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ibis Phuket Kata
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Reviews (721)
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166 - 171 of 721 reviews
Reviewed December 12, 2012

I booked a family room at Ibis Kata which had a bunk bed for the kiddo. The room advertised toys, game disks for the kids and a 5 mins walk to the beach. None of these were quite correct - the disks didn't work and no one at the reception ever helps.
Having said that, the 15 mins walk to the Kata beach was not an issue - the hotel provides shuttle services and the white sandy Kata was just a piece of heaven. Kata is closer to the sightseeing points like the giant Wats and the hill-top Buddha and surely less commercialized than Patong, therefore it made sense to stay there.
Must also mention that the massage parlor attached to Ibis Kata was awesome. Have never had a better one...a must try!

Room Tip: Must ask you guys to try the family room for a non-stuffy experience
  • Stayed: May 2012, traveled with family
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4  Thank SourKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJaroonteeravanitch, Manager at ibis Phuket Kata, responded to this reviewResponded January 2, 2013

Thank you for choosing ibis Phuket Kata!
This hotel is another wonderful choice for friends and family getaway at great value for money. We are delighted that you liked our Family Room and hotel in overall. At ibis, we aim at providing our guests with warm welcome and services at great value for money for a wonderful experience.
We apologise for any inconvenience that you might have encountered and will improve it accordingly to provide an even better quality of service to our guests.
We look forward to welcoming you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2012

this is one of the newer hotels on kata beach.. only 3 years old. the girls at the reception are pretty friendly. i got upgraded to the family room which was fantastic ! it has a bunk bed and 2 huge soft toys which are super cute. And a king sized bed (i think) is super good. room and bathroom size are great. Love that there is also a writing desk, full length mirror, many tv channels and the shower works. The service staff at the restaurant are pretty good... food isn't that expensive and the quality is alright. The daily breakfast at the restaurant was pretty decent.. they do try to change some items each day. the shuttle bus service to the beach is a great. Even though the beach is not that far away. Free WIFI is a plus. There are many shops and restaurants along the streets which are pretty good. the spa outside the hotel is fabulous. All in all, i had a great stay and it is one of the better hotels i've stayed in so far.

Room Tip: get a family room even if you are one or two persons.. it's not that expensive and the space is great.
  • Stayed: November 2012, traveled solo
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1  Thank renee6764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJaroonteeravanitch, Manager at ibis Phuket Kata, responded to this reviewResponded January 2, 2013

Thank you for your nice comments on our TripAdvisor profile!
We are delighted to learn that you enjoyed your stay with us and that you liked our friendly staff, Family Room, facilities, services and breakfast. At ibis, we aim at providing our guests with friendly welcome, warm services, and great value for money for a wonderful experience.
Thank you once again for visiting us and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2012

This hotel is about a 15 min walk to the beach, there's a shuttle that runs, but it stops at 5pm so not very convenient.

Room was extremely stuffy and it didn't seem like the air conditioning was working correctly. Bed was relatively comfortable. We were booked for a king room but they ran out and gave us a family room with a smaller bed. There were also ants in the room.

Shower was extremely small/tight so it was difficult to shower. Since this is a chain hotel I would have expected some basic toiletries but there really weren't any.

  • Stayed: December 2012, traveled as a couple
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4  Thank kukiimnzta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJaroonteeravanitch, Manager at ibis Phuket Kata, responded to this reviewResponded January 2, 2013

We apologise for the inconvenience you might have encountered with our service and will improve
it accordingly to provide an even better quality of service to our guests.
Please note that the size of room is designed to provide the necessary service and facilities to the guests at the best price.
We thank you for spending your time on giving us your comments and we hope to welcome you back again at ibis Phuket Kata or at any ibis hotels in Thailand!

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Reviewed December 8, 2012

is not on the beach even if the advertising shows a view of beach. In fact to go to the beach you need to use the hotel shuttle every 30 min and is quiet far. The beach is ugly and also the rest of the area is quiet ugly and expensive. To move around by taxi you have to use the hotel service that is expensive. WIFI in hotel is available only in the lobby because in the room you have to pay. Bathroom is very little and food very boring if you stay longer than 3 days. I really do not suggest this hotel and Phuket. I will never go again. Accor hotel do not respect the promotion.

  • Stayed: April 2012, traveled with family
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2  Thank boxboxing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJaroonteeravanitch, Manager at ibis Phuket Kata, responded to this reviewResponded January 2, 2013

Thank you for your feedback!
We are sorry about the unexpected experience that you might have encountered during your stay with us. We would recommend that for people who prefer a more dynamic nightlife of Phuket and enjoy central area of Phuket, ibis Phuket Patong could be a recommended place for you.
ibis is an international 3-star hotel that is well-equipped with necessary amenities and facilities for our guest's convenience at the best value for money, this is to ensure that you will have a worry-free trip at the best price.
Please note that all ibis hotels in Thailand introduced free Wi-Fi internet access throughout the hotel for all guests.
So, you can enjoy surfing the internet anytime and anywhere within the hotel :)
We hope to welcome you again at any ibis hotels in Thailand for another ibis experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2012

This Ibis is quite new and modern. The rooms have a decent size, the bathroom is quite small but ok. Hotel common areas, as the lobby and the pool, are also quite pleasant and really nice and, for the price paid, I can consider this hotel a very good option. Our room had also a balcony with a chair, good to chill out. Wi-Fi is free in the room
Staff is really nice and friendly, and I should make a special remark to the girl in the restaurant/breakfast room (I can't remember her name): she was so nice and friendly!
Brekafast had a good choice and good quality, enough for our needs. We order dinner to our room and, despite they don't have room service and you have to collect your food from the restaurant, it was delicious and well cooked.
The hotel is not really close to the beach, but there's a passage that leads you there, near a canal (a little smelly). The hotel has also a free shuttle service, so it is very convenient. Near the hotel you can also find some restaurants, spa and a supermarket, right in the corner (cheaper than the supermarket near the ClubMed beach, really expensive).
I've stayed in some Ibis and I have no complaints at all, but this one is by far the best.

  • Stayed: September 2012, traveled as a couple
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1  Thank ana_teresa_simoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJaroonteeravanitch, Manager at ibis Phuket Kata, responded to this reviewResponded December 16, 2012

Thank you for sharing your wonderful experience at ibis Phuket Kata on our TripAdvisor profile!
We appreciate that you enjoyed our room, services, facilities and friendly staff. We will maintain our quality of services to meet our guest satisfaction and will pass your compliments to our team for encouragement.
ibis is Europe's leading economy hotel brand, and for that reason our hotels follow an international standard offering a great stay at an affordable price.
We hope to welcome you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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