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“Rubbish hotel ever seen. Everyone must blacklist this hotel.”
Review of Zleep Hotel Ishoj

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Zleep Hotel Ishoj
Ranked #2 of 16 Ishoej B&B and Inns
Reviewed June 17, 2009

1. Sun Jun 14 2009 at 23:45: Check-in was done through automat. This is a painful as I am still suspicious about the money might have deducted through credit card.
2. Mon Jun 15: I paid the "hostel fees" I mean the hotel payment using the same credit card. So many mistakes done by the person at reception. Again I suspect the misuse of the credit card here.
3. Mon Jun 15: The same card is no longer accepted for payment.
4. Wed Jun 17 around 17:30 : I got stuck as my key (access card) was not working.
5. Wed Jun 17 around 17:35 : I called [--] the person who answered the call said that she will sending a security person to open the main entrance
6. Wed Jun 17 around 18:35 : The security person opened the entrance and my room as well.
7. Wed Jun 17 around 19:30: I have to go to take my dinner - again I have to call that number and ask for that security - Let's see what would be experience

  • Stayed: June 2009, traveled on business
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2  Thank pjshende
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 - 38 of 74 reviews

Reviewed August 16, 2008

The "hotel" is located on top of a shopping centre in a nondescript dreary suburb of Copenhagen. Thirty minutes by train from central Copenhagen and you arrive in a litter strewn car park. The reception desk at the "hotel" kept irregular hours and the staff were absent when we arrived on a Sunday evening around 6pm. Check in was via an automat in the shopping centre, the automat made further deductions from my credit card even though the booking was fully paid in advance. I took this up with the manager next day, he assured me no money had been taken from my account and the credit card swipe through the automatic check in was only for identification purposes. Two days later I was refused cash at several Copenhagen cash machines due to lack of funds. I knew there was enough in the account and was therefore suspicious. Upon arrival home I discovered that Zleep had in fact made several deductions from the account and therefore left me short of spending money in Copenhagen. The money has since been returned but caused me a lot of inconvenience while in Copenhagen.

The rooms were adequate and the beds ok. The view from the room was of the car park. only two of our beds were prepared so we had to fix the third ourselves. The bathroom was small and smelly with cracked tiles and the ventilation system was totally ineffective. Due to the useless ventilation system we had to keep the windows open all night. The car park below was used as a race track cum outdoor party arena at night by local youths who would make a lot of noise and play deafening music until the early hours therefore no sleep.

During our five night stay the beds were never made and the room never cleaned,the waste paper basket was emptied twice and the bathroom floor mopped once.
Breakfast was overpriced at 59 Danish kroner per person. The dining room resembled something you would find in prison and just for authenticity you could "enjoy" your breakfast using plastic knives and spoons. Every morning there also appeared to b a shortage of either, spoons,knives,cheese,yoghurt, milk or juice.

When I tried to talk to the receptionist about some of the above, be it billing,cleaning or food shortages she just said she would look into it. We heard no more.

This place sucks big time. The location is awful, service and housekeeping are almost nonexistent and the staff inexperienced. This place is cheaper than many central Copenhagen hotels but you get nothing for your money. DO NOT stay here you will regret it. I will never be back.

  • Stayed: August 2008, traveled with family
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5  Thank Smacnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2008

Having booked on hotels.com believing it to be Zleep hotel Airport, they booked us into this hole! Then, we showed up to hotel with no reception open, and no way of getting in. This is at 4pm. Check in on machine downstairs in the shopping centre was impossible because hotels.com confirmation wasnt the number machine was looking for, so with phone out of reception, borrowing somebody else's phone we had to ring hotels.com in UK at 10p a minute to find out whats going on and to get reservation nubmer they sent to the hotel itself (but unfortunately not to their guest!)

Finally, having got into hotel, which was shabby and nasty, cracked uggly tiles in bathroom, dirty bathroom floor, pubic hair on sink, dirty carpet, and broken blind, I wondered why i paid what i paid for this very unattractive hotel, as it is all we needed, but bit of cleanliness and warmth in the room would not have gone astray! Location is unattaactive in the middle of shopping centre and room looking onto carparks, yuk. Please avoid, unless you really, really desperate for airport hotel.

  • Stayed: July 2008
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    • Business service (e.g., internet access)
1  Thank l-globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2006

We had no problems in obtaining a train ticket and were given clear instructions (in English) by a railway employee on how to get from the central station in Copenhagen to our hotel in Ishoij, but it was much further out of town than we expected it to be. When we got off at the correct station we could see a shopping centre - but no hotel!
So we entered the Ishoij bycentre and hoped for the best, asking people for directions as we struggled along. We finally found a half hidden aisle with some elevators in it ( it was like the little aisles that lead to public toilets in our shopping centres back home) but there was a small sign saying 'zleep hotel'.

