The second resort we stayed at was the Kata beach resort in Kata. The greeting we got was very lovely and that was the only time it was lovely. We got to our room and it was very large and spacious but extremely outdated. Our shower was broken and we requested it to be fixed, it was and then continued not to work, we asked to be upgraded or moved rooms and were told this was not possible and we had no option but to stay in our room or pay a large amount extra every night for the most expensive room. Our room continued to have problems, the fridge broke, the safe broke, the shower continued not to work properly the whole stay, there were ants/termites in the draws and on the bench. Breakfast was terrible!!! No choice and the food was cooked poorly, the staff would not greet you off a morning just demand your room number. The pool was dirty and looked like it hadn't had a good clean in months.
Myself and partner are 21 and 20 and there were guests under the age of 30 in the resort (besides children) and in Kata beach, the area was more for older people/European (we noticed not many Aussies stay in this area).
Throughout the whole stay the the staff were nothing but rude, the resort was old and outdated, the only good thing about it was that Kata beach is a nice, clean beach.
- Official Description (provided by the hotel):
- A beach front resort with complete facilities and amenities for a 4 star resort. All rooms and food & beverage facilities cater to all types of guests whether honeymooners, families, business executives or conference delegates. Ideally located in arguably the best beach of Phuket, Kata. Behind the resort, an array of shops and convenience stores can be easily accessed. Staff Service is to provide all guests the best of Thai hospitality with a dash of genuine care. ... more less
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- Also Known As:
- Kata Beach Hotel Kata Beach
- Kata Beach Resort And Spa Phuket