I stayed at Kata Beach Resort and Spa (KBRS) in a Deluxe Room (2225) with balcony overlooking the beach for a week from 19-26 July 2013. This was my first time in Thailand, so I speak from a newbie perspective. I traveled alone and chose this location mostly for the proximity to the beach for surfing, as well as the Bikram Yoga studio only a two minute walk from the hotel. Overall I would give this hotel an acceptable rating, and this is coming from a guy who lives in a Radisson Blu hotel, and have stayed in hotels over 400 nights in the last 2-3 years. There wasn't anything truly outstanding about KBRS other than the location, nor was there anything absolutely horrible. I was a bit leery based on the trend of negative ratings given by others on the staff being unfriendly or unhelpful, but found this absolutely untrue. Practically all of the staff I encountered either in passing or at the front desk greeted me with a smile and a hello. The woman at the guest relations desk was always very helpful when I asked her questions about things, even taking time to draw out little strip maps for me with directions.
Location: You are literally right on the beach with views of fantastic sunsets and able to hear the sound of the waves from your room (providing you have a room on the water side)
Staff: Everyone from the guards out at the front gate, to the front desk, guest relations, housekeeping, laundry personnel, and bartenders were within what I call acceptable hotel industry standards. The guards at the front gate were especially friendly, always giving a friendly salute when I returned to the hotel. At times it felt like I had made it safely back to my embassy or something, but I'll get to that later.
Price: I paid 27337Baht ($875USD) for 7 nights in a Single Deluxe Room, which included breakfast. I booked under their advertised "Surfer Package." The rate didn't include anything related to surfing such as lessons or rentals, but I didn't need the former and the latter is dirt cheap (250 Baht for 2-hrs) just down the stairs on the beach.
MInibar: The prices were actually pretty good considering most hotel mini bar prices. I remember it being 120Baht for a Singha and 70Baht for a bottle of Evian water. Of course things are much cheaper right outside at the 7-11, but who wants to spend the time and energy doing that for a convenient bottle of water at midnight?
Laundry prices: My advice is to do all of your laundry at the hotel. It's easy, convenient, and pretty cheap.
Housekeeping: They always did a great job on my room. I would offer they need to provide more towels in the rooms. In fact, wash clothes were never stocked in my room, only two bath towels, two hand towels, and two robes.
Food: I only at breakfast at the hotel and the food was simply uninspiring. Matter of fact I only felt the urge to get up in time for breakfast 3 of the seven days I stayed there just based on that fact. My advice, if you want a great cup of coffee head to the Black Canyon Coffee place a minute from the hotel. (Head out of the hotel, take a right, and then another right)
Taxi prices: They wanted 1950 Baht to book me a taxi to the airport. You can walk out of the hotel, take a left, and hit that taxi stand a couple blocks away and get one for 900 Baht, which is what I did without any problems. I told them when I wanted the taxi, the time, and where to. Bam, done, easy!
Motorbike parking spaces: This was simply chaotic, but fairly I must say that's pretty much the norm for Thailand.
Room temperature regulation was difficult. The housekeepers would always turn off the A/C, which left the rooms really musty and humid when I returned. That's another thing now that I remember it, the musty smelling room. I submit this is mostly because of the climate, but still, the hotel should do more to prevent this from invading the rooms.
I didn't use the Spa, tours, or in house restaurants. (All are available within a minute of the hotel and for a fraction of the cost.)
I hope this helps some of you. Feel free to message me if you have any specific questions. Have a great trip!
- Official Description (provided by the hotel):
- A beach front resort with complete facilities and amenities for a 4 star resort. All rooms and food & beverage facilities cater to all types of guests whether honeymooners, families, business executives or conference delegates. Ideally located in arguably the best beach of Phuket, Kata. Behind the resort, an array of shops and convenience stores can be easily accessed. Staff Service is to provide all guests the best of Thai hospitality with a dash of genuine care. ... more less
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- Also Known As:
- Kata Beach Hotel Kata Beach
- Kata Beach Resort And Spa Phuket