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“Avista in Kata for first time visit to Phuket did not disappoint us.”

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Novotel Phuket Kata Avista Resort and Spa
Ranked #7 of 56 Hotels in Kata Beach
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Avista in Kata for first time visit to Phuket did not disappoint us.”
5 of 5 bubbles Reviewed June 5, 2013

Like many other first-time Phuket holidayers, I relied on TripAdvisor reviews for my choice of hotel. Spending a lot of time reading many reviews can be confusing so I went for hotels with a 4.5 and over review rating plus value for money. At the time of booking, which was 3 weeks before intended stay, there was a promo going on for discounted rooms so I booked an Avista Club Room which had many benefits such as free beer and softdrink per person per night of stay, discount on massage at the spa which was great, and discount on all F & B consumed at the hotel, not to mention the delightful room layout. As my husband and I were celebrating our 20th wedding anniversary, we had a welcome surprise waiting for us at the hotel room on check-in. The breakfast buffet spread was good and varied, the pools and surrounding areas were well maintained.

Although Avista sits up on a hill, getting around was not difficult. Kata beach was a 5 minute walk down the hill. There were a few restaurants around the vicinity. The hotel offers free shuttle services to Patong and back. There is a taxi and tuktuk service in front of the hotel where we were able to hire a taxi and driver for a few hours to take us to our choice of places to visit for a reasonable price. So we spent about 5 hours on the road to see the Big Budha, the Chalong Temple, get on an Elephant ride and Phuket Town where we asked driver to take us to a good restaurant.

The hotel also takes pride in its staff. We felt very special from the moment we were picked up from the airport. We were overwhelmed by the friendliness and willingness of the managers and staff to assist us and the other guests. Service was very personal and sincere.

Overall, we were very happy and comfortable in our stay at Avista and I highly recommend the hotel to people who want a relaxing and pleasant holiday.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria11Maite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, June 15, 2013
Dear Maria11Maite,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further.
We look forward to welcoming you back in the future.
Warm Regards,

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,380 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (458)
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English first
Pietermaritzburg, South Africa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 5, 2013

we spent 9 Days at the Avista on honeymoon...it was absolutely amazing. The staff were friendly, the rooms were stunning and the pool just perfect. The pool bar was great and so were the cocktails.

The staff helped us by booking all our shows and transport and the free shuttle to the beach and Patong meant we never had to pay for taxis. It was really awesome and I definitely recommend it.

Close walk to the shops and there are many restaurants and pubs... they definitely made our honeymoon extra sweet and I would definitely stay there again!!

*double thumbs up*

Room Tip: the grand deluxe room is perfect
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Supershan007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, June 15, 2013
Dear Supershan007,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Your words of appreciation have been shared with our team.
Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future.

Warm Regards,
Management,
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 4, 2013

Stayed at Avista for ten nights in May 2013. The hotel was excellent - fantastic breakfast buffet, clean swimming pool, great rooms and very helpful staff. Thoroughly enjoyed our stay. The shuttle bus service to Patong was handy too. Would definitely recommend this hotel.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pnand89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, June 7, 2013
Dear pnand89,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
We thank you for sparing the time to share your valuable feedback. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further.

We look forward to welcome you back.

Warm Regards,
Management,
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
1 review
5 of 5 bubbles Reviewed June 4, 2013

Spent 13 nights with my 2 daughters at Avista, the friendliness of the staff was like nothing else we have experienced at any other resort or hotel. The staff at Avista went above and beyond during our stay! The shuttle buses to Patong and Kata beach were helpful and saved us money and time finding our own taxi's or tuk tuks! While laying around the pool during the day we had fresh fruit skewers brought to us, just what we needed!
Our room was a grand deluxe and was spacious and clean with a huge bathroom, practically new! And was cleaned daily!

Kata Beach is a 5 minute walk from the resort, as are the shops and resteraunts (just in the other direction) we hardly used taxis or tuk tuks as everything we needed was within walking distance. Having said that, there were taxis outside the resort if needed.

Overall our experience there was excellent and would definitely reccommend Avista to anyone traveling to Phuket and I will surely be visiting soon!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, June 7, 2013
Dear Paola M,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
We are delighted to note that you had a wonderful stay with us and your kind words of appreciation will encourage the entire team to strive for improving the quality of service. We have shared your kind words of appreciation with our team members, who have left you with fond memories of the place. Your compliments will definitely encourage us to continue and improve our service.
We are glad that you enjoyed your holiday and we hope to have the opportunity to welcome you back in the near future.

Warm regards,

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterhead, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 3, 2013

We were there to attend a friend's son getting married. From the moment we arrived we knew tis was a lovely hotel. The staff were very friendly and most helpful. The room was superb and the fact that the staff took your luggage to the room was excellent after a long haul from the UK. We enjoyed or breakfast and on the last night there we had a meal which was superb and just finished off the holiday perfectly. We also found the taxis across the road very helpful and quite cheap. We left feeling that another few days would have most enjoyable however NZ beckoned. We travel a;lot each year from USA/Canada to Australia & New Zealand and this has rated as one of the best hotels we have stayed in especially as we normally use 4/5 star hotels.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillMPeterhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, June 7, 2013
Dear BillMPeterhead,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!

We thank you for giving us an opportunity to serve you. We are pleased to note that you had a memorable stay with us and enjoyed the resort facilities. It is indeed feedback such as yours which motivate us in delivering services to our best. Your words of appreciation have been shared with our team.
Once again thank you for your compliment as my team and I stay committed to deliver to our guests’ satisfaction.
We look forward to welcome you again in the near future.

Warm Regards,
Management,
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 3, 2013

Stayed for 4 nights,I had a Wonderful time with my family here.
The breakfast is good,it's rich and varied.
It can see the sea view in club room on 5th floor,and it's near the kate beach about 5 minutes on walk.
Everytime you can see the smile from every staff.
Any I hope to back to here soon.

Room Tip: club room can see the sea view
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zhao j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, June 7, 2013
Dear zhao j,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further.
We look forward to welcoming you back in the future.
Warm Regards,

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 2, 2013

* Fabulous room with a breathtaking view
* Wonderful staff and facilities
* Delicious in room dining food
* Cozy kids area to get a break from incessant parenting
* Beautiful pools
* Shuttles to Kata and patong beach

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AaJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, June 7, 2013
Dear AaJay,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
We thank you for sparing the time to share your valuable feedback. We have shared your kind words of appreciation with our team members, who have left you with fond memories of the place. Your compliments will definitely encourage us to continue and improve our service.
We thank you for sharing your feedback with all and we look forward to welcoming you back to our resort!
Warm Regards,

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Phuket Kata Avista Resort and Spa

Property: Novotel Phuket Kata Avista Resort and Spa
Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Kata Beach
#3 On the Beach Hotel in Kata Beach
#3 Business Hotel in Kata Beach
#5 Spa Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
#6 Luxury Hotel in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Indulge in Luxurious Accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 
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Also Known As:
Avista Phuket Hotel Kata Beach
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort And Spa Kata Beach

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