Taking a chance, we took the lift up and after getting out on the wrong floor and going through a couple of doors we appeared to have found the right place. We were lucky to arrive in the morning and were warmly welcomed by a man at reception. No complaints about his efficiency or service. Our booking in went smoothly, and he was very friendly and helpful. (Especially when he found out that we were from Australia and their Princess Mary was due to give birth that weekend).
The room was a decent size and the beds were quite firm but comfortable. We slept well during our stay there because it was not a noisy hotel. The bathroom facilities were good and we had no problems with water temperature or pressure in the shower. Credit must be given where it is due, - everything was spotlessly clean! The decor was modern, serviceable and starkly impersonal. The room did not have a tea making facility which was a nuisance because once the shops closed downstairs, there really wasn't anywhere to go and buy a drink or snack. Location wise this hotel was close to "nothing" except the train station.

Breakfast was included in the hotel's dining room, although to call it a dining room is exaggerating. It reminded me of a soldier's mess hall, only more colourful. They served a variety of beautiful freshly baked breads as well as the usual juices, cheese, ham, jam, yoghurt and coffee etc. Nothing to rave about but certainly convenient because it saved us from having to go and sit in the downstairs supermarket's cafeteria early in the mornings.
During our stay I didn't see one other member of staff apart from the receptionist, and he or she was always busy dealing with another guest.... so it was easier and quicker to take a brochure off the rack and hope for the best, rather than ask the person behind the counter for advice.
Summing it all up I can not fault anything much, as everything one expects in a 'budget price' hotel was there and provided for but it seriously lacked any sort of atmosphere. It was one of the most impersonal hotels I have ever stayed in.
Hotel management should also invest in better sign posting to inform their guests how to find it, after leaving the station's platform.

  • Stayed: October 2006, traveled with family
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7  Thank Notelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
North Wales
111
Reviewed July 5, 2006

What a mix up, the web site for the hotel Zleep Ishoj states that they have a 24 hour reception desk, this turned out to be a computer! We arrived at 22.30 on the 30th June after previously booking and paying for a double room for 3 nights. There was no indictation as to what we needed to do to check in and found the whole thing very confusing when we arrived. We were left stood in the foyer to the bycenter shopping centre with a locked door to the hotel and a computer. We were instructed to use the computer and fill in all the details it requested on the screen, the computer asks for booking reference that we didnt have ? all the computer was telling us to do was unable to verify please see reception ( what reception it closed at 22.00hrs) we were stranded in the lobby for over an hour together with some other people that had arrived and got the same problem. We all decided to call the number listed on the sign above the computer only to be hung up several times by the operator. One couple with children resorted to booking another room and paying again just so they could go to sleep, we tried this but the computer said no more rooms available. Luckily 2 local Danish men came to our assistance and rang the number listed again & demanded in danish that the operator help us. 10 minutes later the security guard from the by center arrived to try and let us in, he managed to get access to the reception and get a key for a room that the operator had told him to use. He let us in and quickly disappeared, the room was a disgrace the beds had not been made, bed linen was dirty, towels were dirty and it was obvious the room had not been cleaned since the last occupts had left, we had no option but to stay in the room has the security guard had the only key. (worst night spent in a hotel room ever) next day offered a different room but a smoking room as no others available until later that day so had to take it or miss even more hours out of our holiday. Not a pleasant experience at all. There is no tea/coffee facilities in the rooms or in the hotel after 10pm, and if you walk out of the hotel into the shared lobbies with the shopping centre it is disgraceful, we found empty pizza cartons and stale food thrown all over the place, didnt make you feel safe I am afraid. Copenhagen is a wonderful place but I would not return to this hotel.

  • Stayed: June 2006
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11  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
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Stayed: October 2017, traveled as a couple
Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2017 via mobile
Google Translation

Stayed: August 2017, traveled with family
Thank timvgijzel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zleep Hotel Ishoj

Address: Ishoej Store Torv 20, 6th Floor, Ishoej 2635, Denmark
Location: Denmark > Zealand > South Zealand > Ishoej Municipality > Ishoej
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 16 B&Bs / Inns in Ishoej
Price Range: $93 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Zleep Hotel Ishoj 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Zleep Ishoj Copenhagen
Copenhagen Zleep Ishoj Hotel

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