After carefully selecting and ringing to book a special meal for our wedding anniversary, we arrived to Bella Vedere to no kitchen open and two people sitting in a darkened room. Upon announcement of our booking, the staff had written it on the wrong date and wondered why we hadn't arrived the evening before. They didn't ring us, offer us any service. We were told that "we can serve you if you like but it won't be a very nice ambience if it is just the two of you. Sorry about that. Good luck finding somewhere else." There was no consideration for our special occasion and no suggestion to rectify their incompetence. Very disappointed. Luckily the Healesville Hotel Dining Room were so spectacularly accommodating for us on one of their busiest evenings, and we were provided with an exceptional experience there. We won't be attempting to visit Bella Vedere again.
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