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“Dream location.. sea beach just 100 meters from hotel”

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Royal Orchid Beach Resort & Spa, Goa
Ranked #3 of 3 Hotels in Utorda
New Delhi
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Dream location.. sea beach just 100 meters from hotel”
Reviewed May 4, 2010

Hotel is best of the best.. everrthing about the hotel was good

  • Stayed February 2007, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandeep078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Orchid_Hotels, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, July 18, 2010
Thank You Sandeep!

We try and take efforts to make sure that our resort compliments the emotions provided by the destination and assure that our customers feel at home during their stay. We look forward to having you over with us again.
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743 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (244)
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English first
London, UK
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2010

This hotel exceeded our expectations. The location was fantastic, with lovely, well maintained gardens leading down to the beautiful beach. The gardens included a private part of the beach with hammocks, which were great to lay in to watch the sunset over the sea. The giant chess set and maze were also a nice touch. The tennis and golf was charged to hire the equipment, so we did not do this. The tennis court, although grass, wasn’t in the best condition. The rooms were comfortable, and the housekeeping service fantastic. The shower in the bathroom was particularly nice! The swimming pool was relatively busy in the morning and in the evening, but virtually deserted during the afternoon. The swim-up sunken bar did nice cocktails. The food in the hotel restaurant was varied, but the quality was not quite up to the same standard as other Royal Orchid hotels, or some of the restaurants nearby. The service of the waiters was very slow too. Our friends who were staying further along the beach visited one afternoon, and when one of them jumped in the pool, one of the hotel waiters was much faster to demand a backhander to let him use the pool, which we did not pay! Overall though it is a wonderful hotel - very quiet, very relaxing, beautiful gardens and beach. Perfect for a romantic and relaxing getaway

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Berlusconey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Orchid_Hotels, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, July 18, 2010
Dear Guest

Thank you for your feedback and review.

We try our best to ensure that we are able to give our guests a holiday they can cherish. It is customers like you who encourage us to raise our bar, every single time. And yes, we love receiving our customers back! So do pay us a visit soon!
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London, United Kingdom
Level Contributor
139 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed March 28, 2010

This hotel is the definitive enigma. Firstly, the good bits. The rooms are fabulous, but make sure you're mobile enough to handle all the stairs involved. Bathroom was good and there is a nice mini-bar. The pool area is great with a swim up bar and even water polo goals. The gardens are nicely laid out and you can have a game on the GRASS tennis court or the small putting area. Only a short walk to the barely populated beach which was very nice. Be slightly warned though that this hotel is literally in the middle of nowhere so you're pretty much a captive market. Breakfast here is of a decent standard with enough choice to satisfy most. The evening meal however was an entirely different story. The quality of the food and service was abysmal enough without being made to sit outside in the dark to eat it. There is no indoor restaurant option so we had to sit outside with just a small tea candle for light. Consequently I ate nothing as I cannot eat what I cannot see! Those of our party who did eat were underwhelmed by the food itself. This was wholly unacceptable, a point I made on the copious amounts of "guest comment" cards we had thrust at us during our three night stay. The worst point I have to make is that of the laundry service. We had a T-Shirt ruined by the laundry. The laundry manager said he didn't believe the shirt cost 60Euro (it was a Ralph Lauren) and basically called me a liar, though not in so many words. Then the Hotel manager called me over and asked the laundry manager, in front of me, "Was this T-Shirt stained before you cleaned it"? Again, pretty much calling me a liar. For this reason alone I could not possibly recommend a stay at this hotel.

  • Stayed March 2010
    • Value
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    • Sleep Quality
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Helpful?
Thank Katman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Orchid_Hotels, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, August 1, 2010
Dear Guest

Greetings from Royal Orchid Resort Galaxy

Sincere apologies for the problems that you faced during your stay. We have looked into each and every problem mentioned by you and identified as to what went wrong. We have also given our hotel’s infrastructure a complete facelift. We have now got new contract done for laundry service with a reliable service provider. We hope that you will visit us and review our reworked system and give us feedback on the same.

Thank you !
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bangalore
1 review
Reviewed March 18, 2010

we had taken a holiday pkg of this resort and the time we checked in we were awe stuck by the ambience of the resort. It has everything A Gym, Indoor games, kids park, Spa, excellent swimming pool, jacuzzi, restaurant & beach shacks. We were treated like royal guest and sincere care was taken of the kid. it was best spent time of my lif with my family. i would definately be visiting this resort time and again.

  • Stayed March 2010, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank yadbendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Orchid_Hotels, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, July 18, 2010
Dear Guest

Greetings from Galaxy !

