Attended a friends wedding in the village and this hotel was the closest, the revues looked OK so we booked it. Our first impression was what a great location and our room was of the central court yard / car park area (Room 16). However inside the room there was a strong smell of damp, no toilet roll in the bathroom and hairs in the shower tray ... not a great start when paying £125 for 1 night.
Had a great night at the wedding and slept well back in the Hotel.
The breakfast area was busy with only 2 staff serving, ample for when the hotel is partially occupied but not when it appeared to be very busy. After about a 10min wait our order was taken and we were offered Tea / Coffee. About 20 mins later a 'full english' arrived with one under cooked cold sausage, raw fried potatoes, luke warm beans, 2 rashers of fatty bacon dripping in cooking fat, tomato, a few mushrooms and 1/2 a small slice of black pudding. .... not great. We had no further offer of tea / coffee throughout our breakfast nor were asked if all was well.
On checking out I presented our room card and asked to pay the bill, the lady serving on reception never smiled, never make eye contact or attempted any pleasantries, not good customer service when you have just handed over £125.
Overall the rooms where adequate, the service poor, food poor and value for money average.
Would we go back .... no
Would we recommend ..... no
Did the experience WOW us .... no
- Official Description (provided by the hotel):
- The Cartwright Hotel has 21 fully re-furbished en-suite bedrooms - each individually designed, beautifully furnished, with flat screen digital TV, hospitality trays, and free WIFI. The restaurant is popular with local diners as well as hotel residents and offers a delightful a la carte menu as well as a 3 course fixed price Market Menu. Car Parking is free and CCTV monitored. The Apricot Room is ideal for functions, hosting up to 60 people, fully air-conditioned and able to host wedding receptions, private dining, and conferencing. The Cartwright is ideally situated for visits to Bicester Village Designer Shopping Village, Silverstone, Blenheim Palace, many other Stately Homes and Gardens. ... more less
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- Also Known As:
- Cartwright Hotel Aynho, England, UK