we booked in after seeing this hotel on four in a bed.
the room was clean, spacious and lovely in fact the room and views were perfect.
our dog Harley was made to feel very welcome too. very friendly staff. however there was no ice in the bar on both the 21st and 22nd (our anniversary) the breakfast was beyond horrendous. £4 extra for 2 people for the cooked breakfast (confused because this place advertises break fast included) bteakfast was not taken by order (like on the show) was a buffet style with tomatoes out a tin (not grilled) the sausages were cheap and inedible honestly the worst I have ever eaten (I had 2 bites and left them)! no mushrooms and soggy hash browns. there were no eggs on offer at the buffett, when we asked we were told we can order a fried egg but it will take some time or there are boiled eggs at the buffet... a far cry from the salmon eggs etc we saw on the show! and disappointing when you want something special celebrating your anniversary. we have travelled to 31 countries we often travel for business and this was the top 5 worst breakfasts we have had the misfortune of experiencing.
the continental was terrible too, nothing fresh and commercial pre bought croissants in packets
it's a shame because this place has some strong positives and great potential. we will come back for the views and friendly staff but eat somewhere else sadly. we did tell the lady at reception on check out that they need to improve on the break fast and when you go on a show you should do what you offer guests normally not make a special effort I.e flowers in the room etc we did not have flowers in our room.
it's a tired 3 star but with standards improved and the location they can aim/ aspire for more
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