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“Another great holiday at Valley...”
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Review of Valley Heights

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Excellent
13 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Puerto Banus, Marbella, Costa del Sol, Province of Malaga, Andalucia

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Excellent - based on 13 reviews
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Reviews from our community

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Emma S
Liverpool, United Kingdom
Level 5 Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Another great holiday at Valley Heights...certainly one to remember! ”
Reviewed 4 weeks ago for a stay in July 2018

Puerto Banus ☀️

This is the third time we have stayed at the apartment in Valley Heights. As always the apartment was clean upon arrival and we were met by the lovely cleaners who let us in to the apartment early. Upon arrival at the apartment we had noticed some changes had been made and it was nice to see fresh furnishings such as pillows and blankets on the couch, pictures in the lounge and a chair in the second double bedroom. All in all my parents, myself and partner were happy to be back at the apartment for the third year running.

Unfortunately, we cannot give our stay a full 5 stars as we usually would as there were some issues. For example, we could not find the key for the safe, part of the kitchen and main bathroom door handles kept falling off - so much so we ended up leaving them off, this didn’t affect the use of opening/closing the doors. The listing on holiday lettings and trip advisor say that the apartment has satellite television, this is incorrect as the apartment no longer has Sky tv nor a tv that works which we were not informed about upon arrival! We contacted the owner Ben who apologised and deposited 150€ back into my Mums account and said Lunch was on him which was a very nice gesture. While the apartment blocks and pools look amazing from a distance and gardens are very well presented and maintained; up close the buildings need a lot of maintenance and a lick of paint to make them look fresh/new again as well as both pools needing a good scrub and wasp nests need removing from the parasols.

Prior to arriving in Banus, Ben informed us of building work in the surrounding areas of the apartment. The noise level wasn’t as loud or as much as we had anticipated and didn’t bother us at all. The workmen only appeared to be onsite between 7am and 3pm...if anything it meant we had the pool (between blocks 1 and 2) to ourselves most of the day which was a bonus :D

Booking the apartment was straight forward initially. My mum booked directly through Holly who gave us discount as it was our third time at the apartment. Although things became a little confusing when our booking was passed over to Ben and then Ann and then back to Ben again with no explanation.

All in all we had a fabulous holiday. It was very relaxing and everything we needed was in the apartment as in previous years, shops close by for all our daily needs and many lovely restaurants just 10 minutes away in the Puerto Banus harbour (Pizzeria Picasso being our favourite). This holiday is certainly one we will never forget as my then boyfriend/now Fiancé proposed to me on the rocks in the port!

We would definitely recommend staying at Valley Heights and hope to do so again in the future as we have so many memories here!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natt41
Hitchin
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Back again”
Reviewed March 2, 2018 for a stay in October 2017

Enquiring to go here again in May. We have been before, the last time being October. The owners are very helpful as always.
It is so easy to get to the apartment from the airport.
On the recommendation of the owner Ben we found some local tennis courts which were only a few mins away. Tried some of the local restaurants that were recommended in the info pack, which we would gladly go back to.
All in all it is a well equipped, modern apartment which suits our family of 4 down to the ground.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 review
“Best Christmas holiday”
Reviewed February 26, 2018 for a stay in December 2017

We stayed for 3 weeks over the Christmas period and enjoyed every minute, the weather was superb.

The apartment is very well equipped and tastefully furnished to a high standard. More importantly it was absolutely spotlessly clean.

Lots of information on good local restaurants, which we found very useful

We are going back for a week at Easter

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emma S
Liverpool, United Kingdom
Level 5 Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Another amazing holiday at Valley Heights”
Reviewed August 17, 2017 for a stay in August 2017

This is the second year we have stayed at Valley Heights and plan to book again for 2018. This year we stayed as a family of 4 adults - the apartment was still plenty big enough for us all. Again the booking process was a breeze. Due to having 6am flights, Holly/John made sure we were able to get into the apartment early which was great and it had just been cleaned so it was spotless as always.

The weather was glorious reaching between 33 and 40 degrees C every day. My boyfriend and I made use of the pools each day to cool off due to the heat. Again the pools were clean and relatively quiet despite it being high season.

My parents enjoyed a day out to Gibraltar which is only an hour and a half drive away from Valley Heights.

A car is not essential but well worth having to get around easily unless intending to use taxi's. Puerto Banus centre is just a short drive away and there are a few restaurants and supermarkets close by to the apartment.

We would highly recommend this apartment and will definitely stay here again in the future.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silknails
East Molesey, United Kingdom
1 review
“Lovely Apartment with great views”
Reviewed August 29, 2016 for a stay in August 2016

We had a fantastic stay at Valley Heights. The apartment is beautifully light and minimal but has everything you could need for a great stay. The balcony is huge and has a great view. We spent lots of time relaxing, especially around the pool. Our 2 children 10 and 14 years had great time playing in the pool which we virtually had to ourselves most days even though it was August so that was a real plus. The area is quiet but has a great supermarket close by and 2 great restaurants within 5 minutes. There are many local markets to visit and plenty of great restaurants. We like Marbella which is about 10/15 minutes away. Thanks to the owner Holly for our great stay we hope to return again in the future!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane T
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place for a family”
Reviewed August 15, 2016 for a stay in July 2016

We stayed at Valley Hights for two weeks in July 2016. The apartment was great and has everything you need. It is large, light and modern with two nice terraces. We had more than enough space - traveling with two kids aged 12 and 4. The view is amazing. The pool areas (2) are beautiful. We used the pools almost every day and just loved it. Not crowded, quiet but also nice for kids.

The apartment is up in the hills above San Pedro and Puerto Banus is just 10 min by car. The area is beautiful with very nice apartment buildings, villas and golf courses. We liked staying in a more quiet area and at the same time close to good restaurants, beaches and shopping. San Pedro has a very nice beach, Benahavis amazing restaurants and of course shopping in Puerto Banus.

Holly the owner is very friendly and helpful. Jon, the property manager is also very nice and service minded.

Great place to stay! Would love to come back!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, pool area, new and beautiful apartment with everything you need
Liked least: Not possible to walk anywhere in the area. No sidewalks on the roads and the main road is very busy
Traveling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eurohop
London
1 review
“Excellent Apartment, Perfect Holiday Rental”
Reviewed July 17, 2016 for a stay in June 2016

I booked the villa online via Trip Advisor, and spoke to Holly along the way with any questions. Holly was most helpful, and speedy with responses - which really helps when planning a visit for a group (6 girls for a family birthday).

The apartment was a true likeness to the photos and advertisement - it is a beautiful villa and would recommend it. The experience at the villa exceeded our expectations - the location is peaceful, pool well maintained and quiet/lots of free sun loungers. Holly had provided a welcome back for visitors with all important instructions - and recommendations for good local restaurants in Benahavis. This was a great help.

Overall an amazing villa, an excellent host - we hope to make it back again!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Apartment was very stylist & minimalist
Traveling group: Friends
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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