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“They don't know if they are Thai or Western anymore.” 3 of 5 stars
Review of Kata Beach Resort and Spa

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Kata Beach Resort and Spa
Ranked #24 of 57 Hotels in Kata Beach
Tenafly, NJ
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“They don't know if they are Thai or Western anymore.”
3 of 5 stars Reviewed August 17, 2013

My family and I have stayed here several times over the last 8 years. The best attributes of this hotel are the location and the pool. Kata beach is still only moderately developed, with no high rises, and reasonable crowds. The resort pool is big and terrific, although people have annoyingly taken to reserving lounge chairs at 6 and 7 a.m. like in Aruba.

The hotel is Thai owned and not part of a global or Western chain. In the past, I have liked that, as it has been a more authentic experience. However, they are presently trying to be more western by jacking up their food, service, and drink prices and making Thai food that is not the way Thai people would expect it. At the same time, they make Western food which is pretty bad. Don't get the dinner buffet.

The breakfast remains very good.

The rooms are simple, clean, and well appointed.

We reserved Ocean view rooms, but we got rooms looking over the street. They said that they were full.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GrantTenafly_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,344 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (305)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
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English first
Christchurch
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 14, 2013 via mobile

Great location but service very poor. Food wasn't consistent. Had king tiger prawns which I had to use my fingers to peel but no finger bowl to wash fingers until I asked. No refill offered for drinks. Staff standing around. Much better places to eat in kata beach.

Stayed August 2013, traveled with friends
Helpful?
1 Thank mymagicroundabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed August 13, 2013

If your after a great location, only want to checkin and drop your bags in the room and go out then this is a perfect place for you. Being frequent visitors to Thailand and staying in accommodation from Bungalows to 5 star great resorts, I only looked at the positive feedback and thought yep give it a go, what a disappointment. Reception staff were efficient but not welcoming in any way. Instead of receiving a cold towel and drink on arrival you get a voucher for a drink. The rooms are small and our Seaview room overlooked the car park and if you craned your head to the left you did see the ocean. The rooms were dirty with sticky floors and cheap toiletries (budget motels offer better), breakfast was ordinary but you had to fight the flies, disgusting. From a reported 4 star resort this fell short. The positive is the beach location and centre of town, I'm just sorry that there are visitors to Thailand whose first experience is Kata Beach resort. I would not recommend this resort, we cancelled the After the first night of our stay and moved elsewhere.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
6 Thank Markyboy064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed August 12, 2013 via mobile

Stayed there first week of August. The rooms are comfortable but very dated. My partner and I have stayed at many resorts before but at the Kata Beach Resort we felt the staff were unhappy with a care less attitude and rarely smile. If only all the staff followed the example of the security guard "Mok" who always smiled and said good day as we walked by. When I went to order drinks at the pool, the guys taking the orders never said, "can I help you?" or "what would you like to order?".. All I got was a look and a nod of the head as if to say "what do you want?". There is no holiday atmosphere by the pool. It's a shame because the location is so ideal. Breakfast was just ok. Many of the supposed hot dishes were cold due to no one monitoring the flame under the hot pots as they would blow out. So food such as baked beans, noodles, potatoes, etc were cold. They would run out of food frequently well before 10.00am the time breaky finishes. I definately would not stay at Kata Beach Resort again. Location is great but customer service and freindlyness is lacking.

  • Stayed August 2013
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank AllenandJulieanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 11, 2013

Slightly older resort but clean and comfortable with free wifi and all usual hotel services. Great breakfast buffet with no waiting. The service was friendly and considerate at all times in the gentle Thai manner. Truly relaxing with good pools and beach proximity. Plenty of pool loungers discouraged 'claiming' loungers when their users went off to do other activity

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Leslie491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 4, 2013

Recently returned from Kata Beach hotel in Thailand.Excellent setting right on the beach no road in front. Nice pools as well. We had a room overlooking the ocean with a balcony. Most rooms have this facility. Food good, staff helpful at all times plenty of eating places across the road for other meals. Only negative was that the varnish on our doors and dressing table could do with a re paint. Yes to the others who reported some ants in the rooms yes there was some this is the tropics after all just turn your cups upside down!!!!!!!! Overall good value for money.

Room Tip: Ask for sea view room on the first or second floor not overlooking the the car park worth the extra...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Frequentflyer038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 4, 2013

Great hotel at Kata Beach. The hotel is actually located on the beach. Great hotel, spacious rooms, our room had pool access. A big hotel, but not to crowded. Everyday we had massage right at the beach, truly relaxation . The town is just nearby, with shops and restaurants. At night there is a bar/pub under a tree at the beach- very nice and cosy.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Trude K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kata Beach Resort and Spa

Property: Kata Beach Resort and Spa
Address: 1 Pakbang Road | Tambon Karon,, Kata Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kata Beach
#10 Top resorts Hotel in Kata Beach
#10 On the Beach Hotel in Kata Beach
#14 Spa Hotel in Kata Beach
#17 Family Hotel in Kata Beach
#20 Luxury Hotel in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kata Beach Resort and Spa 4*
Number of rooms: 275
Reservation Options:
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Also Known As:
Kata Beach Hotel Kata Beach
Kata Beach Resort And Spa Phuket

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