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Novotel Phuket Kata Avista Resort and Spa
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Reviews (2,724)
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Reviewed July 27, 2013

We stayed in Avista first week of july. Excellent service, friendly staff, good breakfast, 2 swimming pools, clean rooms and hotel area, well located, great value for money, highly recommended. we had a good relaxing time and will definitely come back next year.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded August 9, 2013

Dear John L,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further. We look forward to welcoming you back in the future.
Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2013

It was a surprised to us that Avista Phuket Resort & Spa provide such a good service and very thoughtful arrangement. The hotel is located just a few mins away from Kata beach. Hotel provides free shuttle mini van to Patong and Kata Beach. Rooms is comfortable and clean. Although there are mosquitos but hotel provide electrical repellent. Our room is overseeing swimming pool and its very clean pool.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Traveler_Ev227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded August 3, 2013

Dear Traveler_Ev227

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination. We are delighted to note that we met your expectation and we are happy to note that our service left you with fond memories of the place. We value your feedback and it’s our endeavor to better our product and services with each passing year. We look forward to welcoming you back again at the resort!

Warm Regards,
Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2013

We stayed for a week, wish it was longer. We were greeted by friendly staff who were able to have our adjoining rooms made ready to match our early arrival. Rooms were very impressive and clean. Pool areas were very appealing, might be a race to get a pool lounge in peak season, though they do have a policy of no claiming seats before you are actually using them. Breakfast was first rate and plentiful. We did have a minor hiccup when power to our room was lost. they were quick to give us another with a great view , they also provided us with a nice dessert to apologize. There are plenty of staff who make up the rooms very well & quickly, though they are a bit enthusiastic in the morning (noisy in the passage way if you are counting on a sleep in).

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Craig G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded August 3, 2013

Dear Craig G
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further.
We look forward to welcoming you back in the future.
Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2013

Greeted by friendly faces when our family arrived late at night. Rooms so comfortable & clean.
Nothing a hassle when you needed assistance.
Buffet breakfast & surf & turf night a must. The talented band entertained us for hours.
Yes the hill was a little steep but as an unfit 51 year old I managed it OK.
The swim up bar was a great place to meet others & the barmen gave it a special personalised touch! Thank you for a wonderful holiday Avista staff

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded July 27, 2013

Dear Christine C,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination. We are delighted to note that we met your expectation and we are happy to note that our service left you with fond memories of the place. We value your feedback and it’s our endeavor to better our product and services with each passing year. We look forward to welcoming you back again at the resort!

Warm Regards,
Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

The hotel is well located... in a couple of minutes you are in Kata beach and in a couple more you are in Karon beach. Rooms are very big, comfortable, modern style, very good beds with Four different pillows:). Staff is very kind, friendly and helpful. The swimming pool is clean and nice, good sunpads. Good breakfast. We had a very good time in this hotel.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Randi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded July 27, 2013

Dear Randi J,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all.
We look forward to welcoming you back in the future.

Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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