This has been my sixth trip to Phuket since 2007. I have stayed in patong, Karon and Kata. I have come to expect a certain standard when staying in 4 and 5 star hotels in these areas and other parts of the world. The Metadee promises to deliver this on their web site and other trip adviser reviews but I can confidently say this are far from true.
When you arrive at most Thai hotels you recieve a warm greeting staff fussing over you,a welcome drink and a cool towel. The Metadee resort does none of this. The reception staff seemed to have the attitude any request was to difficult. this made simple requests due to house keepings negligence a nightmare to correct. For example fresh towels were not left in the room after it was made up, we rang to request them and were informed wait time was only 5 min... after an hour we asked again and were told 'we know you want them, you will have to wait.' The same routine was employed for three days.
Room service food was terrible. My partner fell ill from eating it, she was out of action for four days.
Some staff were amazing but sadly the majority ruined the Metadee resort experience for us. I am checking out as I write this and for the first time can't wait to leave Thailand and return home.
Metadee Resort Kata, 0 stars!
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- Also Known As:
- Metadee Resort And Villas Hotel Kata Beach
- Metadee Resort And Villas Phuket/Kata Beach