Our property has been done up and given a new look to maintain a local flavor in the ambience and architecture yet maintain international standards.Thank you for your appreciation and feedback and we look forward to seeing you again.
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Bangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 10, 2010

We stayed for four days. Its an average resort with nothing great facilities. The suite was good but the bathroom leaked twice during the stay. Room service, on most of the counts, got something other than what we ordered e.g. cofffee instead of tea, local newspaper instead of a national daily. The location is quite far off and if you need anything they'll ask you to hire a cab and get for yourself which is exorbitantly priced. They just cant even arrange a bouquet or cake. They were unable to arrange any self drive vehicle ( car or two wheeler) which are available in plenty in Goa. You can spend the day on beach or around pool soaking sun but you's want some entertainment in evening. Mind you there's nowhere to go near the resort and there isnt anything to do in resort. So evenings will be pretty boring unless you have your vehicle or hire a cab. The least thing you'd want to do on a vacation is watch TV but they dont even have subscription to the paid TV channels. They just have free to air channels. They had one man band playing during dinner which was below average. Apart from a couple of them, staff wasnt courteous. The buffet breakfast was ok but the dinner was just edible.

  • Stayed February 2010, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank DEJ10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Orchid_Hotels, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, August 1, 2010
Dear Guest

Greetings from Royal Orchid Resort Galaxy

Please accept our apologies for the inconveniences you faced during your stay. Our property has gone through a series of renovations in the past few months. In an attempt to continually reinvent ourselves, we have revamped our system and services and tried to make it well-organized and much better. We assure you that the next time you visit us; you will have a much enhanced experience.

Thank you !
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delhi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 28, 2010

I had gone to Goa to spend some time in peace with my family...We booked the royal orchid resorts at the utorda beach in south Goa...The main purpose of the trip was to spend some time in peace away from the crowds of north india..and south Goa provided you with the perfect environment....The ambience of the hotel is truely awesome...our room was partial sea facing...and the hotel had its personal piece of beach...
With a minimum of a crowd...I could just sit in peace on the beach and enjoy and relax with the goan waters...
The food of the resort is awesome...U could feel the aroma and the taste of the spicy north indian food even in such far away place...
The staff is really friendly and helpful...people are nice...
And the best part...while exploring different places...one common thing that I found was that people need not honk (use horns ) of their vehicles but travel with patience and peace...
Overall a very wonderful experience and plan to spend another holiday in the same resort...

  • Liked — Ambience
  • Disliked — nothing as such
  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank testdata2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Orchid_Hotels, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, July 19, 2010
Dear Guest

Thanks for appreciating and recommending our resort. We are happy to know that you had a wonderful time. At Royal Orchid we believe in providing our guest the best service and hospitality. Your feedback is important to us to know that we are heading in the right direction. We are indeed looking forward to your next visit.
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Pune
1 review
Reviewed January 25, 2010

Been there with wife for leisure trip.
This place is nice, staff are courteous, location is right outside Uttorda beach.
at least in the mornings, its like a private beach.
Facilities like swimming pool, golf, chess, gym are good for families as well as business travellers. Ambience is good for foreigners as well as (tolerant and cosmopolitan) Indians. Ensure you book online from their website for best rates. Beach resorts at this rate is very good value.

Minus: Its 15km from Margao, so you dont get auto rickshaws. The taxi association there fleeces you with rates going to Rs 2000 per day, and Margao drops cost you 400bucks.
Also food is not the local Goan type. Plus food is expensive--Rs 600 per meal approx.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeevone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Orchid_Hotels, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this review, July 19, 2010
Dear Guest

The idyllic locales of South Goa bring many a traveller here and we are glad that you stayed with us. We would love it if you would visit us again
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Additional Information about Royal Orchid Beach Resort & Spa, Goa

Property: Royal Orchid Beach Resort & Spa, Goa
Address: Uttorda Beach | Salcette, Utorda 403713, India
Phone Number:
Location: India > Goa > South Goa District > Utorda
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Utorda
Price Range (Based on Average Rates): $
Hotel Class:5 star — Royal Orchid Beach Resort & Spa, Goa 5*
Number of rooms: 73
Official Description (provided by the hotel):
5 Star Royal Orchid Beach Resort & Spa...... Serene Seashore/Coastline.....Luxurious well maintained lawns......Petit cute gardens.....Water bodies with live Koi fish,lilios,lotus,orchids & anthuriums.....Tempting clear blue pool.....Remember we are on the beach,not at the beach..... ... more   less 
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Also Known As:
Royal Orchid Beach Resort And Spa, Goa
Royal Orchid Beach Resort & Spa, Goa Hotel Utorda
Royal Orchid Beach Resort & Spa, Goa Utorda

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