that we met your expectations. We would like to thank you for sharing your memorable experience with others. Your positive comments about the hotel facilities will motivate us in delivering services to our best. We thank you for sharing your feedback with all and we look forward to welcoming you back to our resort!
Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Phuket Kata Avista Resort and Spa

Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Kata Beach
#2 Family Hotel in Kata Beach
#4 Spa Hotel in Kata Beach
#5 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
Price Range: $96 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Indulge in luxurious accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 
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Also Known As:
Avista Phuket Resort And Spa
Avista Phuket Hotel Kata Beach
Novotel Phuket Kata Avista Resort And Spa Kata Beach

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