Oh well what can I say. It should have been obvious that an apart-hotel in this location would be basic, as aimed at a young crowd that will be out all night and then crash drunk and sleep during the day. (But I didn't book it, it was a gesture from the future mother-in-law).
As far as I am aware, most of the rooms are timeshare, but many are managed as short stay and advertised as apart-hotels, so they are included in travel agents' packages. Not a hotel, so the rooms are not cleaned daily. They are serviced once every 1-2 weeks.
The room I unfortunately had faced the main street, so faces the noisy side of Puerto Banus and the beeping Spanish cars and taxi stand. There are double doors on to the street, but no balcony! These were so lose that even when closed they let in noise and flying insects. There is an odd-job man that came after a few days into our stay to fix them, but it was a botched job at best.
The whole underground car park had just been fumigated before we arrived, pushing a poisonous smell and cockroaches up the pipes and into the rooms above!
Every night they came out through the bath trap. After complaining the room was fumigated, resulting in even more poison being breathed in, yet it didn't solve the roaches problem. Once they spread to the bedroom we were moved, but it should not have taken this to happen.
The infestations are likely to be ongoing as there are some bars and restaurants on the ground level, which means rubbish is always there to attract insects.
Please consider other places to stay unless you are on a very tight budget and are willing to take a risk on the noise and pests. I'm sure there are better places in Puerto Banus.
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- Also Known As:
- Club Jardines Del Puerto Hotel Puerto Jose Banus